Richer Sounds - Leeds Reviews 

I have been a customer of Richer Sounds since they started. They’re an Excellent company with first class customer service. Thanks Chris for your help and advice. Andy Cummings

We hadn’t completely decided on the set-up we wanted, so we visited Richer Sounds in Leeds to explore our options. We’re so glad we did.

Mikey, a Senior Sales Advisor, gave us an excellent demonstration of a turntable and speakers that were perfect for our requirements and within our budget.

Mikey took the time to understand exactly what we were looking for. He was personable, extremely knowledgeable and patient throughout, taking the time to explain everything clearly. There was absolutely no pressure or rush to make a purchase, which made the whole experience enjoyable and relaxed.

We’re extremely pleased with our purchase and would definitely recommend visiting Richer Sounds in Leeds. The level of service we received from Mikey was exceptional.

Whilst the prices are always great, the free honest advice and customer service is exceptional. Thanks to Harry for keeping me up to date with the delivery and to Phil and Jeff for the fitting and attention to detail.

I visited the Leeds City Centre branch of Richer Sounds and was helped out by a dude who helped me out with everything I needed. I ended up buying an Argon Audio TT3 turntable and some Cambridge Audio LRX speakers. Awesome customer service and my delivery arrived a day early, I even got a free VIP mug.
Couldn't be happier with my products and the same guy that helped me out in the store also helped me with set up over the phone. I can't remember the exact date so I have tried to guess.

I ordered the tv by phone. The customer service op was patient and polite.The communication regarding delivery was excelled and the tv was delivered by two very freindly men.

(collecting online order) fuss-free, prompt and helpful service

Great service, super friendly and helpful staff.

My whole experience with RS have been nothing but perfect over the years. My latest however expelled. Hats off to Harry for all his help, excellent product knowledge and service.

Fast, efficient order process, accurate description of the items for sale. The order, tracking and delivery process worked very well.

Great service and value.. and excellent delivery.

Just received my new LG G6 TV. Thanks to Rik at the Leeds store for the advice and guidance!
It was a great deal including a soundbar and woofer.

Great service and knowledgeable staff, walked into a tidy store. Item was not available in the store but sent out to me within a few days. Pleased with multi regional dvd player 👍🏼

I’d like to say a huge thank you to Chris, the Store Manager at Richer Sounds. From start to finish he was friendly, knowledgeable and genuinely interested in helping me choose the right TV rather than simply trying to sell me the most expensive option.

His advice was spot on. I’m absolutely delighted with the TV and the difference in picture and sound quality is amazing. Chris made the whole experience easy and gave me confidence that I was making the right choice.

It’s rare these days to get such good, personal customer service. I would happily recommend Chris and Richer Sounds to anyone. I’ll definitely be returning in the future.

This is the second time I have bought from Richer Sounds and I am very pleased with the service and products I received. I was served by Derek at the Leeds branch who was very friendly and knowledgeable. There's no pressure to buy, he just explained the different options that was available for what I was after. The price was also very good beating all other online pricing so happy days. I will defo use Richer Sounds again I don't think they can be beaten for there top quality products and service. Oh and not forgetting the free 6 year guarantee they give you for total piece of mind.

Mickey at the Leeds branch has been very helpful and has gone over and above throughout our many purchases, which we are over the moon with. Can't praise him enough. I would highly recommend the store.

Brilliant service arrived safely before said date.
Having used you a few times now we new you would be reliable and as usual, a good price .
Thanks

This was the first time that I had bought anything from Richer Sounds and I communicated with the Leeds team mostly by e-mail but also by phone. They were really helpful and did everything that they could for me. I was very pleased with the service that I got from them. The icing on the cake though was the team that installed the tv etc, they were brilliant, absolutely brilliant. I will definitely buy more things from Richer Sounds.

I had a turntable and speakers bought for my retirement but the turntable wasn’t the one I had set my mind on. The guy we spoke to in the shop was excellent swapped the product over no problem also he was very knowledgeable about the products

Just a top team in Leeds, excellent service and great people.