I have bought my last TVs and sound bases etc from Richer Sounds, for value for money, and the excellent service. It was my father's time to renew his TV, so drive straight to our nearest store. He w... See more
Company replied
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As always the team at Reigate branch were most helpful and friendly when I made my purchase which made my visit an enjoyable experience. The manager always has time to talk about product in general,... See more
Company replied
The Reigate team are brilliant. Always really helpful, friendly and keen to get you the best price and the best experience. Will always go back to them first any time I need some new tech. Thank you.
Company replied
Purchased a TV and Soundbar from them (again) recently. As always the service was top notch, great advice, no pressure environment, and an actual shop you can look at things in! Cannot recommend the... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
51 Bell Street, RH2 7AQ, Reigate, United Kingdom
- 0333 900 0081
4.9
Excellent
1K reviews
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Very knowledgable and help from Richard…
Very knowledgable and help from Richard at the Reigate store
March 12, 2026
Reply from Richer Sounds - Reigate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The people and the availability of what…
The people and the availability of what we wanted
March 12, 2026
Reply from Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Reigate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Audiolab 6000a mkll
Got a great deal on a Marantz amp but I did not do enough research on size did not fit in my cabinet 😔 so needed an amp with less depth richer sounds Reigate were fantastic and understanding and made the exchange. The Audiolab 6000a is just spectacular in every way and good price.
March 11, 2026
Reply from Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Cambridge evo one
I went into the Reigate store, your colleagues talked me through the options, then demonstrated the different products. It was really helpful. It's good to talk to people who are enthusiasts for the thing they're selling. I then bought it online from you as I ran out of time over the weekend to buy it in store.
March 9, 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Reigate store were brilliant
Reigate store were brilliant, super service, great knowledge and friendly staff. Ollie made the purchase easy. Also price brilliant, cheaper than other competitors by a far margin.
March 7, 2026
Reply from Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
Helpful and friendly Staff in store and…
Helpful and friendly Staff in store and on the phone
Everything went as smoothly as I could have hoped for
December 18, 2025
Reply from Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
Knowledgeable and helpful staff
Went for advice, got it, they recommended a good product (projector) and although they didn't have one in store it was delivered FOC to my home next day. Couldn't ask for more. Knowledgeable and helpful staff, very happy.
March 5, 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Knowledgable helpful staff
Knowledgable helpful staff, great products at a great price. I already knew what I wanted, LG OLED TV and SONOS soundbar, having visited in store. I did wait for the price to settle, then one phone call and my purchase was complete! Great service, thank you to the guys at Reigate! Recommend.
March 3, 2026
Reply from Richer Sounds - Reigate
Thank you for your wonderful feedback
Very helpful staff at reigate
March 3, 2026
Reply from Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
Doing everything right
Doing everything right, year on year.
Service, advice, price, delivery, all excellent -what more could I wont!
March 2, 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service
Excellent service, I had a few issues with the tv and they were more than happy to help resolve the issue and offer a refund / exchange despite it passing the usual 14 days of purchase. Always have used RS, always will
February 28, 2026
Reply from Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Reigate
Thank you for your 5 star review!
Nice to talk to someone who was very…
Nice to talk to someone who was very knowledgeable about tv’s
February 24, 2026
Reply from Richer Sounds - Reigate
Thank you for your wonderful feedback
Always great to call in and discuss…
Always great to call in and discuss products and get advice.
February 25, 2026
Reply from Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
The staff at Richer Sounds really know their stuff
The staff at Richer Sounds really know their stuff. We could see how the TV's might look in our living room, rather than in a large warehouse type set up, with very bright lighting - with prerecoded good stuff. We could watch tv vs tv in real time tv situations. Great & price matched too, with a great wrranty.
January 2, 2026
Reply from Richer Sounds - Reigate
Thanks for your feedback, great to read you were happy with our service.
Reigate branch took my order and they…
Reigate branch took my order and they were helpful.
The order arrived the following day as promised.
February 17, 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
The shop opened up a few mins early
The shop opened up a few mins early. The product I wanted ARCAM CD player was in stock and I collected it and left. Happy with product.
February 14, 2026
Reply from Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Very knowledgeable and experienced…
Very knowledgeable and experienced advisers . Again impressive and helpful . Thank you
February 15, 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Good advice on choosing the record system I wanted. Great help when I asked some questions on installation
February 14, 2026
Reply from Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
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