Richer Sounds - Reigate Reviews 1,484

Helpful customer service resulted in easy transaction.
Awaiting full installation this Friday.

Good independent advice from a knowledgeable employee

Another positive experience at Richer Sounds Reigate when looking for a replacement TV.

Have been using this shop for many years and have always received friendly, helpful and informed advice.

They stock a good range of products and offer a good price match policy along with a great extended warranty scheme.

Good accurate advice given with the usual great service.

Informative, honest and professional. Add a price match and it was a faultless experience!

Great service as always.

Excellent recommendations, demonstration, service and attention from Ian the Manager and Oli who demonstrated and sold me the Cambridge Audio Evo One. Very pleased with my purchase

The sales person, Oliver, was knowledgeable and very helpful in assisting us in our choices.
The installers were absolutely the best. Easy set-up and comprehensive instructions as to the operation of the new items.
Thanks all round. We care more than satisfied

Kirit- Crawley
I purchased a TV over the phone and was served by John, who was extremely helpful, polite, and professional. He put the customer first throughout, clearly explained everything, and even arranged a swap when a product was sent in error. Richer Sounds is doing an excellent job of focusing on customers, being responsive and solution‑oriented, and handling purchases smoothly while resolving issues quickly and fairly. This consistency builds trust and makes me confident in recommending Richer Sounds to others.

Decided to buy a new turntable and resurrect my vinyl collection. Went into the Reigate store and met Oli. Top service from a really nice and knowledgeable guy. He listened to what I actually wanted and needed and spent time offering me several options. No hard sell, just a genuine desire to make sure I got the right product. Cannot rate Oli and the store highly enough.

I wanted an item fairly quickly but the local Richer Sounds did not have it in store so I emailed all the branches that I could drive to and I'm pleased to say every one responded quickly. All the shops offered home delivery but this could have been up to five days. So I recontacted to my branch who said they could get it in store in two or three days whilst processing the order by phone they reailsed they could get it to quicker by delivering it direct and I received the item the next day. Excellent service.

Great service, knowledgeable staff and wonderful price. Thank you Richer Sounds, Reigate

excellent staff always helpful and sell top notch goods.

Staff couldn't be more helpful, no pressure to buy anything, unlike other electrical retailers. A pleasure to shop and spend money in.

Excellent deals (Keen pricing), feeling valued as a customer (VIP Scheme), knowledgeable & helpful staff (Reigate) and continued support (6 year product guarantees).

Super experience from richer sounds in Reigate. The team were very helpful and I'm very pleased with the new TV, delivery and price paid. 10/10

An easy company to deal with. Knowledgeable staff, Good pricing. A seven minute phone call, 5 mins instore to collect. Done and dusted.

Hi, well what can I say. Had a problem christmas is coming and the staff went over and above to resolve immediately.

Can't thank them enough.

Easy to collect and helpful staff member John