Took our son to introduce him to the beginners world of a decent amp and turntable for his 21st birthday. Alex was extremely knowledgeable and helpful. He set a couple of systems up in the experience... See more
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I've bought two TVs in the last few months from this top quality shop (Sheffield Branch ) Both LG , one Oled C5 one Qned. Two different members of staff, both very knowledgeable which on TVs I am not... See more
Conor was very helpful in explaining the benefits of the Bluetooth headphones. As usual, Richer Sounds shows why buying from a retail shop with real people is always better than on-line shopping for t... See more
Company replied
No problems at all in purchasing my TV online from Richer Sounds. The adverts showed members of Sheffield staff who would be willing to assist me if problems arise. On receipt of my LG tv,... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
130 Whitham Road, S10 2SR, Sheffield, United Kingdom
- 0333 900 0034
4.9
Excellent
2K reviews
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Friendly helpful advice from staff and…
Friendly helpful advice from staff and after sales support
June 25, 2026
Reply from Richer Sounds - Sheffield
Thank you for the lovely feedback, and kind comments on the store colleagues for the pre and post purchase support! We look forward to seeing you again next time, and thanks for supporting local business.
The Customer Experience team
I never shop anywhere else for TV, Hi-Fi.
I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you have a problem they'll quickly sort it. 10/10.
June 29, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
Purchase and installation of new TV
We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was superb, setting up all of the apps and giving us great tips on how to get the best from our new TV.
June 22, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review!
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review!
Excellent experience buying my first…
Excellent experience buying my first turntable and speakers in teeny year.
Friendly and highly knowledgeable staff.
Would highly recommend dealing with Richer Sound
June 27, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Yet again,faultless service from the…
Yet again,faultless service from the Sheffield branch.Spoke to Olli on the Thursday,he sent me a purchase link to order,and the item was delivered the following morning.Thanks!
June 25, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent all round service
June 25, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
friendly and drama free
The price of my item was reduced a few days after I bought it. The friendly staff refunded the balance with zero drama.
June 23, 2026
Reply from Richer Sounds - Sheffield
Thanks for the positive feedback about the store team's no fuss handling of the price drop, which is exactly what was needed. We do hope all is well with the new purchase.
The Customer Experience team
Quick and easy pickup in store
Purchased online, picked up in store. Richer Sounds made it quick and easy.
June 22, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
engaging staff at Sheffield....and…
engaging staff at Sheffield....and complete honesty on some negative information on a product I purchased
June 19, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Good service.
Ready for collection from the local store the day after I placed the order. No problems.
June 18, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience which is no surprise to me.…
Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.
June 17, 2026
Reply from Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Returning Customer
Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!
June 18, 2026
Reply from Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent, faultless experience
I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.
June 18, 2026
Reply from Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
The gentleman who answered the phone…
The gentleman who answered the phone was friendly and very helpful.
June 15, 2026
Reply from Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Great to deal with as always
June 15, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service from Alex at Sheffield…
Great service from Alex at Sheffield branch. Answered my questions and sorted next day delivery of Ruark R1S.
June 15, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review!
ME AND OUR DAUGHTER HAVE BOUGHT…
ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.
June 13, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Helpful information
Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend
June 12, 2026
Reply from Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
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