Richer Sounds - Southampton Reviews 

Another great and straightforward purchase arranged for instore collection.

Very friendly and helpful advice from a very knowledgeable person

Paul was helpful, knowledgeable and soo patient.
I unfortunately visited RS with a few options in mind.
He helped me navigate to a final solution and provided answers to all my many questions a long the journey.
I annoyed him for over an hour, but left very happy and satisfied with my purchases.
His advice was spot on, and confirmed later that day listening to my new purchases.

I ordered three products on Monday morning by phone. All three were delivered the next day at the specified time, excellent service, what more could one ask for.

LG TV - Excellent product and service as always

Outstanding service. I ordered the wrong amplifier for our business needs. Southampton store was faultless in their help & guidance to find the right product. Web service was fantastic at changing my order over to the correct item. Delivery was exceptionally fast. And an extra Thank You to Tony at Blakes AV & Electronics who fitted the amplifier so successfully.

Nice greeting, understood what i was looking for straight away and advised on the best option to meet my requirements

I managed to get my audio technica lp60x turntable in fantastic condition!! Got a call from the manager to notify me that my turntable arrives which I felt was extremely helpful and something you rarely ever see nowadays!

I definitely want to upgrade in the coming years at this place and look for advice there!!

Placed an order over the phone for an amp, speakers and turntable, Ben was very knowledgeable and advised that the AE100 speakers would sound best with the Denon amp. Order arrived quickly and safely. Sounds absolutely fantastic!

Excellent understanding of my needs
Very efficient
Friendly welcoming

Great sales manager Mr Mark ( Southampton)and customer service Mr David

Assistance in the shop was good and informative. The following day I had to phone up because I was getting no sound. I was told what I had done wrong regarding the connection to the amplifier and the problem was then solved. Good service all round.

Ordered TV over the phone and it arrived 24hrs later in store. Staff phoned to let me know TV had arrived for pickup and helped me to load TV into car.
In all a very easy purchase and experience with Richer Sounds with a bonus of a 6 year guarantee.

Helpful knowledgeable staff.

It’s always a pleasure to deal with Richer Sounds, this time I only wanted a small wifi TV for the bedroom and I purchased a Phillips freely 32” it’s brilliant, I had a slight set up problem which Southampton branch soon sorted out over the phone. Thats part of the beauty of Richer, they answer their phone and they know what they are talking about. Thanks Richer

Everything was PERFECT 👌. Tom Ben and James couldn't have more.

Five years ago I purchased an OLED television from richersounds and that was a good experience. What is exceptionally good is the free 6 year warranty! The television developed several dead pixels recently, so I decided to fill in the online warranty claim form and very shortly after received a phone call with a generous voucher towards a new television. It really was a stress and hassle free experience.
I have opted for the LG-OLED55C54LA and so far very impressed and pleased with it. Being OLED the contrast ratio is of course very good, but the picture is just stunning overall especially with 4K content and is especially good choice if you enjoy gaming with its array of PC and gaming console features optimising the experience. I use an AV amp for audio, but did try the units own audio system and I must say it's pretty good considering it has small speakers. They won't replace a dedicated AV amp or a good sound bar, but being Dolby ATMOS do sound quite good. I can imagine them being more than adequate for people on a tighter budget, and there is an array of settings to adjust the sound to ones preference including a mode to make speech clearer. I set the sound mode to cinema and found the sound to be quite pleasant, not tinny by any means, but obviously not the same as 5.1 + sound system. I've only had the television a month but not found anything to complain about.

Living on the Isle of Wight does not provide any opportunities to benefit from a good hifi retailer. However, I have found the Richer Sounds Team in Southampton extremely helpful, friendly and knowledgeable. I purchased a Marantz Cinema DAB60, a Panasonic UB9000 and a Focal Atmos speaker package. I had already shopped around online and their price was one of the best. They were very helpful arranging delivery to the island and making sure it was wrapped robustly. They were very helpful with set up advice and even phoned me back to check everything was working well. Their service is one of the best I have ever experienced. Welldone and Thankyou

With a heavy heart I had to cancel my tv order but I will come back to richersouds in Southampton
Thank you for your help in this matter

Knowledgeable staff