Richer Sounds - Middlesbrough Reviews 1,527

Your salesman was polite & helpful, only issue I had was he didn’t offer me the lead that I needed to connect up so I assumed it came with the subwoofer, which it didn’t so ended up getting one from amazon, so he missed a sale there .

Explained in a phone call prior to visit what I was looking for! Upon visit to shop was welcomed by Stuart who remembered my call. I went through all the options and some of the turntables I had been researching on line. Was guided to a set up and speakers that were just what I was looking for, explained why some of the options I had seen wouldn’t fit the set up I wanted. Shown the cd option online whilst in shop and advised the best choice for me also.Smooth process throughout very knowledgeable and ordered for delivery which was also smooth and kept up to date throughout. Had some difficulties wiring up down to me, rang the shop and they went through this with me and resolved with no issues!

Really good advice and service from Andy. He made the sale. Very happy with my purchases.

I have used RicherSounds for years. Decided to make a large purchase in a distant store whilst visiting family and the service was exactly as expected and as I have always received. The stores are always busy however the staff will do their absolute best to deal with these situations and serve everyone with knowledge, experience and care. Let’s face it they are busy for a reason! Another great RicherSounds store.
Thankyou to all.

Staff very helpful and pleasant atmosphere.satisfied thankyou .gave me the best deals.

Helpful and friendly staff. Very knowledgeable about their products.

Manager gave great help and advice and the Dali speakers are excellent

Comprehensive and helpful advice as always..

A friendly helpful experience with deliver quicker than anticipated

Great service and knowledge, had what I wanted in stock. Parking outside, what's not to love

No hassle,No hard sales, spoke with Paul on the phone, saw the tv in the showroom, Stuart took the order,delivered on the day they said.That’s how its supposed to work.many thanks to lads at Middlesbrough.

Excellent service received from staff.
We did our shopping over the telephone, nothing was a problem, great communication.
The order was delivered the next day by a member of staff, he was very polite and considerate.
Well done Richer Sounds, keep up the good work, will definitely recommend you to friends and family.
With grateful thanks and kindest regards
M. Heckley

Friendly staff with an honest opinion of the product I was purchasing

Great service from Paul and a great price and a great TV

Great from start to finish. All done by email (I instigated that) I was kept up to date with progress both from Richer Sounds and by the courier. Excellent service

Great advice with very knowledgeable staff.

As always, first class service, and attention to detail. Thanks yet again Richer Sounds Middlesbrough 👍😉.

Helpful advice, very beneficial financial arrangements, the best products with fabulous hi-fi equipment available. Free next day delivery by their own team, who offered to take everything in for me. The new Arcam amp and Fyne Audio floor standing speakers are amazing!

I'm very pleased with the service I had from Shaun and Stu regarding the clearance item I ordered over the phone. It was packaged and dispatched promptly, and delivered safely to me within a few days. Highly recommended team!

Staff always helpful and friendly, with good level of knowledge. If someone does not know the answer to something, they are always happy to search for the answer on the internet