WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... See more
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The phone was answered quickly by Justin. Very pleasant and Helpful. Query was answered quickly and professionally. Richer Sounds are my 'go-to' retailer. All the staff are focused on excellent custom... See more
Company replied
Friendly and knowledgeable staff. Excellent products and good after sales service. I have been using the company for many, many years and wouldn’t go anywhere else for television or audio products. Hi... See more
Company replied
Really helpful and knowledgeable staff who didn't mind me answering my novice questions. Will definitely be back at some point for a speaker upgrade for my new turntable.
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
1-5 Berry Street, L1 9DF, Liverpool, United Kingdom
- 0333 900 0030
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Alwaysthe best experience at richer…
Always the best experience at richer sounds In Liverpool, always helpful professional

Reply from Richer Sounds - Liverpool
Deputy Manager David very attentive
Deputy Manager David very attentive, was able to deal with my purchase request and explained delivery options (actually arrived a day earlier than stated). Asked about interconnects, speaker cables etc and clearly has a good knowledge of products in store and elsewhere.

Reply from Richer Sounds - Liverpool
Excellent service
Excellent service. Staff were very knowledgeable, helpful and friendly. I definitely recommend richer sounds in Liverpool.

Reply from Richer Sounds - Liverpool
This was a great experience,Diego made…
This was a great experience,Diego made this much better with his professional outlook and info on all things hifi

Reply from Richer Sounds - Liverpool
Great service from the Liverpool…
Great service from the Liverpool branch. The guys there weee happy to bring my existing speakers in to test with a new CD player. Really helpful.

Reply from Richer Sounds - Liverpool
I've bought my last 3 televisions from…
I've bought my last 3 televisions from Richer Sounds, all LG, all very good. The TCL was recommended but I didn't like it. Stuart at the Liverpool store arranged for a swap and I've got a LG Qned which is an excellent television with a great picture. Thanks

Reply from Richer Sounds - Liverpool
All staff so helpful
All staff so helpful - both on the phone and in the Liverpool shop - thank you Stuart. We spent a fair bit of time in the shop and Stuart was very knowledgeable about the products.

Reply from Richer Sounds - Liverpool
Helpful staff
Helpful staff, great online price beat! Came to pick up and staff helped carry items to car. Couldn't ask for more.

Reply from Richer Sounds - Liverpool
Helpful experienced staff
Helpful experienced staff, took the time to explain technical details of the products I was planning to purchase.

Reply from Richer Sounds - Liverpool
Had to return an item and it was easy…
Had to return an item and it was easy and painless. Staff in Liverpool shop were ultra helpful.

Reply from Richer Sounds - Liverpool
amazing service from a company that cares about you
Absolutely brilliant service, looked after me all the way to fitting my home theatre, the staff are really friendly and will help you find what is suitable for you.
They couldn’t do enough for me.
Outstanding service from start to finish.
Mr S Thomas

Reply from Richer Sounds - Liverpool

Reply from Richer Sounds - Liverpool
Staff were very good and helpful said I…
Staff were very good and helpful said I needed assistance and they were happy to help put the tv into my car for me

Reply from Richer Sounds - Liverpool

Reply from Richer Sounds - Liverpool
Staff who go the extra mile
Brilliant staff who went the extra mile for us. Will definitely be shopping there again.

Reply from Richer Sounds - Liverpool
Stuart went out of his way to give us…
Stuart went out of his way to give us the best advice, suggesting that LG was the best picture and reliability at the moment. It was hard to change after many years of having totally reliable Panasonic’s.
Thanks for the help & advice.

Reply from Richer Sounds - Liverpool
You just can't beat this
No. 1 go-to for your Hi-Fi needs.
The very best prices, along with a 6-year warranty on most items. Brilliant!

Reply from Richer Sounds - Liverpool
Firstly a great price
Firstly a great price, free delivery to the store and clear communication with the store confirming when it was ready to collect. Quick and easy collection, pull up outside, pop in to show the invoice that was emailed to me as proof of purchase and the colleague carried it out to the car and made sure it was safe to transport. Great service as always, thanks!

Reply from Richer Sounds - Liverpool
Very quick delivery even on the…
Very quick delivery even on the standard.
Great price and Richer Sounds very good customer support.

Reply from Richer Sounds - Liverpool
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