Richer Sounds - Newcastle Reviews 

I've never had a bad experience with Richer Sounds, this was my first time visiting the Newcastle store and the team were just lovely - I'd only purchased a cheap pair of headphones, but the experience was welcoming, friendly and knowledgable. I will be back!

We were given helpful advice and bought a product which was what we wanted.

Excellent friendly and very knowledgeable service.
Very quick delivery.

Excellent service as always from the team

Excellent service all around, amazing and friendly staff, fantastic customer service, very competitive prices and wide range of products! Couldn’t ask for more.

Excellent service from a professional, really good price, could not deliver on day I wanted so they knocked £10 off the bill. Brilliant.

Everything went through very easily and product was delivered on time although when informed by DPD items were going to be delivered at a specified time I did inform them that I wasn't at home and could it be delivered next day and they confirmed this but items were still delivered the same day and was left with a neighbour. I appreciate this was nothing to do with Richer Sounds but otherwise all was good.

Helpful staff. Quick delivery.

Colin advised us straight away that we might not need the product (preamp). So it proved. We ask about record players if a better quality than ours and he made it v clear. Will return come the time.

Very accommodating staff and the product is great

Excellent customer service as always. Been using Richer sounds for many years. Needed to upgrade our old Cambridge audio system as DAB tuner no longer viable with most stations moving to DAB+. Now we have an internet streaming unit that has excellent sound reproduction and is surprisingly easy to use.

Quick and friendly service. Staff offered to give advice about setting up my turntable and to pop back in if I needed anything else

Amazing service and advice yet again from the team at Newcastle store. I fully recommend Richer Sounds and I wouldn’t shop anywhere else for my TVs and Hi-Fi stuff.

Ethan’s help in choosing my turntable was invaluable. He answered emails and my questions promptly and invested time. When I went to choose my turntable, both Ethan and Harry were knowledgeable and made the whole experience enjoyable.

Always get a really good competitive price with excellent customer care.

Very smooth service
Professional staff in store

I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a quick response and they agreed to better the price I'd seen elsewhere. They arranged for free delivery and the whole process was very quick. The TV arrived 3 days later with the delivery team also very professional and arriving at the time promised. All in all, another excellent experience dealing with this company. Many thanks.

We went to the shop in Newcastle upon Tyne and spoke to Colin. We needed a new amplifier for our HiFi. Colin was extremely knowledgable and very friendly. Had full confidence in him helping us choose. Delivery is free and said it would take a few days but it actually came the next day just over 24 hours after we ordered. We have used these in the past many many years ago, so hence why we went there. Cannot recommend enough, excellent service and staff. Thank you

Colin ordered me a Musical Fidelity M6si in the afternoon and it was delivered the next day
He is always friendly and welcoming. Thank you Colin