I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
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We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... See more
Company replied
Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... See more
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Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
- 0333 900 0059
4.9
Excellent
2K reviews
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The staff at hull were very helpful and…
The staff at hull were very helpful and knowledgeable.They could not have done any more to get me up and running.Thank them for their patience and understanding.Well done lads. Thanks again. Kev Esders 8
April 1, 2026
Reply from Richer Sounds - Hull
Thank you for your wonderful feedback
Such brilliant attention to detail
I have bought so many things from Richer Sounds Hull, I am happy to accept the title of "all the gear , but no idea", I try to get the best even though I am deaf as a post.
The staff are brilliant at making me feel special when I ask the most basic questions, I am sure my phone number has to be answered by who ever is in the bad books at work as a punishment.
Very many thanks again men for your continued help and support.
April 8, 2026
Unprompted review
Reply from Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Good knowledgeable staff
Good knowledgeable staff, speedy delivery. All round great service.
March 28, 2026
Reply from Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
Pleased customer
Found just what we wanted Tried to order on line but process froze so phoned in order. Phone answered quickly and order taken efficiently.Wish I’d phoned in the first place I’d have saved a lot of time
March 26, 2026
Reply from Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
I have used richer sounds for a long…
I have used richer sounds for a long time and haven't considered going anywhere else. Apart from having a great selection , their knowledge and expertise is second to none and I also find all the staff most helpful
March 26, 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review!
Great service and very helpful staff…
Great service and very helpful staff in the shop and delivery and reliable. Many thanks.
March 25, 2026
Reply from Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
Faultless Service
Faultless!! The knowledge and service Richer Sounds offers is brilliant, Paul the manager is a fountain of tech knowledge, and his guys in the shop provide a service where nothing is ever too much for them. Sadly not many shops gives this kind of level of service, I won’t go anywhere else to buy my tech. I have to travel over an hour and pass 2 Curry’s on the way to Richer Sounds Hull.
November 29, 2025
Reply from Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Reply from Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
the one on one service
March 25, 2026
Reply from Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service
March 21, 2026
Reply from Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Brilliant service from my local
Brilliant service from my local - Hull - store. Better deal than the large chains and a FREE gift too!
Thanks guys!
March 20, 2026
Reply from Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Love my new Cello tv !
Love my new Cello tv !! The customer service was excellent. Laurie in the Hull store provided me with all the information to help me choose the best tv for me. I didn't feel rushed or pushed into purchasing but I am so glad I did.
Thank you Laurie for making it a smooth and pleasant experience.
February 16, 2026
Reply from Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
Good Service
The gentleman at Richer sounds who served me was very helpful and knowledgeable. My order was held back whilst I was away, at my request and then arrived as promised a couple of days after my return home. I couldn’t have asked for better service.
March 11, 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
I was given great advice and treat with…
I was given great advice and treat with great respect. A pleasure to deal with
March 15, 2026
Reply from Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Great service and advice
Great service and advice. This is another purchase from Richer Sounds and the staff are always very helpful
March 11, 2026
Reply from Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
All staff very knowledgeable and…
All staff very knowledgeable and authentic and very pleasant to deal with particularly Kal but also the other chap when he as on day off!!
March 12, 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Very helpful assistant on the phone
Very helpful assistant on the phone; web site easy to use..
March 9, 2026
Reply from Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I couldn't fault my experience with…
I couldn't fault my experience with Richer sounds. I ordered a new TV and received a great deal with a discount on the TV and a half price sound bar. Joey was brilliant and even supplied a free projector on request when this was added to the available deals within days of my purchase. I would recommend Richer Sounds Hull to anyone looking for great deals and great service
March 8, 2026
Reply from Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
Very helpful and friendly.
Very helpful and friendly.
Good advice and saved me a trip into the shop, (I was very pushed for time and I hate traffic!).
February 16, 2026
Reply from Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
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