I purchased a pair of Fyne audio shelf speakers just a few days ago. When I rang the store Ollie answered the phone and gave me all the information about the speakers that I needed to know. There is n... See more
Company replied
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I purchased a pair of Fyne audio shelf speakers just a few days ago. When I rang the store Ollie answered the phone and gave me all the information about the speakers that I needed to know. There is n... See more
Company replied
Great service from Conor at the Sheffield store, no pressure sales or up selling just easy to understand advice on TVs. Very happy with our new TV, which was had free delivery a few days after purcha... See more
Company replied
The whole experience was great. The staff in the store are knowledgeable, offered good advice and knew of any offers available. The delivery guys were fantastic. Again offered expert advice on sett... See more
Company replied
I had been considering a fully automatic turntable to replace my 30-year old Pro-ject6 as I now have a bad nervous condition and can't use the cue-arm. Spoke to Connor at Sheffield and he suggested th... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
130 Whitham Road, S10 2SR, Sheffield, United Kingdom
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RS where easy to deal with , I placed an order in store for a sony bravia 7ii 50 inch I got a great deal and it was delivered exactly on time very happy.

Reply from Richer Sounds - Sheffield
I purchased a pair of Fyne audio shelf speakers just a few days ago. When I rang the store Ollie answered the phone and gave me all the information about the speakers that I needed to know. There is nothing they don't know at Richer sounds Sheffield. Needless to say I am very satisfied with my purchase. I have been a customer for quite some time and will continue being one.

Reply from Richer Sounds - Sheffield
Good choice of tv's and friendly efficient service

Reply from Richer Sounds - Sheffield
The way the staff (Geoff) went out of their way to solve problems and then solve them. Nothing was too much trouble. We are lucky to have the store in Sheffield and close to where I live. Well done and keep it up.

Reply from Richer Sounds - Sheffield
Great service from Conor at the Sheffield store, no pressure sales or up selling just easy to understand advice on TVs. Very happy with our new TV, which was had free delivery a few days after purchase.

Reply from Richer Sounds - Sheffield
Conor at the Sheffield branch was friendly, engaging and helpful! He gave me a balanced opinion, and I came away with a nice pair of headphones. A very positive experience.

Reply from Richer Sounds - Sheffield
As usual for Richersounds, great price and support around my many questions.
They are my go-to for things like TV's, HiFi and so on.
Lovely staff, willing to help.

Reply from Richer Sounds - Sheffield
Really pleased with my experience at Richer Sounds Sheffield. We were looking for potentially a new soundbar plus surround round advice and received excellent advice and service from Alex, who was friendly, knowledgeable and really helpful throughout

Reply from Richer Sounds - Sheffield
The whole experience was great. The staff in the store are knowledgeable, offered good advice and knew of any offers available. The delivery guys were fantastic. Again offered expert advice on setting up the equipment. Everyone was polite and friendly too.

Reply from Richer Sounds - Sheffield
I had been considering a fully automatic turntable to replace my 30-year old Pro-ject6 as I now have a bad nervous condition and can't use the cue-arm. Spoke to Connor at Sheffield and he suggested the Dual CS529. I had a look and to be fare thought it was expensive, but, Connor said he could help me out a bit and did me a good deal. I thought about it for a couple of days and then rang him and ordered said turntable. It arrived two days later, which was pretty good. The turntable is amazing and I really have to thank Connor for the excellent advice.

Reply from Richer Sounds - Sheffield
Great customer service always, helping to decide the best product to meet my needs. Fast ordering and delivery too. Couldn't fault it!

Reply from Richer Sounds - Sheffield
First TVs was faulty Richer sounds replaced it and advised another model. Very happy with my new TVs.

Reply from Richer Sounds - Sheffield
David was very helpful and informed, as I have come to always expect in Sheffield.

Reply from Richer Sounds - Sheffield
This was my first time buying from Richer Sounds and it definitely won’t be my last! The website is great with loads of different choices for TV’s etc. which include, for the most part, fantastic warranties for peace of mind. The delivery was my day of choice (Saturday) and it turned up with the box in perfect condition. The delivery guys made sure the box wasn’t damaged and that I was happy with the way it had been sent. I got a call straight after asking if everything was to my satisfaction. Absolutely the best place I’ve bought a TV from. 10/10

Reply from Richer Sounds - Sheffield
I used the Sheffield branch and I was delighted with the service. I called three times to make sure I was up to speed with what was best and all the team were great taking time to answer all my questions. Excellent advice on the turntable and speakers for my daughters birthday gift. The speakers were in stock and the turntable had to come from another branch, both delivered without any issues. I cannot fault the customer service and speed of delivery.
Thank you again.

Reply from Richer Sounds - Sheffield
Friendly and helpful staff at Sheffield branch. Informative too

Reply from Richer Sounds - Sheffield
Payment transfer did not work on the Monday - I had to do it twice.Phoned on delivery day (Thursday ) to be told payment had not gone through.Did it over the phone , which worked and received order on Monday afternoon

Reply from Richer Sounds - Sheffield
Very helpful and knowledgeable staff, would definitely recommend

Reply from Richer Sounds - Sheffield
Found the same product on Amazon for a better price but Richer Sounds matched it and beat it by £5. It was all done very quickly and the radio arrived the next morning. Really happy with the service and the product. Thanks!

Reply from Richer Sounds - Sheffield
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