I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... See more
Company replied
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I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... See more
Company replied
I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have... See more
Company replied
I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn h... See more
Company replied
Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, United Kingdom
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Bought from you before. Excellent service knowledgeable after sales fantastic. A1 company

Reply from Richer Sounds - Holborn
Easy purchase and super-fast delivery of replacement (same again) for 26 year old Denon mini-system, followed by sound advice re new speaker able to enhance the listening experience.

Reply from Richer Sounds - Holborn
Really helpful staff. Served straight away and pointed out the goods I was looking for. Offered a trial before buying. Quite a refreshing experience.

Reply from Richer Sounds - Holborn
I was after a specific hifi stand which I had ordered direct from the manufacturer but they kept pushing the delivery date back. Found the same stand at Richer Sounds and went to my local store. The shop staff were very helpful, ordered up the item from their warehouse and had it delivered the next day. Very happy with service and speed of delivery.
Product was an excellent fit to improve my dated and peace-meal set-up. The shop gave me honest feedback suggesting cheaper options etc

Reply from Richer Sounds - Holborn
I'm really glad that there are still shops like this that have grate staff to advise and that you can have a look around

Reply from Richer Sounds - Holborn
I was flying in from India, got in touch with Richer Sounds Holborn store Manager Steve, who helped me make the choice and had all I wanted ordered and ready for collection upon my arrival.
Great knowlegde about products and their interactions.
Very Good service from steven,the products have arrived as promised and very quick,

Reply from Richer Sounds - Holborn
Such a great experience. Daniel was so helpful and knowledgable. Helped us to find the perfect turntable, amp and speakers. Took lots of time to answer questions and give us lots so attention. Phoned afterwards and delivery was so quick. Highly recommended.

Reply from Richer Sounds - Holborn
Excellent customer service both on the phone and in store. Wouldn't hesitate to purchase from Richer Sounds again.

Reply from Richer Sounds - Holborn
Nice chap in-store to discuss purchase of new turntable.
Speakers next!

Reply from Richer Sounds - Holborn
Service and follow up were fantastic. Though I wasn’t spending big money they took care to find me the right stuff for me.

Reply from Richer Sounds - Holborn
Even though we were shopping with a lower budget, the care, thought and customer service we received was exemplary! Daniel could not have been more friendly and kind - he made sure that he fully understood our requirements (and budget) before making the best recommendation for us. All of the staff we saw in the store were extremely welcoming.

Reply from Richer Sounds - Holborn
Very impressed! I was given sound advice over the best CD/ radio player for my needs. A shop model was set up for me to try my CDs instore before purchasing the player. I was even given helpful instructions on how to set up my new player at home. I could not have asked for more! I highly recommend Richer Sounds in Holborn for their excellent service.
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