Richer Sounds - Maidstone Reviews 

First class in every way
Helping me select products to meet my desires and then helping with the setup.

The entire team are outstanding.

Richer sounds is a very professional outfit, you only have to look at how long the staff have been with the compony. Excellent help will which Tv and turntable to buy. Very happy with the service and at a good price, i will be be using the shop again.
Thank you

I walked in not knowing anything about turntables and amplifiers and what speakers to buy for my first setup.the gentlemen suggested the argon Audio and built in amplifier in with the speakers .and the sound it producers is amazing .Excellent customer service from start to finish Definitely going back for Upgrade . Thank you

I wanted to compare the Audio C10 speaker against the Sonos systems. They had them all set up and I was able to clearly hear the difference in quality of the speakers. No rush and no pressure - and they matched the online sale price. Just a brilliant service all round

I’ve always had great service from Richer Sounds and in particular the Maidstone Store has always provided excellent advice.

Friendly, helpful staff with great knowledge and good communication.

Steve’s guidance to most suitable speakers

Great people at Maidstone store. Always found a solution to my Audio problems and always got a good deal. There at the end of the phone when you get home and need help in getting things up and running right.

Very helpful company I don’t use the internet ,they let me buy a television over the phone,wish all companies were like that

Advice
On contacting Richer Sounds for advice prior to purchasing re existing TV not working I was not advised to try switching on the TV at the side of the set. My ignorance but was told to reboot by usual method. Still did not work thus led to me purchasing a new TV from Richer. I have bought a few TVs and recently a music centre from Richer. Other than that I was very satisfied with Peter who installed the TV.

The Team at the Maidstone branch are very welcoming and knowledgeable and truly passionate about the products they have in their store and if they can't find what you need at your local branch (Quality,price and budget) they may source it from another of their stores.

Great service , new tv was delivered exactly when they said , complete all round great service,thanks

Brilliant service from Jason. Very knowledgable answering all of my questions. System arrived as promised. Thankyou

Staff are knowledgable, friendly and really know their stuff. So much better than shopping at somewhere like Currys where the staff are only semi knowledgable. The prices are as good as anywhere

I live in a village and do not go to Maidstone anymore. I relied on previous contact with Richer Sounds to be guided in my choice of a replacement TV which was installed yesterday. I am delighted with the Cello which I see was made in England. I am elderly and dreaded having to learn new controls but the installation engineer was friendly and encouraging and I was pleased to find it easy to use this morning.
The first Cello was found to be severely damaged when the packaging was removed and the engineer quickly arranged to collect a replacement.He returned following the hours journey and stayed until he was satisfied that I had a good grasp of the controls. Clearly a man of high principles and a credit to Richer Sounds. Thankyou.

Helpful staff who provided the advice needed and arranged for the item to be delivered promptly

Pleasant staff.

Hi very good Joe was very helpful and the picture is very good thanks Richard

Expert advice given by friendly staff who know what they are talking about. They are helpful and devote their time to you. This applied in store and on the phone.