Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... See more
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Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... See more
Company replied
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... See more
Company replied
Super helpful and knowledgeable staff. Matt kindly set up a listening session and helped me choose between two mini hifi systems and four pairs of speakers using six tracks from four cds. He was so he... See more
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Wanted new bookshelf speakers to replace my 30+ year old Tannoy 607s in a smaller room. Adrian the store manager set up What HiFi award winners against DALI SONIK3 in the 'experience room'. Played a... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
268 Deansgate, M3 4JB, Manchester, United Kingdom
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Everything went OK I love the TV the delivery was perfect and the delivery guy was very helpful. Hat off to Richer sounds.

Reply from Richer Sounds - Manchester
Excellent service. Shout out to Matt at the Manchester branch in particular. Very knowledgeable and helpful. Nothing was too much trouble at the demo. Enjoying the new sound system, thanks Matt.

Reply from Richer Sounds - Manchester
Everything is first class,equipment working perfectly, just one thing that spoils it, there was no full manual in the box, this manual has 168 pages which is needed to help you with the complete installation of all the full aspects of this fantastic unit.
C'mon Marantz do something about this !!!!!!

Reply from Richer Sounds - Manchester
Great service with a smile - friendly, knowledgeable and even able to solve a problem with a very old order I had - headphones pad replacements.

Reply from Richer Sounds - Manchester
Sam is very knowledgeable and friendly.
I bought a pair of senheisser hd 660 s2 headphones and an ifi audio hip dac 3 on his recommendation.
I'm blown away by the sound.
Great combination.
Delivery was free and arrived by DPD the day after.
Brilliant service all round.

Reply from Richer Sounds - Manchester
Both over the phone and in the shop the staff were uninformedly friendly and helpful making the whole purchase enjoyable.

Reply from Richer Sounds - Manchester
Brilliant service as always from Richer Sounds.
I was served by Rob at the Manchester city centre store, he offered me great advice and sorted out the best deal possible for me with no hard sell.

Reply from Richer Sounds - Manchester
I have been a customer for a long time. I am always satisfied with the customer service and professional approach.Thank you for your help.Rob...Very good advisor and seller. Thank you.

Reply from Richer Sounds - Manchester
The staff in the store were really helpful and friendly. I purchased a new TV which was great value and made by a local company, Mitchell and Brown, which really pleased me.

Reply from Richer Sounds - Manchester

Reply from Richer Sounds - Manchester
Sam spent time helping us get the right system. Very knowledgeable and listened to what we needed.

Reply from Richer Sounds - Manchester
Very happy with the cheap TV I bought from Richer Sounds.

Reply from Richer Sounds - Manchester

Reply from Richer Sounds - Manchester
Fantastic deal. Great price on a clearance Arcam CD5 delivered to Sheffield store from Manchester in 2 days. Open box, but brand new product.
Great service.

Reply from Richer Sounds - Manchester
Placed my order on Friday and the television was delivered on Saturday. Unfortunately the television failed but customer services have been good in organising a return and a refund

Reply from Richer Sounds - Manchester
The representative took my order, discussed it with me and checked that it was correct for my needs then gave additional advice on setting it up. Brilliant service

Reply from Richer Sounds - Manchester
I enquired about a clearance item and the store could not have been more helpful. I was given the full story on the item - which was absolutely fine - and the store was happy to hold it for me to check over before paying and collecting - it was also incredibly good value!

Reply from Richer Sounds - Manchester
Having received details of a clearance sale, I submitted a request half expecting not to hear anymore. However, within a day, I was informed a Blu Ray Player was available at a very reasonable price. Delighted with the service I received from Shiv who was efficient and friendly.

Reply from Richer Sounds - Manchester
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