Great help from Rob at richer sounds , wanted a freely box he advised us on both it’s limitations and its positives. Saved us money on getting a aerial fitted, thanks rob and the team at richer sound... See more
Company replied
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See what reviewers are saying
The person who took my call was friendly and very helpful. It didn't take very long to place my order and I'm looking forward to taking delivery of my mini radio/CD player in mid July. I've dealt wi... See more
Company replied
Richer sounds demonstrate how a business should be run ,, service is outstanding , professional and knowledgable . All the staff are greatly experienced in the music industry . It was a pleasure to... See more
Team member was brilliant and showed me some great options for future music system upgrades. Really passionate and knowledgeable and headphones I bought were at the best price by far compared to other... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
- 0333 900 0035
5.0
Excellent
2K reviews
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Prompt receipt
Prompt receipt, excellent goods & great price! Thanks. Highly recommended!!
May 31, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Always first class in customer service…
Always first class in customer service and knowledge to the best can.
May 27, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review!
Extremely helpful and very professional…
Extremely helpful and very professional as always.
May 21, 2026
Reply from Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
New TV
Bought a new oled, no issues. Staff always helpful, received the TV next day. The TV works great. Big improvement/upgrade over my 5 Yr old oled. Very happy.
May 20, 2026
Reply from Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Great service
Great help from Ian choosing the best overall system for my price range and R/S put me in touch with a fantastic installation guy. Slight delay but was all completed over the Bank Holiday Monday. Sounds perfect.
May 15, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent t products and very friendly…
Excellent t products and very friendly staff who knew exactly which TV I needed
May 19, 2026
Reply from Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Usual excellent customer service from a…
Usual excellent customer service from a friendly team who know their products.
Helpful advice and speedy delivery. Thanks.
May 18, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
An excellent service
An excellent service, very knowledgeable and tv arrived the next day as promised
May 18, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Tony was great, knows his stuff
Tony was very knowledgeable and helpful. No pressure or sales BS. Spent time going through all the specifics pros and cons etc. Couldn’t fault the service at all. Delivery was on time with no issues.
May 16, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Replacement stylus
Very helpful, nothing was too much trouble. I was after a stylus for an old turntable. They took photographs and searched on line and found a replacement. Told me to return it if it was not right and to take my turntable in so they could check it out. Another store suggested it would be better to buy new turntable.
May 15, 2026
Reply from Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Efficient service (good phone line)
Efficient service (good phone line), good price and extended guarantee
May 15, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review!
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
An efficient company. My order arrived at the store early the…
My order arrived at the store early the next morning, so I was able to collect it early in the day.
May 13, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
A new TV for my bedroom
Rob helped me to select and set up the right TV for me and he was correct about the picture and sound really good thank you
May 11, 2026
Reply from Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Excellent service from the off
Excellent service from the off. The assistants took time to explain differences between models and the process from enquiry to completed sale was smooth.
May 11, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nottingham staff have served and…
Nottingham staff have served and assisted me positively, professionaly and competently for over 30 years. That's why I keep going back and signpost friends to them.
May 10, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
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