Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... See more
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See what reviewers are saying
My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... See more
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Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... See more
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What can i say been going to Richer sounds for years and never been disappointed. had amplifiers mainly Arcam, acoustic energy ae1s, denon mini systems, Lg oled tv, now a streamer. Always been the rig... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
- 0333 900 0035
4.9
Excellent
2K reviews
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Simply the best
Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surround was so easy and supported by Dave who has the patience of a saint. Thanks to all at Richer sounds. Look no further. You're in a safe pair of hands here.
October 10, 2026
Unprompted review
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review!
It is nice to be remembered by staff
It is nice to be remembered by staff. It is a friendly place to buy from. With keen prices and excellent service, what's not to like?
Thanks Rob.
October 6, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good customer service
Bought a stereo and some speakers had issue with the speakers and they were quite helpful in the store and replaced them.
September 30, 2026
Reply from Richer Sounds - Nottingham
Thank you for your feedback and for taking the time to leave us a review.
We were sorry to hear that you experienced an issue with your new speakers, but we are pleased to see that our Nottingham colleagues were able to assist you in replacing them.
If you need any further assistance, please get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
FIRST CLASS SERVICE
Wonderful choice of products and service that can not be rivalled. Special thanks to Ben, Rob and Alex for most recent purchases.
October 4, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Gave me personal attention
Gave me personal attention. Fitted my new stylus free of charge in 10 minutes.
October 4, 2026
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Reply from Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
When you need help and support Richer Sounds are there.
My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real problems when trying to get help from manufacturers and suppliers.
No need to worry here.
Richer Sounds were excellent from the moment I contacted them to the repair process, and total reassurance given throughout.
I have every confidence in Richer Sounds and would not hesitate to purchase or recommend them to anyone for their media requirements. Great range, prices and service!
September 29, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
As always...
As always.... decent, informative staff making sure you receive a positive response
September 29, 2026
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Great advice
Great advice, paid more than i had planned for but I suppose that's what makes a great salesman :)
Fantastic QLED TV!!
September 29, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service
Excellent. Received a great service when I bought our kit 6y ago. I called to reclaim the cost of my unused warranty and received it back immediately. Perfect!
September 29, 2026
Reply from Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Excellent product
Excellent product. Quick delivery.
However I left instructions for the DPD delivery to leave in a safe place and they ignored it. Left on front doorstep. Wouldn't use them if I were you.
September 28, 2026
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Ian from the Nottingham branch was very…
Ian from the Nottingham branch was very helpful throughout the whole experience and I am very happy with the purchase of my new Arcam products.
September 26, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review!
Very efficient and courteous service
Very efficient and courteous service. Good advice. Delivery fast and efficient
September 24, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Customer service is second to none
I ordered the LG C6H 83inch online, then I realised that I would be at work on the delivery day , I called them and was able to change the date , no issue , no drama , just changed, also if i need to change it again they said just call and they will change it again , for free.
I have purchased all of my Home Cinema kit from Richer Sounds , i would recommend them to anyone , whatever your budget, always great prices and very knowledgeable staff,and the customer service is second to none.
September 22, 2026
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
LG bargain
They have a shop that you can actually visit with parking. The staff are very knowledgable and go out of their way to help. We had a previous TV ftom them 8 years ago.
Long guarantee 6 years
Will always get my TVs there and recommend to others
September 19, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Great expertise and clear explanations which is very good for the elderly.
I am 81 and needed navigating through all this modern tech on tv. I knew I needed a 43” & a central stand so Rob in Nottingham helped me find one.
It was delivered in 3 days and my nephew helped me set it up.
I felt looked after and not rushed so would go back again and recommend the shop in Nottingham.
September 21, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service and advice given by…
Excellent service and advice given by Joe. Product was delivered to my home the next day. Would highly recommend Richer Sounds Nottingham
September 17, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
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