Richer Sounds - Hanley Reviews 

It was a pleasure to shop without a sales person breathing down your neck.but all the staff were friendly when approached and very informative on the products.Leigh,the assistant who served us,answered all our questions and concerns,he was extremely helpful.we came away with an LG oled tv,which we are really happy with.would definitely go there again and highly recommend.

Fantastic choice of TVs
Fantastic Price
Fantastic 6 yr warranty
Fantastic Service

Good products and great service

Great service,fantastic price ,had my last three TVs from Richer Sounds,would definitely recommend

Great advise and help from the sales guy

Have used Richer Sounds for years. They are brilliant. Recently bought an amplifier thinking an old one had developed a fault, but it was the wire input from my phone that was faulty. They refunded me without a problem, very friendly as usual

Excellent service from the guys in the Hanley branch

Excellent customer service, very informative and friendly. Very happy and would highly recommend.

Very helpful staff. Efficient and knowledgeable. Will use again.

Great service, staff are really knowledgeable. This is the second time we have shopped here and it would be the first place we would look in future.

Easy ordering, great staff.
Great product.

Following an initial visit to Currys, which is usually our first point of call when purchasing a new television, we decided to carry out further research after receiving a personal recommendation from a friend. This included an online comparison of retailers, followed by visits to both stores.

While the sales personnel at Currys demonstrated a good general knowledge of our chosen television, the level of expertise provided by Leigh at Richer Sounds in Hanley, Stoke-on-Trent, was exceptional and clearly set him apart. Leigh displayed an in-depth knowledge of the LG 55-inch evo TV, explaining its features, performance benefits, and suitability for our specific requirements in a clear and confident manner.
His professional approach was particularly impressive. He took the time to understand exactly what we were looking for, discussed the LG model we had already researched online, and provided detailed, relevant insights without any pressure to purchase. This instilled complete confidence in both the product and the buying process.

As a result of Leigh’s expertise and customer-focused approach, I had no hesitation in proceeding with the purchase of the LG 55-inch OLED Evo TV immediately.

The fourth tv purchased from Richer Sounds. Great advice, competitive pricing, they offer delivery and recycling of your old set. Great range of quality products was particularly reassuring. Also Which? Recommended supplier.

Knowledgeable people and personal service.

I purchased a sharps 24" TV and had problems with it. the staff at Hanley branch ere excellent, I eventualy had an exchange for Sharps current version of of my TV. this is far superior in sound and picture quality than my original, couldn't be happier.

the staff at Hanley branch were excellent, my TV was exchanged for a new model of the same which is totally superior to my original. couldn't be more happy.

Excellent advice, quality products at competitive price, extremely fast delivery, good parking at store

Staff member was lovely and informative. Didn't push the sale. Lovely store

Support was outstanding, knowledgeable and they saved me money, couldn't be happier. Will definitely be first place i look when updating my tech!

Great service as always. Simply brilliant