Richer Sounds - Nottingham Reviews 

Very helpful and knowledgeable. First class service.

The products we had shortlisted on your website were all on display
This enabled us to accurately compare picture quality side by side
The sales person was very helpful by giving us details of each tv, the pros and cons

I called the Richer Sounds Nottingham team regarding the compatibility of a new Marantz CD6007 player with my existing Staljes NS3 active speakers. The technical advise was positive, thorough and just what I wanted to hear. Following the conversation I placed the order for the CD player online and collected from store the following day. In summary, positive advice, easy shopping and very professional service.

When buying speakers you need to hear them. When we visited the store they advised us on options and set them up so we could hear them with music that we would play. No pressure to buy there and then. We purchased them a few days later. Good expertise and demo with great customer service and price. You can’t ask for more.

Excellent experience in the shop I don’t think the seller went far enough to show how to set it up. The instructions are very all over the place which I have no knowledge of following.

Always receive a good service. Good customer focus. Repairs department never got back to me which was annoying. However, AVR replaced after the repair failed to rectify the problem and turn around was swift and very professional once I chased up thanks.

Outstanding service from Rob in the Nottingham store again!!!

Knowledgeable staff who are prepared to spend time understanding your requirements.

Don't try and constantly up sell and prices are competitive.

We visited the Nottingham shop and were greeted by Dave. His approach was friendly, helpful and professional and it was clear that he was very knowledgeable. There was no pressure to buy and he listened carefully to our questions. Our previous TV was 18 years old, and technology has moved on massively over that period. Dave was able to help us with answers to questions about using a new TV with some of our older equipment. He took time to explain our options and we never felt rushed.
We bought our new TV and we're highly delighted with it.
The whole shopping experience was brilliant. Thank you so much.

Thought that i new what amplifier I wanted but after talking to staff I changed my mind, paid a little more and so far seems a good choice, better amp than my blown NAD. Will be looking for a new TV shorthand will certainly be calling in to RS. Thanks for your help and professional service

Staff know what they're talking about. Very knowledgeable and professional. The service is personal and not dictated by a screen!

I visited the Nottingham store with the intention of upgrading my speakers. After reading reviews and finding out which complimented my current amplifier, I had a list of four contenders.
On this visit I was served by Dave, who could not have more helpful. Sensing that I was still undecided he told me to give him ten minutes and he would set them up so I could hear them for myself.
This left me in no doubt which set was right for me. Keep up the good work. I will certainly be back in the future.

Great help in sorting the item needed and responsive via email (no bots, good old fashioned humans...)
5/5

First time customer online, but been a customer for years. Always very friendly staff in the notts shop, I still own the original system that was brought from the shop. Still sounds just as good as it did on day of purchase. Real good prices, and always top quality products. They have prices to suit all budgets to. I added a klipsch 12 inch subwoofer to my system, they was the cheapest price on the Web. And wow these subwoofers are 5 stars from me, if you like your bass these are amazing, real good sound quality.im just waiting on richer sounds to get there finger out for a discount code, so I can upgrade my speakers lol nudge nudge wink wink

Good advice again from the Nottingham team , would recommend to friends and family.

Brilliant team! I went in knowing I didn't know much about what I needed, but I gave my budget to a member of staff who talked me through the options and quality of products, helping me choose what worked for what I needed. I'm so pleased with my new setup!
One of the items I ordered came with some faulty batteries so I emailed the store and within a day they'd sent me a new one and taken the old away, with no problem at all. Thank you :)

Great service and delivery

The sales guy seemed to know his stuff. There was no effort to try and sell us something we didn't want or need.

Got me out of hole when I got the wrong kit. I ended up spending more but I’m totally happy about it.