In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... See more
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Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... See more
Company replied
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
Company replied
Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
130 Whitham Road, S10 2SR, Sheffield, United Kingdom
- 0333 900 0034
4.9
Excellent
2K reviews
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Very knowledgeable staff
Very knowledgeable staff. No pressure to buy just good advice. Extremely happy with the service. Will go back again.
October 10, 2026
Reply from Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Recommended
In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to my requirements. I recommend Richer Sounds to friends and family.
October 9, 2026
Reply from Richer Sounds - Sheffield
Thank you for your wonderful feedback
Superb service and amazing speakers
Superb service and amazing speakers. Richer Sounds never disappoints when it comes to quality and customer care. Five stars all the way.
October 9, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent response when a small problem…
Excellent response when a small problem occurred, great customer service
October 9, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
really helpful advice
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
October 1, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
Willing to meet your audio needs
Willing to meet your audio needs , with polite professional manner . Would use again ,Thankyou guys for a great service over the years .
Keep up the good work
5 star ⭐
October 16, 2025
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I will definitely use richer sounds…
I will definitely use richer sounds again my Samsung oled tv were expensive but I got it cheaper than all the rest of the other retailer's & come we 6 years guarantee what bonus I ordered it on a Monday got it delivered on Saturday so well happy plus the oled tv is brilliant it’s got an anti glare on the screen & I’ve got big bay window & the sun is always on front of my house & now I got see my blinds in my television screen
October 6, 2026
Reply from Richer Sounds - Sheffield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Delivery
Issue with delivery as van broke down but sorted delivery of tv for the following morning.Great service.
October 4, 2026
Reply from Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent advice from Geoff at the…
Excellent advice from Geoff at the Sheffield store , delivery spot on and customer services great too on the phone when ordering another item
October 3, 2026
Reply from Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Pleasant knowledgeable sales people
Pleasant knowledgeable sales people. Product arrived when I was told it would. Only difficulty I had was fixing the feet on the television which was very fiddly.
October 2, 2026
Reply from Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Very knowledgeable & honest team
Very knowledgeable & honest team
I was in 2 minds on which TV to purchase and the guy explained the features of both tvs & what was value for money has the TV was to replace 1 in our bedroom
October 1, 2026
Reply from Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
Competitive prices
Competitive prices, quality products and friendly knowledgeable staff.
I've been a customer for quite a long time
September 30, 2026
Reply from Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Great people to deal with
Great people to deal with
And know what they are talking about.
Deal with them again no problem
September 25, 2026
Reply from Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richersounds great TV/ HiFi outlet
Richersounds is my goto for HiFi & TV as they are professional & pleasant plus very accommodating/ understanding. Add in the VIP experience with a 6 years warranty on many goods, then what’s not to like!!
July 6, 2026
Reply from Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Item was ready for collection 2 days…
Item was ready for collection 2 days after ordering with good communication throughout.
September 25, 2026
Reply from Richer Sounds - Sheffield
Thank you for your wonderful feedback
Great service and Sonos product
Ordered Sonos Beam and fetched from the shop, after installing realised I needed the mini sub to go with it. Spoke to Ollie, he got me the mini sub delivered to my home the morning after and gave me the bundle price. Fantastic service, and very pleased with the Sonos product too.
September 25, 2026
Reply from Richer Sounds - Sheffield
Thank you for your wonderful feedback
Friendly and helpful staff
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delivery was scheduled for the following day and arrived by 9:30am!
Thank you. We'll see you again for our next purchase.
September 24, 2026
Reply from Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
Outstanding level of customer service…
Outstanding level of customer service received from the staff at the Sheffield Branch
September 22, 2026
Reply from Richer Sounds - Sheffield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great staff and great service as…
Great staff and great service as always. Always a pleasure to deal with guys in the Sheffield Branch.
September 22, 2026
Reply from Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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