Richer Sounds - Romford Reviews 

I initially phoned Richer Sounds Romford to buy the Sony Bravia 7 and the call was friendly but still informative.
A few days later I picked up the telly and was in and out within 10 minutes! No faff.
I was pleasantly surprised that I got a follow up call from Graham a week later seeing how I'm getting on with the Sony i.e. was I having any problems with any settings etc. I said I couldn't be happier with the Bravia. We had a chat about the Bravia and other TVs for future reference... I for one will buy my next tv from Richer Sounds Romford... Can I also say that the follow up phone call to me came across as natural and not scripted. Long may that continue.

Very friendly helpful advice from the assistants in the store. Will go back again.

I visited Richer Sounds in Romford to get advice about how best to update my existing AV set up which was very old. Richard provided good advice matching my needs and budget with the various units available. After considering the options for a few days, I rang the store again and discussed the benefits of a slightly better Network AV Amplifier which I bought. Richard said be sure to call them if I had any issues or questions when setting it up. It was delivered the next day. I am very pleased with both the Amp and the great service provided.

Purchased a 32 inch eko TV very impressed with TV for price ..service was straight forward click and collect delivered to store
⭐⭐⭐⭐⭐

great shop good honest staff fab deals deliver quickly & on time .
thanks Joel

Excellent customer service and great advice with unbeatable prices makes Richer Sounds the best !

Good advice, nice people in the Romford showroom and good prices!

Thank you

I would like to thank Richard for his help also being polite and helpful with my purchase

Very helpful and knowledgeable staff.

Efficient, knowledgeable, with good recommendations given my budget and communication.
The Onkyo receiver arrived a day early but without power lead or manual. Can’t blame Richer Sound so still 5* experience overall.

Happy with the product quality (Bowers and Wilkins Px8 headphones), but was not at all happy when I discovered the same product was available from a different store for £150 less. £349 at Peter Tyson compared to £500 at Richer Sounds. UPDATE - After contacting Richer Sounds, they have now kindly agreed to refund me £101 to match the lowest current market price. Very happy!

Really helpful call with the Romford store manager, sorted my first time discount. Discussed options then get it all arranged.

Brilliant

Excellent service received - from having to replace the new TV purchased to delivery of the replacement.

There were problems with the first delivery but Richer Sounds put the matter right straight away and I am now completely satisfied with my replacement.

I went to buy a TV, but I had previously bought a TV for my wife's daughter at a different address, but told the assistant that I couldn't remember or find the guarantee details. He immediately printed out the receipt from that transaction. Very helpful!

Always helpful and informative
No problems

Helpful and knowledgeable staff willing to go the extra mile

The item purchased was competively priced and every representiitive I spoke to in thevputchase process was helpful and professional.
The delivery was also seamless and efficient

Great shop, great advice, good service