The person who took my call was friendly and very helpful. It didn't take very long to place my order and I'm looking forward to taking delivery of my mini radio/CD player in mid July. I've dealt wi... See more
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Team member was brilliant and showed me some great options for future music system upgrades. Really passionate and knowledgeable and headphones I bought were at the best price by far compared to other... See more
Company replied
The staff at the Nottingham branch were great. The CD player I was interested in (Onkyo C30) had been removed from the company's website and the staff told me that new stock was not expected for anoth... See more
Company replied
Always gives good advice,great recommendations and good service. We use the Nottingham branch. Quick at answering phone calls and despite being very undecided on what suited my needs happy to help wit... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
- 0333 900 0035
5.0
Excellent
2K reviews
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Great service
Great service, advice was really good on which TV to suit the lighting and windows in my room. Everything arrived in time and delivery service guy was also great. Highly recommend.
June 17, 2026
Reply from Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
It was a pleasure to speak with Ben who…
It was a pleasure to speak with Ben who was very polite and extremely helpful. He sorted out my tv and surround sound system in quick time and spoke in layman's terms, with being a novice to this field.
June 15, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience
I had a lovely demo with Dave.
Bought a system, which is being delivered.
I have great peace of mind, that if I need to ask any questions, I am able to ring the shop.
Looking forward to receiving the system and enjoying the experience.
June 13, 2026
Reply from Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fantastic service, great staff & store
All the staff who i spoke to were very helpful and friendly. No pushy sales talk or up-selling which is always a plus. Listening room was excellent and ended up with a very nice set of HD 600's. Very happy with them and I will be back as i am wanting to upgrade my front speakers on my main system.
June 12, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience for my elderly relative!
Great experience for my elderly relative, thank you. TV was delivered promptly after I received good guidance from the team as to which model would be most suitable. Very helpful and would recommend to anyone. David
June 3, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Great Service
Great Service, Friendly, Helpful, Knowledgeable Staff,. Give Useful Advice, l Would Highly Recommend
June 9, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review!
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Amazing service and the best price
Really great service from Ben at the Nottingham branch after I changed my mind multiple times. 100% will be using Richer Sounds for any purchase in the future. Amazing service, and by far the best price I've seen for TV's.
Thanks Simon T
June 5, 2026
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Good staff, right product, great price
Received a quick response to email for a price beat quote. Staff helpful during follow-up calls, and order placement. Quick and efficient delivery.
Very pleased with new TV for excellent price.
June 8, 2026
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Buying a turntable
I went with two of my older children to buy their first turntable. We had a friendly welcome & good advice. We had a quote & we went away & chewed it over. After a drink at a cafe we went back & bought our preferred turntable & speakers with a built in amp. A very good experience. Thankyou.
June 6, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic customer service
Fantastic customer service. Very knowledgeable staff and happy to help.
Speedy delivery and excellent communication
June 6, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review!
I loved the personal service
I loved the personal service. Dave was excellent. The headphones I wanted to try out were looked out and ready. I had the use of a private cinema room and Dave talked me through the 2 products I was interested in.
I was really impressed by Dave’s knowledge about the headphones and if I was unable to set them up, I could have returned to the shop for further assistance. I also know I paid a very competitive price as I had done a bit of preparatory research.
Thank you and well done.
June 4, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review!
Very happy with my purchase
Very happy with my purchase.
The item I wanted was not in stock but Dave ordered it for me and messaged me the next day to collect.
June 4, 2026
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Brian was very helpful with our TV…
Brian was very helpful with our TV purchase, and while we were able to take the TV on the day, the free soundbar was out of stock so he arranged for free delivery a week later
November 11, 2025
Unprompted review
Reply from Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Very helpful staff and product arrived…
Very helpful staff and product arrived exactly when it was supposed to
April 17, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Very quick delivery
Very quick delivery, good guarantee terms and the pleasure of dealing with an ethically run business.
May 31, 2026
Reply from Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Prompt receipt
Prompt receipt, excellent goods & great price! Thanks. Highly recommended!!
May 31, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Always first class in customer service…
Always first class in customer service and knowledge to the best can.
May 27, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review!
Extremely helpful and very professional…
Extremely helpful and very professional as always.
May 21, 2026
Reply from Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
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