Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... See more
Company replied
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Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... See more
Company replied
My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towa... See more
Company replied
The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch. All went very smoothly. The TV was delivered on time. While it's only been viewed... See more
Company replied
A big thank you for all your patience & help. After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, United Kingdom
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Helpful member of staff giving good advice. Speedy, next day delivery of amplifier.

Reply from Richer Sounds - Preston
I have dealt with Richer Sounds for a few years now, The quality of service and Knowledge of their products is second to none. I am very confident that you won't get a better deal anywhere else.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
THE SERVICE WAS A1 AS USUAL. ORDERING WAS STRAIGHT FORWARD ON THE PHONE AND DELIVERY WAS ON TIME.

Reply from Richer Sounds - Preston
Always a great experience. Keen pricing on great products but on top of that super helpful and knowledgeable staff.

Reply from Richer Sounds - Preston
Good, honest advice whilst deciding which TV to buy, no pressure to buy additional products. Excellent warranty.

Reply from Richer Sounds - Preston
Matt from Richer Sounds in Preston was very knowledgeable and polite. He also gave me further discount on the product I ended up buying. I have purchased products from other retailers before and the level of service from Richer Sounds is better than the others

Reply from Richer Sounds - Preston
I spoke to someone at the Preston office, I think he was called Matt. I told him what I was after and we had a video call so he could see the space where the TV was going. After asking all the right questions, he recommended a product to me and it arrived the next day. He was polite, friendly, knowledgeable and helpful. I’m very happy with my new TV and will use Richer Sounds from now on, as they provide a 6 year guarantee.

Reply from Richer Sounds - Preston
Harrison and his colleague were extremely helpful with information about two models we were looking at, which helped us decide on which one to buy.

Reply from Richer Sounds - Preston
As per usual, the staff in Preston we're knowledgable and sold me what was the best tv for my needs.
I went to buy the LG G5 but left with the LG C5 as it was more suitable for what i needed and saved me over £800.

Reply from Richer Sounds - Preston
The assistant manager was very helpful, knew the products

Reply from Richer Sounds - Preston
Great service with expert knowledge.
I explained what I wanted, got some good recommendations from Matt in Preston. My choice was set up in the listening room and there was no pressure to decide quickly.

Reply from Richer Sounds - Preston
Excellent knowledgeable service. Tv arrived as promised. All good.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
These guys in Preston really go above & beyond with great knowledge & advice extremely helpful & nothing is to much to ask with the guys in the shop I’ll definitely be using them in the future & would highly recommend them to anyone

Reply from Richer Sounds - Preston
Expert advise in chosing the right TV
For my room.
Very helpful and fast delivery.

Reply from Richer Sounds - Preston
Over the years we have always purchased our TV's from you. Richer Sounds give excellent service with good after sales service.
Excellent delivery service too keeping us up to date with delivery time.

Reply from Richer Sounds - Preston
Attentive staff always looking to help you with getting the right equipment and at a good price.
My first place of call when it comes to buying AV equipment

Reply from Richer Sounds - Preston
Great service. The manager came out to give us advice on the surround sound system and provided different options to suit our budget. Also recommended an all in on one soundbar that was in the clearance for another room, and it is great too. Staff and service were excellent overall, and the cinema system was delivered on time. It's now set up and is working really well. A huge improvement on what was there before.

Reply from Richer Sounds - Preston
Helpful staff in store which made our subsequent order via phone through the store really straightforward

Reply from Richer Sounds - Preston
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