Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... See more
Company replied
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Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... See more
Company replied
Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection). Out of sto... See more
Company replied
Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... See more
Company replied
I contacted Richer sounds in Glasgow and spoke to Jordan with regards to getting demo of Wharfedale EVO 5.4 speakers. I had watched many you tube reviews and I felt I needed to hear for myself. Delive... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
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From the point of sale to the delivery I was informed of the company’s procedures and found this information helpful and no pressure was put on me to by one product or another sales person was extremely knowledgeable and helpful five stars to this store and thank you

Reply from Richer Sounds - Glasgow
I only phoned Richer sounds, Glasgow for details of a product & ended up buying an OLED TV & sound bar. Simon was extremely helpful, knowledgeable & friendly. It was easy & reassuring. Thank you Simon.
The delivery was excellent, plenty of notice given & delivered at the time specified.
All this and a 6 year warranty - fabulous!
Altogether first class. I would definitely use them for future purchases.

Reply from Richer Sounds - Glasgow
Great choice, great in store expertise, good, competitive prices. I’ve been using Richer Sounds for 40 years and highly recommend them. Charlie at the Glasgow store was brilliant, very knowledgeable.

Reply from Richer Sounds - Glasgow
I am always happy to give my business first to Richer Sounds. I have a long history of getting the best deals, service and genuine product knowledge and recommendations for my needs. Love Richer Sounds!

Reply from Richer Sounds - Glasgow
Initial meeting with Simon was great. He understood what i was looking for and pointed me in the right direction offering me a great deal rather than pushing the most expensive option.
Quote promptly provided and reply to additional query answered quickly.
Despite shop just closing due to bank holiday, the guys let me in to make my purchase on my second visit even though it was 10 minutes after closing time.
Sale went through and as promised my goods arriving tomorrow free of charge and inside the expected timescale.
Just need a good result for Scotland v Haiti to make purchase worthwhile 😄
Great service, great delivery definitely would recommend
Thanks chaps 👍

Reply from Richer Sounds - Glasgow
Friendly and helpful staff every time,always a joy to shop in there

Reply from Richer Sounds - Glasgow
Great all round experience, very knowlegable and friendly staff, who explain everything, they do what they say they will do.
Highly recommended

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
I have pre-ordered a turn table needle and instead if delivery to my place, course it thru their branch hear in Glasgow. They were kind enough to inform me every time there is an update on the delivery process. Efficient service and happy with the product.

Reply from Richer Sounds - Glasgow
Wanted a couple of subs so thought I'd call for a deal & I wasn't disappointed.
Spoke with a very nice gent (sorry, unable to recall your name)from Glasgow who did indeed strike a very satisfactory deal with me.
Subs arrived the next day.
All in all - Superb service that all sellers should strive to attain.
Outstanding!

Reply from Richer Sounds - Glasgow
Great service from my first contact by telephone. Once my goods were in store, delivery and installation went really smoothly.

Reply from Richer Sounds - Glasgow
I initially had a problem with my portable Bluetooth speaker (an Audio Pro Addon T3+) since the battery had a fault. However, Richer Sounds delivered a replacement very quickly and were very helpful throughout. I'm now a happy purchaser at an excellent price!
My new project will be to re-rip the music off my CDs at a higher quality (probably FLAC format to replace the mp3 files) - it was originally done when storage was expensive and I had to trade file sizes against quality.

Reply from Richer Sounds - Glasgow
Great service , quick delivery , couldn’t sort delivery online due to postcode but Simon in the Glasgow store sorted the issue , excellent customer service from Simon , highly recommend .

Reply from Richer Sounds - Glasgow
Slight rushed. Sold a scat cable which I didn’t require as there was a scat cable supplied. Also, the sales person was not aware of the DVD and its capability’s. I had to note the specific details. The sales person was not aware and noted this, saying it would cost thousands of pounds for the multi region dvd player.
Disappointed as this was my first visit and recommended by friend.
Thanks to Tom and David who very kindly kept their word. Thus reinstated my trust in Richer sounds, your intervention was very professional and appreciated. Thanks guys, great recovery. I now have reevaluated my thoughts on my past experience.

Reply from Richer Sounds - Glasgow
Very helpful chap called David introduced me to a digital stylus gauge when I bought a replacement stylus. He demonstrated how to use it and how to set up my turntable. Very knowledgeable and friendly person. Thank you.

Reply from Richer Sounds - Glasgow
Great friendly and knowlegable staff very helpful.great service.

Reply from Richer Sounds - Glasgow
I decided to order a new WiiM Ultra and opted to do so by telephone. I was routed to the Glasgow branch which is rather funny as I now live in Leicester but was born and grew up in Glasgow.
The order was taken by Jordan who was very knowledgeable and sorted things out quickly and easily.
Best of all, my purchase arrived 24 hours later.
Top-rate service all round!

Reply from Richer Sounds - Glasgow
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