Richer Sounds - Middlesbrough Reviews 1,527

Quick and safe delivery

Bought a soundbar with a subwoofer online, which ended up being surplus to requirements.
Returned it to store (unopened) and was issued a full refund, very quickly.
Had loads of stuff over the years from RS - as good as they always are :-)

I originally went to curry's to get 2 TVs for the grandkids. Yhe service was terrible and negative so I left the shop. I called into Richer Sounds and the service was fantastic. I did spend more than I would have in Curry's but I did get better products without pressure sales. I was given options and good advice. Definitely recommended. Rather than the poor service from Curry's

Very easy to ask for and get what we needed. Quick call to shop and bought a massive tv for the cheapest price ever!
Delivered in under a week.

Very professional staff and excellent advice and knowledge

Very helpful staff, speedy next day delivery.

Excellent service as always from the staff at Middlesbrough great knowledge and fast and efficient process

I ordered some headphones online to pick up at my local store in Middlesbrough and a guy called Dave emailed me to tell me the box they came in had been slightly damaged but headphones ok, and offered me some discount on them, so went for it and am over the moon with the deal.
Would always be happy to use this company, very competitive as well.

Ordered turntable on line,for collection at Middlesbrough store,parking at door staff so helpful.
Turntable,Audi-Technica-LP60XUSB good value,ideal to listen to old vinyl LPs replacing old damaged turntable.

From the moment we walked in the manager acknowledged us & let us know if we needed anything to just ask . We bought an audio technica direct drive Bluetooth record player & a pair of Bluetooth speakers . The gentleman that served us was helpful and carried our record player to the car outside for us . The speakers were delivered directly to our home a few days later . I will definitely shop here again as I build up my system. Thank you Richer Sounds Middlesbrough

The sales guy set up the hifi i wanted to buy ready for when I arrived, and allowed me to actually hear the difference that different speakers made to the quality of the sound by swapping between them for me. In a world of online shopping, being able to try items out before buying and ask questions is invaluable to me as a customer. Very happy 😁

The staff were knowledgeable and extremely helpful. I have used Richer Sounds before and will definitely do so again. Highly recommended.

I spoke to Paul at the Middlesborough store about a piece of equipment that was listed on the website but not possible to order. He said he would check and come back to me, which he soon did with the relevant information, allowing me to make a pre-order. All very smooth and helpful.

You remember things to help people and you understood the error we made and still treated us though we really are sane!!!

Best electrical entertainment outlet by a mile.
Great prices helpful knowledgeable staff
Love shopping there

Friendly, helpful. Nothing too much trouble

Very helpful and knowledgeable staff.
Being able to see and hear different TV’s to make an informed decision.

Great deals and fabulous range of products to choose from. I found the whole ordering process extremely easy and straightforward. Great customer focused service!

Just really good service! happy to spend time on the phone to make sure I got the right thing .