Richer sounds demonstrate how a business should be run ,, service is outstanding , professional and knowledgable . All the staff are greatly experienced in the music industry . It was a pleasure to... See more
Company replied
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Richer sounds demonstrate how a business should be run ,, service is outstanding , professional and knowledgable . All the staff are greatly experienced in the music industry . It was a pleasure to... See more
Company replied
Great help from Rob at richer sounds , wanted a freely box he advised us on both it’s limitations and its positives. Saved us money on getting a aerial fitted, thanks rob and the team at richer sound... See more
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The person who took my call was friendly and very helpful. It didn't take very long to place my order and I'm looking forward to taking delivery of my mini radio/CD player in mid July. I've dealt wi... See more
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Team member was brilliant and showed me some great options for future music system upgrades. Really passionate and knowledgeable and headphones I bought were at the best price by far compared to other... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
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Reply from Richer Sounds - Nottingham
Ben was really helpful and customer service was excellent

Reply from Richer Sounds - Nottingham
I just purchased a Sony AV reciever excellent service throughout from technical to delivery.

Reply from Richer Sounds - Nottingham
Buying amp and speakers online is a minefield, the ability to try different setups in the demo room is invaluable. Okay so I blew my budget significantly but we are very pleased with the sounds we now enjoy every day and will hopefully for many years to come. The first set of Mission speakers purchased 27 years ago are still going strong, now another room has quality hifi. Shout out to Rob @ Nottingham store for his patience, knowledge and enthusiasm

Reply from Richer Sounds - Nottingham
Every person at the shop offered good advice and were very helpful in my choice of turntable and the correct connections.

Reply from Richer Sounds - Nottingham
Ordering & prompt delivery to store was good. Service at Nottingham store was excellent when I collected.
It was a bit wierd getting the delivery emails from DPD though, when they weren’t delivering to my home.

Reply from Richer Sounds - Nottingham
Tailored, personal service from knowledgeable and experienced staff. They take the time to understand your current set up and provide great advice on how to improve it

Reply from Richer Sounds - Nottingham
Fantastic advice and very friendly.
I got the system I was hoping for at the right price.
The chance to try it in their demonstration room was invaluable.
Definitely going back there again.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
The person I spoke to was really helpful, he explained stuff really well and demonstrated how to get the new item connected. He was really pleasant and patient!
My item also arrived really quickly.

Reply from Richer Sounds - Nottingham
Loved the free Sound Bar.
i looked at other suppliers and they never gave a free sound bar.
I love free gifts with expensive items.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Dealing with the Nottingham store was great. They had the clearance item, sold it to me for less than the advertised clearance price, and arranged free next day delivery. The reason I give only 4 stars is because the item, a Panasonic PMX 803, has a noticeable delay between turning it on and sound coming out.

Reply from Richer Sounds - Nottingham
I bought a new TV and soundbar. I called a couple of times with questions and the guys there were so helpful, especially Tony. Very happy with my purchase and would happily recommend Richer Sounds - in fact my son is going to buy a TV from them now!

Reply from Richer Sounds - Nottingham
Easy to follow website, no problem ordering click and collect was convenient for me and the price was good.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Nothing was too much trouble, a brilliant shopping experience. Thank you

Reply from Richer Sounds - Nottingham
Been using Richer Sounds for years. Always great customer service and prices.

Reply from Richer Sounds - Nottingham
Four years ago I purchased an Audiolab Omnia unit from the Nottingham shop.
So, having a good experience on that occasion, I telephoned the Nottingham shop for advice regarding quality headphones.
I arranged to make the 25 mile journey the following week to try in person.
The staff were very helpful as per usual, tried various headphones with different genres of music from my own phone, using the listening lounge within the shop.
I purchased the Sennheiser HDB630 as recommended on my initial phone call.
Excellent service and will use again.

Reply from Richer Sounds - Nottingham
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