From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more
Company replied
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From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more
Company replied
Very good they are really easy to speak to and very helpful even suggesting the best way to set things up the quality and price is excellent well done
Company replied
Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... See more
Company replied
Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
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Great service, knowledgeable advice and unbeatable price and warranty. Always purchase from Richer Sounds, and no reason to change. Ordered in the evening and was delivered next morning.

Reply from Richer Sounds - Hull
I had already bought at LG OLED G5 TV, having received great service from the Hull store of Richer Sounds - specifically helped by Paul. However, although I wanted the wall-mounted version, I niaively thought there would be a stand with the TV, as well as the wall mounting bracket, as I wanted to initially set up the TV in place of my existing one, on a TV stand. I contacted Paul again, and without any hesitation, he identified the Sanus stand that I needed, gave me a very good deal and arranged for the delivery; all over the phone within minutes. My stand was delivered 48 hours later. Fantastic service yet again, all making my loyalty as a customer of Richer Sounds even stronger. Thank you,

Reply from Richer Sounds - Hull
Excellent customer service. Gift voucher dispatched within 10 minutes of paying for it.

Reply from Richer Sounds - Hull
Sales staff were very helpful order and delivery exactly as promised. Delivery driver was cheerful and helfull.thanks a lot richer sounds.

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
Great service from the second guy who I spoke to but the first guy I spoke to said he would ring back but didn't had to ring back

Reply from Richer Sounds - Hull
Good knowledge of products the staff are selling

Reply from Richer Sounds - Hull
Quickly ordered,easy to collect without any postage costs
Hi, yes I was helped to make a choice of speaker cable which I am very pleased with,I have been held up fitting the new cables as waiting for bi- wire strips,But all sorted now .

Reply from Richer Sounds - Hull
Having purchased products from Richer sounds before the friendliness of the staff , their expert guidance , all make purchasing a thoroughly enjoyable experience. Whilst many purchase from the internet these days I prefer to shop locally , especially when it comes to significant purchases , where I can go into the shop , talk to someone and see and listen to a range of products . Many thanks to Paul and his team

Reply from Richer Sounds - Hull
Nice and very helpful staff.
In store customer service far out-ways the online experience

Reply from Richer Sounds - Hull
GREAT EXPERIENCE VERY HELPFUL STAFF PAUL ESPECIALLY
RICHARD

Reply from Richer Sounds - Hull
They were patient and gave lots of helpful advice to help me decide what to buy.It was delivered quickly and set up for me by their very helpful installer Chris.
Altogether a pleasant experience.
Customer service was first class
Very friendly staff and made everything easy
Was a measure to do business with richer sounds and will definitely be shopping with them again.
As always great customer service and a wealth of product knowledge.
Bonus was a price reduction after purchasing which resulted in 3 additional refunds!!!
Not bought a TV since the days of Cathode Ray and I didn’t have a clue about modern TV’s . My friend recommended Richer Sounds in Hull so I gave them a try.
Ably assisted by Paul and Laurie . I bought a TV from them and I am delighted with everything. Highly recommend. Top guys .

Reply from Richer Sounds - Hull
The first place I go for my Hi-Fi, TV or entertainment products, good value and have friendly knowledgeable staff.

Reply from Richer Sounds - Hull
Member of staff got me exactly what I wanted sat listening to my turntable now love it

Reply from Richer Sounds - Hull
Very knowledgeable staff and great help with choosing an upgrade from my current turntable. Thank you Kal.

Reply from Richer Sounds - Hull
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