Met Alan, quick service and sound advice Purchased TV and RF headphones Delivered this morning LG instructions not very good, TV excellent visuals, still getting used to the functions Returning t... See more
Company replied
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Met Alan, quick service and sound advice Purchased TV and RF headphones Delivered this morning LG instructions not very good, TV excellent visuals, still getting used to the functions Returning t... See more
Company replied
As always, first class service from Richer Sounds staff at Holborn. Wharfedale 9.0 speakers arrived very quickly, even though I did not pay for an expedited order. They are such quality speakers f... See more
Company replied
When visiting Richard sounds I knew I was interested in the Cambridge evo but had no idea whether it would be the right product for me and what speakers I would want . I dealt with Peter first then El... See more
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Had a problem with my TV and Richer Sounds couldn't have been better in sorting out the issues. Good old fashioned customer service...it still exists!
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, United Kingdom
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I'm really glad that there are still shops like this that have grate staff to advise and that you can have a look around

Reply from Richer Sounds - Holborn
I was flying in from India, got in touch with Richer Sounds Holborn store Manager Steve, who helped me make the choice and had all I wanted ordered and ready for collection upon my arrival.
Great knowlegde about products and their interactions.
Very Good service from steven,the products have arrived as promised and very quick,

Reply from Richer Sounds - Holborn
Such a great experience. Daniel was so helpful and knowledgable. Helped us to find the perfect turntable, amp and speakers. Took lots of time to answer questions and give us lots so attention. Phoned afterwards and delivery was so quick. Highly recommended.

Reply from Richer Sounds - Holborn
Excellent customer service both on the phone and in store. Wouldn't hesitate to purchase from Richer Sounds again.

Reply from Richer Sounds - Holborn
Nice chap in-store to discuss purchase of new turntable.
Speakers next!

Reply from Richer Sounds - Holborn
Service and follow up were fantastic. Though I wasn’t spending big money they took care to find me the right stuff for me.

Reply from Richer Sounds - Holborn
Even though we were shopping with a lower budget, the care, thought and customer service we received was exemplary! Daniel could not have been more friendly and kind - he made sure that he fully understood our requirements (and budget) before making the best recommendation for us. All of the staff we saw in the store were extremely welcoming.

Reply from Richer Sounds - Holborn
Very impressed! I was given sound advice over the best CD/ radio player for my needs. A shop model was set up for me to try my CDs instore before purchasing the player. I was even given helpful instructions on how to set up my new player at home. I could not have asked for more! I highly recommend Richer Sounds in Holborn for their excellent service.
Absolutely brilliant service, friendly and helpful. Totally recommended.

Reply from Richer Sounds - Holborn
Always an absolute pleasure. I visited Holborn store for a quick purchase after earlier reserving the item. What followed was a smooth and pleasant exchange before leaving the store happy.
The chap who served me was new to Richer Sounds but handled everything with aplomb. I have experienced this at every richer sounds I’ve been too, there is no better hifi/av shop.
Thank you

Reply from Richer Sounds - Holborn

Reply from Richer Sounds - Holborn
Great insight and assistance from the shop staff on selecting the right system for us.

Reply from Richer Sounds - Holborn
5 star as usual. This time ordered a REL T5x subwoofer - all easy, good advice given (& taken). Delivery was days earlier than expected (DPD) which made a welcome change from the antics of some of the other delivery companies. Also was very impressed as received a follow up call a few days later to see if all was ok with the unit. Such a good place to deal with.

Reply from Richer Sounds - Holborn
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