LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer. Unfortuna... See more
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LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer. Unfortuna... See more
Company replied
I had a problem with a stylus purchase. The team at Leeds gave me great information to try and solve the problem. After much trying we agreed on a different stylus. They were excellent in exchangin... See more
Company replied
Fantastic customer service second to none. Great advice given with demo also. These guys know there stuff & have lots of choice, with advice given freely. Have so much better understanding now with... See more
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Staff are really helpful as always. I've bought loads from them over the years. Unfortunately I'm a bit disappointed with the Pure Classic H6 but that is nothing to do with Richer Sounds.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
74 New Briggate, LS1 6NU, Leeds, United Kingdom
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Richer Sounds Leeds is simply the best, Micky and the whole team are first rate….

Reply from Richer Sounds - Leeds
great experience in shop and the driver was very good

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
Apologies for not remembering the name of the salesman but I was impressed with his relaxed and friendly attitude. I felt comfortable spending £1000 with no fuss and ease of purchase.

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
I always go to Richer Sounds first because I've always valued the effort made to find what I need at the best price and with honesty. I went in to Plymouth recently chancing my arm for a pair of speakers that were end of line. They didn't have them but checked and mentioned a pair in Leeds. I ran the Leeds stire and they gave me the best deal they could which left me over the moon with the product and service. I'll be back again soon for sure.

Reply from Richer Sounds - Leeds
We had bought a Panasonic TV that developed a fault but unfortunately had neglected to register the TV for its warranty.
We called Richer Sounds Leeds who were fantastic at helping us sort it out . I wish I could remember his name who we spoke to, he was great. We rung late in the day and he was due to go on holiday ,sorted out what he could at that time and promised it would be followed up with his manager which it was next day. Every has been sorted and I cannot commend Richer and their staff highly enough. Fantastic Service always. Thank you

Reply from Richer Sounds - Leeds
Friendly and knowledgeable service.Have been buying from Richer Sounds since I bought my first hi fi system from the original store on London Bridge so many years ago.

Reply from Richer Sounds - Leeds
Efficient,accurate, speedy service. Good website.
As an older person who recently bought a small smart TV struggled (but eventually succeeded) to set it up with all the QR & verification codes . Setting up WiFi ok as used to that . We elderly miss the days of engineers !

Reply from Richer Sounds - Leeds
Very helpful shopworker,receivedproduct very quickly ,unfortunately the parcel was delivered to my neighbour ,the delivery agent said we did not seem to be in which we were.He obviously didn’t ring the buzzer ,which is very loud and I was working directly above the front door.However I do not hold you responsible for the delivery firms carelessness.

Reply from Richer Sounds - Leeds
In store service in Leeds was very helpfull. I wanted to fit smaller stereo speakers in my lounge instead of my 26 year old large ones but with similar or better sound. Several different speakers were wired up for me in the demonstration room to try. No pressure to buy so abke to go home and look at reviews. Phoned store later and Mike the assistant put in the order for Dali Kupid from me. Arrived safely 2 days later.
Looks great in our small lounge with old large speakers now removed.

Reply from Richer Sounds - Leeds
The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.

Reply from Richer Sounds - Leeds
The team at the Leeds store were fantastic. I was in email contact seeking advice about the Pioneer PLX500 turntable. They were very patient with me, especially Ahmed! Thank you so much.
When I finally took the plunge and bought one from the online shop it arrived quickly and was very well packaged.
I have absolutely no complaints about the service I received from Richer Sounds and would recommend them without reservation. I am planning on buying some new speakers later in the year and possibly a new amplifier and I have every intention of doing so from Richer Sounds.

Reply from Richer Sounds - Leeds
Great communication at the Leeds store... Provided a demo for me... I went home to make sure that the system would fit to my house and bought by phone... All was packaged well and sent by courier... Top guys

Reply from Richer Sounds - Leeds
went to get a replacement tv from you which was covered by warranty very pleased with the service

Reply from Richer Sounds - Leeds
Friendliness, patience & understanding of assistant, quality & price of products

Reply from Richer Sounds - Leeds
Excellent, helpful advice in shop and on the phone in terms of equipment purchases and the setting up.

Reply from Richer Sounds - Leeds
Research before hand meant I new what I wanted, but no unit display (Eversolo mini cd) - so an easy purchase. Recommend having one out as a great little unit - great service as always. Great to be able to do finance (Klarna) in house too

Reply from Richer Sounds - Leeds
I spoke to different people on different occasions when I was looking for a hifi to buy. On all the occasions I found the staff helpful ,polite and eager to help. They listened and were patient. I will like to do business with the company again

Reply from Richer Sounds - Leeds
Very helpful friendly staff and good price for my TV. Wouldn’t buy home entertainment tech anywhere else!

Reply from Richer Sounds - Leeds
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