Richer Sounds - Southampton Reviews 

Jim was brilliant !
Fired a bunch of questions at him regarding Sony TV + soundbar/sub/rears audio package. Very responsive & knowledgeable including recommending suitable wall mounts. Very competitive price and super quick delivery - came the next day :)

65" Bravia 9 TV + Theatre Bar 9 : picture & audio are both top notch. Haven't set up the rears or sub yet , but with just the TV & soundbar , it's impressive :D

It's in a south facing room with windows opposite the TV & the Bravia 9 is more than bright enough to look good. Admittedly , it's not the summer yet ..but there has been a couple of sunny days ;) - and in low light it's awesome.
Thank-you Jim & Richer Sounds ( Southampton )

I cannot speak too highly of the staff at Southampton Branch,my initial contact with Tom and then followed up with Jim. who both had a wealth of knowledge and guidance.with their help I was able to get exactly what I wanted and at a very reasonable price.

I had a new cartridge fitted on my turntable
Excellent service, friendly and very helpful

After having had to return a non working AVR, purchased through my Amazon account, I decided to go for a soundbar directly with Richer Sounds. I am still waiting delivery. It would have been cheaper for me to have purchased directly from the manufacturer where next day delivery was guaranteed and FREE.
I will say that the customer service I received on my first two calls to Richer Sounds was excellent. Third call, not so helpful.

Very helpful guys that work there.

The initial advice. No pressure to buy. Ability to place order over the phone without any doubt as to what I wanted. The delivery arrangements in particular the delivery tracking app.

Your team at southampton show great professionalism they’re very approachable and when visiting it’s always a good feel factor. Also having the option of trading in and trading up is great for business both sides thank you.

Absolutely first class service every time. So polite so welcoming and so so knowledgeable about there products they sale 20 out of 10. 👍👍

We came in looking for a record turn table, also interested in cd player as well.
After some fantastic advice from Paul, we came away with both.
Had decent speaker cables made as well.
Easy to set up at home, the sound is pure quality. I have not used the turntable yet as that is my birthday present, in a couple of weeks.
I highly recommend this store the pure knowledge and information alone. Some amazing products for sale. All what I wanted was in stock, so was able to take home, straight away.

Popped in looking for streaming devices and given great advice by Tom. Ordered over the phone and arrived next day and did exactly what I was looking for.

Staff were very helpful and knowledgeable, the delivery was as expected, the only downside was the TV was damaged in transit, Richer sounds organised another TV which was delivered two days later in good order.

Rob was extremely helpful and knowledgeable helping us make a decision on our purchase.
A couple of teething problems with delivery were resolved in a timely and professional manner.
System is just what we wanted.

The staff genuinely want to ensure you buy something that will work for you and your home environment. They advise you on the devices features but also on its limitations which is particularly important when buying a projector.

Phoned store to make purchase. Questions answered which aided my decision. Delivery was quick. All good.

Love the nothing is too much trouble attitude from the very knowledgeable staff.

I bought a projector from Tom at Richer Sounds Southampton.
Great engagement, good price and great service.
Thanks.

Straight forward transaction by phone to our local branch. Delivery as advised by good currier company delivered to our second floor lounge.
Recommended.

Richer Sounds is our Go To, and again no dissappointment. I needed some explanation about the FiiO DM13 and got sincere and precise answers so that I proceeded to the purchase, sure that I was doing the right choice.... and I did. 5 stars is what Richer Sounds deserve, once more. I am super happy with my very handy CD Player.

Excellent advice and support from Tom is choosing a new set up of turntable speakers and amp.