Richer Sounds - Hull Reviews 

2,166
TrustScore 5 out of 5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB


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Rated 5 out of 5 stars

From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more

Company replied

Rated 5 out of 5 stars

Very good they are really easy to speak to and very helpful even suggesting the best way to set things up the quality and price is excellent well done

Company replied

Rated 5 out of 5 stars

Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... See more

Company replied

Rated 5 out of 5 stars

Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,166)

23,874 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service as always

Great service, knowledgeable advice and unbeatable price and warranty. Always purchase from Richer Sounds, and no reason to change. Ordered in the evening and was delivered next morning.

December 17, 2025
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Great Service Yet Again!

I had already bought at LG OLED G5 TV, having received great service from the Hull store of Richer Sounds - specifically helped by Paul. However, although I wanted the wall-mounted version, I niaively thought there would be a stand with the TV, as well as the wall mounting bracket, as I wanted to initially set up the TV in place of my existing one, on a TV stand. I contacted Paul again, and without any hesitation, he identified the Sanus stand that I needed, gave me a very good deal and arranged for the delivery; all over the phone within minutes. My stand was delivered 48 hours later. Fantastic service yet again, all making my loyalty as a customer of Richer Sounds even stronger. Thank you,

December 14, 2025
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great customer service

Excellent customer service. Gift voucher dispatched within 10 minutes of paying for it.

November 27, 2025
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Sales staff were very helpful order and…

Sales staff were very helpful order and delivery exactly as promised. Delivery driver was cheerful and helfull.thanks a lot richer sounds.

December 11, 2025
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Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Very pleased

Hi, yes I was helped to make a choice of speaker cable which I am very pleased with,I have been held up fitting the new cables as waiting for bi- wire strips,But all sorted now .

December 1, 2025
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

New hifi purchase

Having purchased products from Richer sounds before the friendliness of the staff , their expert guidance , all make purchasing a thoroughly enjoyable experience. Whilst many purchase from the internet these days I prefer to shop locally , especially when it comes to significant purchases , where I can go into the shop , talk to someone and see and listen to a range of products . Many thanks to Paul and his team

November 30, 2025
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Nice and very helpful staff.

Nice and very helpful staff.
In store customer service far out-ways the online experience

December 2, 2025
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Not bought a TV since the days of…

Not bought a TV since the days of Cathode Ray and I didn’t have a clue about modern TV’s . My friend recommended Richer Sounds in Hull so I gave them a try.
Ably assisted by Paul and Laurie . I bought a TV from them and I am delighted with everything. Highly recommend. Top guys .

November 29, 2025
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

The first place I go for my Hi-Fi

The first place I go for my Hi-Fi, TV or entertainment products, good value and have friendly knowledgeable staff.

November 29, 2025
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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