Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... See more
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Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... See more
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Super helpful and knowledgeable staff. Matt kindly set up a listening session and helped me choose between two mini hifi systems and four pairs of speakers using six tracks from four cds. He was so he... See more
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Wanted new bookshelf speakers to replace my 30+ year old Tannoy 607s in a smaller room. Adrian the store manager set up What HiFi award winners against DALI SONIK3 in the 'experience room'. Played a... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
268 Deansgate, M3 4JB, Manchester, United Kingdom
- 0333 900 0086
4.9
Excellent
1K reviews
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Great record player for a beginner
Great record player for a beginner. Good quality & sound. Very informative staff.
April 14, 2026
Reply from Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Manchester
Thank you for your wonderful feedback
Excellent advice as always!
I contacted Richer Sounds asking for advice regarding a pre-amp for my turntable. The advice I received was spot on as always. Although I ended up buying the pre-amp from Amazon (cos I could get it next day rather than wait til after Easter) I did buy a RCA cable from RS in Manchester. Very pleased with the cable & the advice I received from the team was superb as always.
April 6, 2026
Reply from Richer Sounds - Manchester
Thank you for your wonderful feedback
Reply from Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
I order mostly on line but the service…
I order mostly on line but the service is always fast
April 2, 2026
Reply from Richer Sounds - Manchester
Thank you for your 5 star review!
Outstanding service from the Manchester…
Outstanding service from the Manchester team.
Ryan was patient and very informative with my purchase.
Very pleased with the price, and believe me I DID shop around - and quite confident that not only this was the cheapest price in the UK but with the 6 year warranty and brilliant customer service this was a cracking deal.
Speedy delivery with 2 great guys too.
March 22, 2026
Reply from Richer Sounds - Manchester
Thank you for your wonderful feedback
Lovely friendly knowledgeable team
Lovely friendly team.
Matt was very helpful and very knowledge too. I will definitely be back. Thanks.
March 14, 2026
Unprompted review
Reply from Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Staffs are friendly and helpful
Staffs are friendly and helpful. Checked everything which I want to know. Help me to make the best decision and purchase.
March 26, 2026
Reply from Richer Sounds - Manchester
Thank you for your wonderful feedback
The headphones are brilliant
The headphones are brilliant. The app lets you EQ the sound I like very much recommended. The only fly in the ointment is DPD. I dread deliveries from them. This time was no different. The driver took one look a the flats and drove straight passed. I then had to go and collect from a shop. Despite the fact I was at home and never left the flat. I paid for home delivery. Please stop using DPD as they couldn't a cold in the middle of a Pandemic.
March 25, 2026
Reply from Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Sam really helped us out
Sam really helped us out. The staff were really keen to help and had great technical knowledge. Very impressed with the new turntable and the advice at richer sounds Manchester
February 13, 2026
Reply from Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Impeccable Service
Sent an email enquiring about a product and within minutes I got a reply and within 30 minutes I had the product in my hands and an extremely positive experience in a very friendly shop.
March 15, 2026
Reply from Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service
Great service. Special thanks to Ryan; a fountain of knowledge and has helped my Hifi sound at it's absolute best.
March 12, 2026
Reply from Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Purchase of a Humax aura EZ 4K FHR-6000T PVR
I recently purchased Humax aura EZ 4K FHR-6000T personal video recorder. The superficial nature of the accompanying user manual meant that the procedure for its initial installation and configuration was anything but straightforward.
Following a visit to the Manchester branch of Richer Sounds, the staff quickly resolved my installation problems by offering and delivering a prompt solution.
It makes a refreshing change to deal with staff with relevant technical knowledge and abilities as opposed to staff whose expertise lies solely in sales and marketing.
March 15, 2026
Unprompted review
Reply from Richer Sounds - Manchester
Thanks for your kind review, we look forward to your next visit.
Excellent customer service
Matt at the Manchester store was excellent. He got in touch directly when my initial choice of product was unavailable, and guided me towards a suitable alternative with expert advice provided in an easily understandable way. I couldn’t be happier with the service and product I received, and I’m continuously impressed with the offerings of Richer Sounds.
March 9, 2026
Reply from Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant sales staff for my good…
Brilliant sales staff for my good quality televisions. Will certainly purchase televisions gain from Richer Sounds.
September 22, 2025
Reply from Richer Sounds - Manchester
Thank you for your 5 star review!
Prompt service
Prompt service, manger rang me when my product became available to collect
March 1, 2026
Reply from Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Customer at the forefront of their…
Customer at the forefront of their business. A business that successful, and will be because of caring business, colleagues. I was very impressed this time with Ryan. A true ambassador for R S, I'm sure he is the type that know his customers well and with me he did stand out as very customer orientated. Thanks Ryan.
February 20, 2026
Unprompted review
Reply from Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Manchester
Thank you for your 5 star review!
Really helpful service choosing a new…
Really helpful service choosing a new TV from Sam & Liam was great helping us get it going,and on the phone.Great place.
February 24, 2026
Reply from Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Advice not sales pressure
As always, the advice is spot on and I was steered to what I needed to improve the sound of my system. Matt was really helpful and I left with great sounding new floorstanders that I am enjoying listening to. Hearing new dimensions to familiar tracks and better overall musicality. Happy customer
February 22, 2026
Reply from Richer Sounds - Manchester
Thank you for your 5 star review!
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