Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... See more
Company replied
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Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... See more
Company replied
I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... See more
Company replied
Great product knowledge and advice in store. Prices as good as found on line. Simple process to manage the delivery (although they did ring to advise they were delivering before the assigned slot).... See more
Company replied
Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
51 Bell Street, RH2 7AQ, Reigate, United Kingdom
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The sales person, Oliver, was knowledgeable and very helpful in assisting us in our choices.
The installers were absolutely the best. Easy set-up and comprehensive instructions as to the operation of the new items.
Thanks all round. We care more than satisfied
Kirit- Crawley
I purchased a TV over the phone and was served by John, who was extremely helpful, polite, and professional. He put the customer first throughout, clearly explained everything, and even arranged a swap when a product was sent in error. Richer Sounds is doing an excellent job of focusing on customers, being responsive and solution‑oriented, and handling purchases smoothly while resolving issues quickly and fairly. This consistency builds trust and makes me confident in recommending Richer Sounds to others.
Decided to buy a new turntable and resurrect my vinyl collection. Went into the Reigate store and met Oli. Top service from a really nice and knowledgeable guy. He listened to what I actually wanted and needed and spent time offering me several options. No hard sell, just a genuine desire to make sure I got the right product. Cannot rate Oli and the store highly enough.
I wanted an item fairly quickly but the local Richer Sounds did not have it in store so I emailed all the branches that I could drive to and I'm pleased to say every one responded quickly. All the shops offered home delivery but this could have been up to five days. So I recontacted to my branch who said they could get it in store in two or three days whilst processing the order by phone they reailsed they could get it to quicker by delivering it direct and I received the item the next day. Excellent service.

Reply from Richer Sounds - Reigate
Great service, knowledgeable staff and wonderful price. Thank you Richer Sounds, Reigate
excellent staff always helpful and sell top notch goods.

Reply from Richer Sounds - Reigate
Staff couldn't be more helpful, no pressure to buy anything, unlike other electrical retailers. A pleasure to shop and spend money in.

Reply from Richer Sounds - Reigate
Excellent deals (Keen pricing), feeling valued as a customer (VIP Scheme), knowledgeable & helpful staff (Reigate) and continued support (6 year product guarantees).

Reply from Richer Sounds - Reigate
Super experience from richer sounds in Reigate. The team were very helpful and I'm very pleased with the new TV, delivery and price paid. 10/10
An easy company to deal with. Knowledgeable staff, Good pricing. A seven minute phone call, 5 mins instore to collect. Done and dusted.
Hi, well what can I say. Had a problem christmas is coming and the staff went over and above to resolve immediately.
Can't thank them enough.

Reply from Richer Sounds - Reigate
I was looking to upgrade my hi-Fi system and not fully understanding the advancements of systems these days I thought I would go with Richer Sounds they seem to know everything about these systems and have been for quite a number of years.
And I was not disappointed.
I was greeted by Richard of the Reigate branch for an in store demonstration of the products I had chosen but he also added a similar product. After some advice and guidance from Richard he left me to enjoy and get familiar with the products I had chosen. The turntable was a lot simpler and more stylish than my original idea and the all in one mini hi Fi system is very impressive.
I’m glad I booked the demonstration because it really helped me choose the right products for my needs.
This is one idea that Richer Sounds has ( I think ), above anyone else.
So thank you Richard for the guidance and expert advice and thank you Richer Sounds for providing some top quality products so I can enjoy my music more.
Well done.

Reply from Richer Sounds - Reigate

Reply from Richer Sounds - Reigate
Richard at the Reigate branch was extremely helpful. His patience and understanding of our choices were second to non. Would highly recommend Richer Sounds ☺️

Reply from Richer Sounds - Reigate
Really helpful and knowledgeable staff. There is never any pressure to buy more expensive equipment than required.
Great service by Michael on the phone, and by Oli in the Reigate store. Very helpful and friendly, and good, competitive prices.
I would recommend Richer Sounds in Reigate.
Good advice and installation within a week I can't thank Richard and Darren of Richer Sounds Reigate enough, and will not hesitate to recommend them for their service.
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