I live a long way from my nearest store at Southampton so I rang to check whether my choice of amplifier was in stock for audition or collection. Good decision as it wasn't, however Marco did a price... See more
Company replied
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I live a long way from my nearest store at Southampton so I rang to check whether my choice of amplifier was in stock for audition or collection. Good decision as it wasn't, however Marco did a price... See more
Company replied
What a great team and great range. Over three visits Tom and Ben excelled in customer service, whilst I tried various headphones, from the comprehensive options. Whilst never trying to influence the... See more
Company replied
100% would recommend Richer Sounds in Southampton. Looking to upgrade my record player and Rob was brilliant at explaining everything about the different systems they have. No pressure, no big sales p... See more
Company replied
I asked for support with what I was looking to buy. I was shown some options. My existing speakers were tested so I was able to re-utilise these. Paul was really helpful.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, United Kingdom
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Really helpful advice over the phone, and quick delivery to the store, and kindly even carried it to the car for me

Reply from Richer Sounds - Southampton
Great service at great prices, I was debating on a few different TVs but after a great conversation I managed to pick the one I wanted and I love it!

Reply from Richer Sounds - Southampton
I bought a Fitueyes Eiffel Audio Rack V2 in walnut for my new Hi-Fi system online from Richer Sounds. It was delivered the following day in good condition. It took a bit longer to put together than I expected but everything fitted together very well. It provides a stable base for my Hi-Fi separates and is a well made and good looking piece of furniture.

Reply from Richer Sounds - Southampton
Had a great experience from the guys when finding my next rv,and they made it so easy especially tom who was a great help.

Reply from Richer Sounds - Southampton
Very quick service with good advice followed by a useful demonstration. much appreciated help with the goods to the car. The items I bought are perfect for my requirements.

Reply from Richer Sounds - Southampton
The gentleman who served me was knowledgeable and when I described what I needed, he knew exactly which product to offer me. He was courteous, friendly and helpful. The headphones had to be ordered from the warehouse and were delivered to my home the following day. I am delighted with them. Thank you.

Reply from Richer Sounds - Southampton
Another excellent visit to Richer Sounds.
Great products, great advice, great prices and a very experienced team!!

Reply from Richer Sounds - Southampton
Brilliant customer service! Southampton helped me out of a situation, gave me loads of advice for future purchases. The Cambridge CD player I came home with sounds amazing even through my 1976 Trio receiver!!

Reply from Richer Sounds - Southampton
Tom was very informative & helpful at choosing a turntable.

Reply from Richer Sounds - Southampton
I had to visit Richer Sounds to choose a replacement TV due to the previous TV I had that had developed a fault that was not repairable. The whole experience I had was fantastic the service was second to none. The staff were very helpful and friendly with product knowledge to match. Why shop anywhere else? Keep up the good work.

Reply from Richer Sounds - Southampton
I visited Richer Sounds in Southampton, after learning that they are an outlet for Ortofon - I need a decent magnetic cartridge for my Transcriptors turntable.
I found them knowlegeable and helpful - they provided me with technical information I was unable to find on the Ortofon website.
I bought a mid-range Ortofon moving magnet cartridge. It was not in stock, but was delivered when promised. I have now fitted it, and it works well with my turntable and Quad 33/303 setup.
Staff have great knowledge of all their products and explained everything in terms that were easy for me to follow

Reply from Richer Sounds - Southampton
Good advice, different options offered, not pushed towards any brand. Prompt delivery.

Reply from Richer Sounds - Southampton
Popped in to buy a record player turntable. Friendly and professional service. Helpful and knowledgeable staff. This was my first visit to any Richer Sounds shop and it will not be my last. Great stuff!

Reply from Richer Sounds - Southampton
Another great and straightforward purchase arranged for instore collection.

Reply from Richer Sounds - Southampton
Very friendly and helpful advice from a very knowledgeable person

Reply from Richer Sounds - Southampton
Paul was helpful, knowledgeable and soo patient.
I unfortunately visited RS with a few options in mind.
He helped me navigate to a final solution and provided answers to all my many questions a long the journey.
I annoyed him for over an hour, but left very happy and satisfied with my purchases.
His advice was spot on, and confirmed later that day listening to my new purchases.

Reply from Richer Sounds - Southampton
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