Richer Sounds - Sheffield Reviews 

1,914
TrustScore 5 out of 5

4.9

130 Whitham Road, S10 2SR Sheffield, GB


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Rated 5 out of 5 stars

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed... See more

Company replied

Rated 5 out of 5 stars

We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... See more

Company replied

Rated 5 out of 5 stars

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... See more

Company replied

Rated 5 out of 5 stars

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a tempora... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 130 Whitham Road, S10 2SR, Sheffield, United Kingdom

  • 0333 900 0034

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,914)

24,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding

Richer Sounds a Company who we haven’t used before . So helpful , knowledgeable. We cannot recommend them highly enough . Quality products with outstanding support .

January 25, 2026
Rated 5 out of 5 stars

Plucking up courage

I've been trying to pluck up the courage to purchase a replacement for my cassette player broken over 50 years ago. I've asked around and people couldn't believe I still had cassettes, many which had been recorded by a good friend. I needn't have worried. I was treated with respect and even interest. My visit to the shop was absolutely first class. I'm so happy with the performance of the player. Thank you Richer Sounds. Highly recommended.

January 24, 2026
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Reply from Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

We have just purchased a tv

We have just purchased a tv , knowing we could rely on the company having bought several things from them in past years . As always , excellent , helpful knowledgeable service , a very good product and price.

January 22, 2026
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Reply from Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Helpful staff, great selection

Helpful staff and a great selection of products. The item I initially ordered online turned out to be unsuitable, but I was able to exchange it with no fuss, and even ended up with a small discount on the replacement.

January 22, 2026
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Reply from Richer Sounds - Sheffield

Thank you for your wonderful feedback

Rated 5 out of 5 stars

All staff was very helpful & curteus

All staff was very helpful & courteous
& tv is very good
Thank you
& I hope your delivery drivers got back home safe

January 21, 2026
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Reply from Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

First Class

First class service from the initial point of contact to receipt of the product as described and by the store in Sheffield. Although I live in Norfolk the motivation for the purchase of a set of speakers in the clearance sale was too good to miss. Described as ex demo the product was as new and the member of staff could not have been more helpful. Will definitely be using Richer Sounds services again. Thank you

January 19, 2026
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Reply from Richer Sounds - Sheffield

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great tv

Very helpful staff always ready to help with any questions very happy with the tv we purchased

January 19, 2026
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Reply from Richer Sounds - Sheffield

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Efficient and easy online transaction…

Efficient and easy online transaction at a good price. Helpful staff on collection of speakers and amp.

January 17, 2026
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Reply from Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Jumping picture

I got a Samsung tv 48in where the picture moved around 5mm every few mins. Richer sounds changed the tv. it was replaced with another tv of the same make and model, this one also moved around and was unwatchable after paying £900. After giving Geoff at the shop video playback of the event I was offered another tv .this time an LK up to now tv looks ok. cheers,

January 16, 2026
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Reply from Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

good value value very helpful

good value value very helpful and , even though the 6yr warranty is getting less and less available, its good to have the piece of mind

January 15, 2026
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Reply from Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Top Service.

I have just purchased a Samsung tv from Richer Sounds. What a great and professional service I was given. They answered all my questions and gave a six year guarantee with the purchase. Thanks Geoff and the team. I will call again. Trev Wright.

January 12, 2026
Rated 5 out of 5 stars

Great service from Richer Sounds...

I have used Richer Sounds a few times. I bought my 1st multi-region DVD player (Eclipse) from Sheffield 30 years or so ago and it still works fine.

My new TV (Hisense 75" Internet Order) is great so far. Only had it a week, although I've hooked it up to my soundbar because the sound didn't have enough bass for me.

The price was great to start with, but they had a 50 quid off code too which made the price even better.

Also included a 6 year warranty and free delivery made it a no brainer.

Karol and Zak the delivery guys were brilliant, brought the rather BIG box into the house and placed it were I asked them. Now, thats service.

January 15, 2026
Rated 5 out of 5 stars

Sheffield branch

I had a great experience buying a TV from the Sheffield branch. The store manager, Ollie, was extremely helpful and professional throughout the process. He took the time to make sure I chose the right TV and made the whole experience smooth and stress-free. Excellent customer service, I highly recommend this store.

January 15, 2026

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