Richer Sounds - Solihul Reviews 1,647

Helpful team, demonstrated speaker performance well. Fast home delivery. Would buy again

Richer Sounds are my default place to go for advice on anything 'hi-fi related'. I needed a new A/V amp as my existing one was faulty. Selecting a replacement was a challenge but when I outlined my existing setup to Karl, he explained the different options and the pros/cons of each which helped me select the perfect replacement. I'm very pleased with it - a Denon AVR-X2800H. Thank you.

Spoke to the tech over the phone about the TV I was interested in really good explanation on my issues, on the strength decided to order online, order went through at 3.45 pm Thursday afternoon delivered 07.45 am Friday morning. TV was better than expected plus a 7 year warranty to boot couldn't be happier

The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.

Great advice from Karl in the Solihull branch. Identified what cables I needed from my email request. Purchased them via the phone for delivery. Very reasonably priced and arrived on time. Highly recommended.

Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future

Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.

Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..

My wife and I were at a loss as our stand alone Sony Hi-if system had a technical problem which made it irreparable. Fortunately we also have a Technics system and visited Richer Sounds to see if a CD player could be incorporated. If this was possible I had a good idea which model would suffice. Marcus was most helpful confirming that this TAGA player would be ideal and helped us with guidance on setting it up so purchased one. It was to be delivered online and we were given a timescale of 3 days using free delivery. We were so pleased that it arrived next day and was easy to set up. The quality of sound is brilliant and we are using it a great deal more than the old system.
We have no hesitation in recommending Richer Sounds due to their personalised, helpful and knowledgable service we received.

The guys in the Solihull store are true experts. They were patient, knowledgeable and provided great honest advice on the best soundboard for my budget.

I have bought multiple TVs from Richer sounds the shop service is always excellent the guys are very knowledgable and helpful. This is my automatic go to for all things sound and vision

I purchased my Denon amplifier from Richer Sounds Solihull five years ago, and the staff were exceptionally knowledgeable and friendly.
Recently, I acquired my new television from the same shop, where I encountered familiar faces and received the same level of professionalism and guidance. I would encourage everyone to support specialized AV shops like this one in Solihull, as they offer greater expertise, assistance, and competitive pricing compared to larger electrical retailers.
Moreover, considering the complimentary six-year warranty they provide, it is undoubtedly the wiser choice, deserving a perfect score of 10 out of 10.

customer service very helpfull excellent value money

Earphones sound amazing. Thank you.

I have been looking for a turn table to play vynl that I have had and not played for many years on for a while I found one online and the best price was on richer sounds fantastic price!!
I collected from store ( as I work week days) I chose the Solihull store as the Birmingham store is no longer there (🥲)
I was kept updated on the delivery and I arranged to pick it up on the Saturday the staff we very nice and assured me I could set it up on my own but could call if I had any problems
I have set it up myself and cleaned all my vynl and started playing them reliving my youth 😂
Fantastic set up great service definitely use this company again

Knowledge and commitment to service, second to none, Stuart was a great help to me.

Great experience with richer sounds as always. Good demo of the kit I was looking for and another happy purchase.

I had a voucher as a present and wanted to spend it. i found the only way to do it was to call them. When I did it was easy, but I spent time unnecessarily messing around on the website.

Always a great deal and easy process with Richer Sounds, you'd struggle to beat them.

Great product knowledge, demo available in store. Good product,good price and fast delivery.