Richer Sounds - Preston Reviews 

Helpful staff in store which made our subsequent order via phone through the store really straightforward

The staff couldn’t have been more helpful. James gave us great advice on choosing the best sound system, set it up for us to experience and even drew us a wiring diagram to help us set it up at home. He even tested our old record player for us. Superb advice and customer service. Thank you!

After experiencing Richer Sounds sales expertise on our last purchase, when we needed a TV for my elderly mum, I knew there was nowhere else to go for the best sales service and advice than Richer Sounds Preston. Their knowledge, advice, before & after sales service and their genuine wish for a positive customer experience is refreshingly different from experiences in other larger mainstream stores. Pay Richer Sounds a visit….. you won’t be disappointed.

I visited the Preston shop and appreciated seeing actual TVs and the help offered by Matt. Speedy delivery when I ordered online.

Thanks

wide choice and price range. Found just what I was looking for. Delivery was fast. Would recommend A+

Attention to detail and ensuring they understand the Customer’s requirements.

We went into Richer Sounds, Preston, looking for advice on TV soundbars. Matt was fantastic, courteous & patient. We were looking primarily for tv soundbars experience but also some separate music experience. We knew nothing about soundbars. Matt explained the different options and demo’d them all. We were delighted to buy two Polk Signa 2 soundbars. These were dead easy to set up at home and give us fantastic sound at an unexpectedly affordable price point. We will definitely return for future picture or music tech and we would fully recommend Matt & the team at Richer Sounds, Preston, without reservation. Thanks Matt 👍.

I went into Richer sounds looking for a set of speakers for my hifi system. I was given excellent advice on what to buy and did so , and am now enjoying my new sound system thanks to the Richer Sounds team who gave me such expert advice. I will be back again in the future for my next project.

Fantastic service....extremely informative...Howie was just amazing ....patient....knowledgeable...and sorted exactly what we needed ....would recommend any time

It was completely effortless!
I went to Curry's for the same TV they told me I couldn't have a delivery on a Saturday! I had to pay delivery with 5 year Guarantee for £300
I got my money back and started my search on the internet! I can show you both receipts!
I found Richer sound, within 15 minutes I bought my TV £400 cheaper, The sales assistant in the Preston store was amazing on the phone, I also got a projector free of charge, delivery FOC the next day which was a Saturday when I wasn't working, 5 year guarantee FOC! I wont shop anywhere else again! Thanks so much

Knowlegeable and helpful staff. Explained all options offered advice and as I needed a new stand showed me different options includi g a stand that fixed to back of tv whoch would then rest on existing tv stand.

I sent an email to the Preston shop asking for their best price for a SAMSUNG TV and Recorder and player.
Howie answered my email with good prices so we went into the shop to ask advice on both.
We bought the tv and saved money on the recorder and player separately.
We have always bought from RICHER SOUNDS because they are the experts. GOOD KNOWLEDGE.

Very impressed by the service by all aspects of purchase of tv
The delivery was excellent was notified of time of delivery and Trev was very helpful answered a few questions I put to him
Top marks and am absolutely delighted with my two tv

Great service , excellent value for money , thankyou

Good experience with staff from the store on the phone. We took advantage of the 2 week return policy but liked the product so kept it anyway. After the purchase I noticed that another company were offering the same tv for £200 less than Richer Sounds so sent in a request for price match which was refunded the same day with an extra £20 on top. Great service all round.

Staff very helpful far beyond your competitors.

Having debated for several weeks on which tv to choose, i arrived at Preston Richer sounds to be met by Howie . I found him to be very knowledgeable , helpful & courteous , He helped me make the right decision for me.
I had to ring up & spoke to Howie about a set up problem i had, he talked me through it & couldn't have been more helpful 10 out of 10 .

The help is there when you need it. Instead of talking to a machine which a lot of companies have adopted.

Excellent service and prices. Good advice and product knowledge come as standard. I have been a faithful customer for years. No need to stray from the best.

Great service and really good price.