Fantastic advice and very friendly. I got the system I was hoping for at the right price. The chance to try it in their demonstration room was invaluable. Definitely going back there again.
Company replied
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Fantastic advice and very friendly. I got the system I was hoping for at the right price. The chance to try it in their demonstration room was invaluable. Definitely going back there again.
Company replied
Excellent service and the cheapest price online. There was an issue with the online payment system so I called the next day and they waived the express delivery charge by way of an apology. I've been... See more
Company replied
After a fair degree of research on Streaming devices I decided on upgrading my current streamer. Richer sounds offered me a home trial on my chosen equipment, and with the VIP discount added this... See more
Company replied
Tailored, personal service from knowledgeable and experienced staff. They take the time to understand your current set up and provide great advice on how to improve it
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
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Nottingham Branch
Superbly patient staff, all helpful and very kind.
Strongly recommend them

Reply from Richer Sounds - Nottingham
Tailored, personal service from knowledgeable and experienced staff. They take the time to understand your current set up and provide great advice on how to improve it

Reply from Richer Sounds - Nottingham
Fantastic advice and very friendly.
I got the system I was hoping for at the right price.
The chance to try it in their demonstration room was invaluable.
Definitely going back there again.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
The person I spoke to was really helpful, he explained stuff really well and demonstrated how to get the new item connected. He was really pleasant and patient!
My item also arrived really quickly.

Reply from Richer Sounds - Nottingham
Loved the free Sound Bar.
i looked at other suppliers and they never gave a free sound bar.
I love free gifts with expensive items.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Dealing with the Nottingham store was great. They had the clearance item, sold it to me for less than the advertised clearance price, and arranged free next day delivery. The reason I give only 4 stars is because the item, a Panasonic PMX 803, has a noticeable delay between turning it on and sound coming out.
I bought a new TV and soundbar. I called a couple of times with questions and the guys there were so helpful, especially Tony. Very happy with my purchase and would happily recommend Richer Sounds - in fact my son is going to buy a TV from them now!

Reply from Richer Sounds - Nottingham
Easy to follow website, no problem ordering click and collect was convenient for me and the price was good.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Nothing was too much trouble, a brilliant shopping experience. Thank you

Reply from Richer Sounds - Nottingham
Been using Richer Sounds for years. Always great customer service and prices.

Reply from Richer Sounds - Nottingham
Four years ago I purchased an Audiolab Omnia unit from the Nottingham shop.
So, having a good experience on that occasion, I telephoned the Nottingham shop for advice regarding quality headphones.
I arranged to make the 25 mile journey the following week to try in person.
The staff were very helpful as per usual, tried various headphones with different genres of music from my own phone, using the listening lounge within the shop.
I purchased the Sennheiser HDB630 as recommended on my initial phone call.
Excellent service and will use again.

Reply from Richer Sounds - Nottingham
Excellent service and the cheapest price online. There was an issue with the online payment system so I called the next day and they waived the express delivery charge by way of an apology. I've been buying goods from Richer Sounds for over 30 years and will continue to do so

Reply from Richer Sounds - Nottingham
Great customer service in the Nottingham branch. Offered to ship item to my home next day when it was out of stock in store, and I was able to still pay cash which was nice . Great team lovely store

Reply from Richer Sounds - Nottingham
Fantastic service. Bought my Tv from here a few years ago and was really impressed with the customer service then, so when it came to replacing my old stereo Richer Sounds was my first port of call. Found what I wanted, although the colour of the unit and speaker combination advertised wasn’t what I wanted, after emailing and speaking to Dave it wasn’t a problem for them to mix and match. So called up and ordered it, unfortunately they were unable to take the payment as their system was down, so called back the next day and did the order, think it was the manager I spoke to, because of the issue sorted me out, it arrived the next day. Excellent service, friendly staff, competitive prices, what’s not to love?!? 10 out of 10.

Reply from Richer Sounds - Nottingham
Excellent service all round. Staff very knowledgeable and helpful. Highly recommend.

Reply from Richer Sounds - Nottingham
Was greeted in a happily manner by Rob in Nottingham branch and provided absolutely excellent customer service in a professional manner. He also managed to find the perfect TV for my son.

Reply from Richer Sounds - Nottingham
Verry happy with my purchasing experience with Richer sounds. The sales representative discussed my requirements in detail and provided a competative quote with the added bonus of extended warrenty and free delivery. I would not hesitste to reccomend this company.

Reply from Richer Sounds - Nottingham
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