I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
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I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
Company replied
We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... See more
Company replied
Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... See more
Company replied
Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
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Some of the best customer service around along with very decent pricing. I had delivery issues with some of the equipment but they were sorted immediately by speaking to the sales team and no bother getting through to them. It's just how it should be but rarely is.

Reply from Richer Sounds - Hull
Fabulous help from Laurie throughout our time in the shop and over the phone whilst buying our new television. Thank you 😊
Would highly recommend this company.

Reply from Richer Sounds - Hull
As usual. At richer sounds, service 10 out of 10 I ordered a Manhattan recorder but to order one in as the shop did not have any in stock maybe a little in stock would be a help.

Reply from Richer Sounds - Hull
Just what i wanted for my new tv a sound bar brilliant

Reply from Richer Sounds - Hull
Knowledgeable ,friendly staff. Trustworthy. Gave them our brief of what we needed and the man who served us just ordered it and delivered it a few days later for free.
Great service

Reply from Richer Sounds - Hull
From the first contact with Kal to collecting the goods excellent service. Kal went through a couple of options re my choice of equipment but agreed my choice was excellent. Placed the order over the phone and collected the next day. Chappers did the heavy lifting carrying the shopping bag to the car😉. seriously great service.

Reply from Richer Sounds - Hull
Great demonstration, prompt service and delivery. The one drawback being that having read all the very good reviews about the Majority Quadriga I decided to compare it to the Ruark 3S. My mistake as it's cost me a lot more. Result - somebody else in the household not too happy with the outcome.

Reply from Richer Sounds - Hull
Friendly staff when ordering. Came when said it would between times quoted. 2 drivers to deliver. When i wasnt there myself. The driver took picture of my partner and his name. So made sure it was safe to leave. Very impressed.

Reply from Richer Sounds - Hull
Trav and Rob did a superb job delivering our tv
Was very polite and took great care putting it where we wanted, pity they all arnt like that , well done guys 👍🏻

Reply from Richer Sounds - Hull
The young man in the shop was helpful and friendly. The delivery was on time and the delivery men were more than helpful as we needed to request a specific delivery time. Overall a pleasant shopping experience.

Reply from Richer Sounds - Hull
Laurie was extremely helpful. Had prepared the equipment that I had asked about. He was helpful too in finding trial tracks to listen to. All round very satisfied,

Reply from Richer Sounds - Hull
Tom served me, he was absolutely amazing! He helped me pick out the best turntable for my needs, and it came in the next 2 working days! Definitely recommend!

Reply from Richer Sounds - Hull
The simplest process from the start to finish and at a great price. The Staff seemed great even though I only enjoyed two or three minutes of their time.

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
It was the first time I've shopped with Richer Sounds and the whole experience was brilliant from start to finish.
I would definitely recommend this company from the novice like myself who frankly doesn't know anything about technology to those of you out there who wants quality item's plus you get to actually speak to another Human being not just tick boxes on a screen

Reply from Richer Sounds - Hull
Super helpful Hull store staff, great product price.
Accommodated my request with no hesitation.
All round great experience.
AAA⭐️ service.

Reply from Richer Sounds - Hull
i popped into the hull shop on fri 10th at 1pm and ordered a 75" tv and it was delivered 11am on the 11th.
the full buying and delivery experience was flawless

Reply from Richer Sounds - Hull
Excellent knowledge and advice again.
As usual, the team at the Hull shop took the time to help me make the right decision over my purchase, together with some technical advice to help me better enjoy the product.

Reply from Richer Sounds - Hull
Knowlegable, politeness and helpfulness are the things I remember from my Saturday afternoon shopping.

Reply from Richer Sounds - Hull
staff kept us informed when our tv would and did arrive and gave great advice and helped out when i had to make a call to the store for help setting up my tv

Reply from Richer Sounds - Hull
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