As always the staff are super helpful and knowledgeable about the products they sell. This really helps making the right decision about what equipment suits your requirements. Five star plus rating.
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As always the staff are super helpful and knowledgeable about the products they sell. This really helps making the right decision about what equipment suits your requirements. Five star plus rating.
Company replied
LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer. Unfortuna... See more
Company replied
Amazing service from start to finish! From submitting a price match enquiry online, placing the order with a great store assistant who made it feel pleasant and effortless, to the helpful and friendly... See more
Company replied
Spoke to Harry at the Leeds store on Friday. Very friendly and helpful. I was ordering a new Sony TV for a friend. The process was quick and easy and delivery was arranged for the beginning of the wee... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
74 New Briggate, LS1 6NU, Leeds, United Kingdom
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In store service in Leeds was very helpfull. I wanted to fit smaller stereo speakers in my lounge instead of my 26 year old large ones but with similar or better sound. Several different speakers were wired up for me in the demonstration room to try. No pressure to buy so abke to go home and look at reviews. Phoned store later and Mike the assistant put in the order for Dali Kupid from me. Arrived safely 2 days later.
Looks great in our small lounge with old large speakers now removed.

Reply from Richer Sounds - Leeds
The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.

Reply from Richer Sounds - Leeds
The team at the Leeds store were fantastic. I was in email contact seeking advice about the Pioneer PLX500 turntable. They were very patient with me, especially Ahmed! Thank you so much.
When I finally took the plunge and bought one from the online shop it arrived quickly and was very well packaged.
I have absolutely no complaints about the service I received from Richer Sounds and would recommend them without reservation. I am planning on buying some new speakers later in the year and possibly a new amplifier and I have every intention of doing so from Richer Sounds.

Reply from Richer Sounds - Leeds
Great communication at the Leeds store... Provided a demo for me... I went home to make sure that the system would fit to my house and bought by phone... All was packaged well and sent by courier... Top guys

Reply from Richer Sounds - Leeds
went to get a replacement tv from you which was covered by warranty very pleased with the service

Reply from Richer Sounds - Leeds
Friendliness, patience & understanding of assistant, quality & price of products

Reply from Richer Sounds - Leeds
Excellent, helpful advice in shop and on the phone in terms of equipment purchases and the setting up.

Reply from Richer Sounds - Leeds
Research before hand meant I new what I wanted, but no unit display (Eversolo mini cd) - so an easy purchase. Recommend having one out as a great little unit - great service as always. Great to be able to do finance (Klarna) in house too

Reply from Richer Sounds - Leeds
I spoke to different people on different occasions when I was looking for a hifi to buy. On all the occasions I found the staff helpful ,polite and eager to help. They listened and were patient. I will like to do business with the company again

Reply from Richer Sounds - Leeds
Very helpful friendly staff and good price for my TV. Wouldn’t buy home entertainment tech anywhere else!

Reply from Richer Sounds - Leeds
We were served by Derek in the Leeds store. We were buying my son's first turntable. Derek to time to explain the options and we ended up getting a turntable that is perfect for my son's needs. All in all a very positive experience. Thanks to Derek and the Leeds team!!

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
Listened to my requirements and gave options without pressure. All ordered and set up, with their recommendations, within a couple if days. Very happy

Reply from Richer Sounds - Leeds
Rang the Leeds store 6.5.26 having problems with an old model dvd player. New model advised, was delivered and installed in less than 24 hours.
Very happy with service and friendly, professional staff.

Reply from Richer Sounds - Leeds
The sales assistant Harry in Leeds was so helpful. Really appreciated.

Reply from Richer Sounds - Leeds
had heard less favourable things about Richer sounds but my experience has been first class.
Everybody has been overly helpful in a way that others say they match but rarely do

Reply from Richer Sounds - Leeds
Great advice in store.
Went in for 65 inch tv but got a 85 inch Hisense delivered for similar price. Brilliant picture and surround system all for less than £1000. With a long warranty too.

Reply from Richer Sounds - Leeds
Really helpful no pressure to buy good products knowledge. I walked out with a full system super Happy.

Reply from Richer Sounds - Leeds
Had a small issue with the tv stand got it sorted with minimal fuss

Reply from Richer Sounds - Leeds
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