We had a fairly good idea of what we wanted when we visited Richer Sounds about an upgrade to our tv. It was great to actually visit the store and discuss our options with a knowledgeable person fo... See more
Company replied
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We had a fairly good idea of what we wanted when we visited Richer Sounds about an upgrade to our tv. It was great to actually visit the store and discuss our options with a knowledgeable person fo... See more
Company replied
It was very easy to order instore Preston. And I brought my tv that had a software problem and they mended it in shop also I wasn’t without tv they sent my new 65 inch lg the next day and it arrived... See more
Company replied
Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... See more
Company replied
A big thank you for all your patience & help. After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, United Kingdom
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Excellent service and prices. Good advice and product knowledge come as standard. I have been a faithful customer for years. No need to stray from the best.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
What can I say ??? Brilliant service as always. I have been buying TVs and audio items from richer sounds for a long time now and the reason I keep going back is the service is great. If you need any advice before you buy or after they are happy to help. I also recommend them to my own customers. This is the way I treat my customers and it works. I personally would like to thank Matt and the Preston shop. Nice talking and I will be back next time I need some other tech.

Reply from Richer Sounds - Preston
The men I spoke to really knew what they were talking about, and I was given a discount on just about everything I wanted.

Reply from Richer Sounds - Preston
A quick visit to the Preston shop resulted in the purchase of a Marantz streaming unit. It was a good purchase with great advice. A good experience .

Reply from Richer Sounds - Preston
Spending the time, to go through all the pro’s and cons when choosing a T.V.

Reply from Richer Sounds - Preston
Fantastic service and support. I purchase most items when I can from these.

Reply from Richer Sounds - Preston
The staff were were helpful and knowledgeable and assisted me get the right product for me.

Reply from Richer Sounds - Preston
Excellent personal service from Matthew. He took my needs (wearing hearing aids) into account to find the most suitable headphones for me, and also found me a bargain.

Reply from Richer Sounds - Preston
Family atmosphere customer service,
We changed our mind on the size, and swapping the TV was no problem at all

Reply from Richer Sounds - Preston
I had no idea if a widget existed that could do the thing I wanted to. Online search suggested possibly and that a local company (Richer Sounds Preston) might have the kit. Checked the website and emailed the store with my non-techy langauge request. They got straight back to me with helpful info. When I finally ordered the kit and went to the store, again very helpful assistance despite me not being a classic AV techy.

Reply from Richer Sounds - Preston
I was very impressed by the service at your excellent modern shop and the high quality of the equipment.
I am very pleased with my television and the help in loading my car by enthusiastic and professional staff.

Reply from Richer Sounds - Preston
Looking for a turntable and hoping for a demonstration of similar priced deck's.
The store had no audio demonstration area only home theater. I decided to chose something based on reviews seen. There was no stock in shop to buy, with the unit delivered next day. I could have used on line ordering of the item I bought and saved the time and expense of the trip to Preston as I learned nothing new there.

Reply from Richer Sounds - Preston
Delivery exactly as required and television first class

Reply from Richer Sounds - Preston
Competitive prices, 6year product guarantee on the products they supply.
My “go to” supplier of high quality products backed by professional and dedicated staff with strong Customer focus.
Excellent in all respects.

Reply from Richer Sounds - Preston
I have used Richrt sounds many times before and this was no different the service was brilliant and James give me the advice l was looking for really helpful and great staff

Reply from Richer Sounds - Preston
Great advice with excellent customer service 👍 super fast delivery too

Reply from Richer Sounds - Preston
Great service, explained all options for perfect viewing of the tvs in different lighting, purchased one tv , its been two weeks and I couldn't be happier with my tv choice. Put an order in for another tv, I would definitely recommend this company. Many thanks to the staff who answered all my questions. Great service all round.

Reply from Richer Sounds - Preston
I’ve always found the staff to be exceptional and Richer Sounds will always be my first choice for electrical entertainment products .

Reply from Richer Sounds - Preston
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