Richer Sounds - Sheffield Reviews 

1,913
TrustScore 5 out of 5

4.9

130 Whitham Road, S10 2SR Sheffield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed... See more

Company replied

Rated 5 out of 5 stars

We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... See more

Company replied

Rated 5 out of 5 stars

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... See more

Company replied

Rated 5 out of 5 stars

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a tempora... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 130 Whitham Road, S10 2SR, Sheffield, United Kingdom

  • 0333 900 0034

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,913)

24,266 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company to do business with and…

Good company to do business with and I’ve used them many times and will be my first port of call.

February 3, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Ordered by phone

Ordered by phone, very helpful, polite, and efficient, Sorted out any questions i had and took my order for next day delivery. Item delivered next day on time and efficient service. Item was the best value of its kind available at the lowest price i could find, i will definatelly be using for future purchases.

February 2, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Unbiased advice

Unbiased advice. Prompt delivery. Good customer service. No pressure selling. Overall very good experience.
Thank you guys

January 31, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Lg tv purchase

£200 cheaper than curry’s and a free sound bar worth £700 hope this is my last tv purchase but if it isn’t I will be back

January 31, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thank you for your 5 star review!

Rated 5 out of 5 stars

As always excellent service

As always excellent service, wonderful customer care and great product knowledge from the team in Sheffield. Thanks for making my purchase happen so easy.

January 30, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

As always, perfect

As always, the service was perfect. Thanks Oli!

January 30, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Friendly,Knowledgeable and Efficient.

Served by Olli in a very friendly manner.
He had good knowledge of the products we were buying. Delivery was arranged at a time to suit us, again very efficiently.

January 30, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Very helpful

Very helpful, speakers sound lovely.

January 30, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thank you for your 5 star review!

Rated 5 out of 5 stars

Excellent support and advice in store

Excellent support and advice in store, followed by an exceptionally quick delivery after placing an online order.

January 29, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Great Customer service from Geoff

Geoff was really accommodating with myself and my odd-ball 70's speaker I brought into the store to fix up with a mini hi-Fi system.

January 29, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Professional and friendly

Professional, knowledgeable and friendly excellent service that I would recommend to anyone.

January 29, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Spoke to David ref new TV

Spoke to David ref new TV, very helpful & also helped by taking TV to car, have always bought from Richer Sounds since moving to this area 15 yrs ago, never had any problems, great staff.
Many thanks
R Grubb

January 28, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Just called in for a stylus.

Always ready to give knowledgeable advice on hifi and TVs. Without pushing sales . That's why I shop there .

January 28, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thank you for your 5 star review!

Rated 5 out of 5 stars

Friendly and knowledgeable.

Friendly and knowledgeable.

Item arrived a few days later. Very happy with the service I received

January 28, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Product knowledge by sales advisor- his…

Product knowledge by sales advisor- his patience and understanding of our needs. We bought the TV - our second from the same store within 6 weeks - one TV for a bedroom, the other for the living room. Delighted with the service and price for both

January 26, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Personal helpful service

Personal helpful service, at a competitive price. It's so much easier to buy from Richer Sound than online retailers.

January 26, 2026
Richer Sounds - Sheffield logo

Reply from Richer Sounds - Sheffield

Thank you for your wonderful feedback

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look