⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... See more
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⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... See more
Company replied
Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... See more
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I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... See more
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I’ve dealt with Richer Sounds for many years and they have always been helpful in sorting us out the best options for us. There always competitive and knowledgeable about the product and make you f... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
87-89 Exeter Street, PL4 0AH, Plymouth, United Kingdom
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The whole buying process was the usual high standard that i have experienced with Richer Sounds. My issue is that i cant get the item to work as i'd hoped. I am trying to source other bits of kit to allow the item to oparate.

Reply from Richer Sounds - Plymouth
Your customer service has always been great.
The staff are quite knowledgable and always helpful.
Ive been buying TV, stereos, speakers, sound bars, subs, etc from you for over 3 decades now and long may it continue.
Your pricing is always good and so is your delivary service.

Reply from Richer Sounds - Plymouth
Second LG tv from Richer Sounds, great knowlegeable service, pleasure from start to receipt

Reply from Richer Sounds - Plymouth
Brilliant and very helpful service. Very good communication via email.

Reply from Richer Sounds - Plymouth

Reply from Richer Sounds - Plymouth
Can't fault the advice and service!! Great product knowledge.

Reply from Richer Sounds - Plymouth
Yet again Richer Sounds raise the bar in retail standards. Exceptional customer service, value, advice, delivery.
Faultless in every respect.
Can't wait to need something they sell again - it's a joy to shop there, at the shop or online, I will never be persuaded to buy anything I can buy from them from one of the faceless retail giants
*SUPPORT YOUR LOCAL RICHER SOUNDS!*

Reply from Richer Sounds - Plymouth
I have always found the staff helpful, friendly and seriously experienced to deal with your purchase, they are non-pressurising allowing you to browse at your leisure to come to a purchase decision of your own accord. I always head to richer sounds if in need of anything because I love Richer Sounds because the price is often cheaper than elsewhere.

Reply from Richer Sounds - Plymouth

Reply from Richer Sounds - Plymouth
Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.

Reply from Richer Sounds - Plymouth
I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other devices. When I had questions, they were answered punctually and in a manner that I understood. I couldn’t be more pleased.

Reply from Richer Sounds - Plymouth
Purchased a turntable in the clearance sale. Got a good deal for a nice turntable. Turntable came within two days and was easy to set up and start playing my vinyl. Dealt with Josh who was quick to answer my queries and made the purchasing process very easy

Reply from Richer Sounds - Plymouth
Doing everything right. Very happy with attention, service and excellent fitting of tv the same day as purchased. Very happy customer.

Reply from Richer Sounds - Plymouth
They obviously knew about the product they were selling and were very helpful.

Reply from Richer Sounds - Plymouth
Was able to view three similar type TVs and discuss benefits of each before deciding on a purchase.

Reply from Richer Sounds - Plymouth
I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF

Reply from Richer Sounds - Plymouth
Excellent service. Jamie was very informative,polite and very helpful

Reply from Richer Sounds - Plymouth
Very good experience, left to browse and then great help when required.
Would definitely purchase again from this store.

Reply from Richer Sounds - Plymouth
Jamie from the Plymouth store was extremely helpful and managed to pair me with a fantastic record player. I greatly appreciate the help.

Reply from Richer Sounds - Plymouth
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