Richer Sounds - Watford Reviews 

Great advice on hi-fi that I am interested in even better customer service for the speakers I bought. Carried out and placed in my car by a nice guy who managed to get them in my car and get the boot shut safely and they were big boxes.

I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service

Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.

I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.

Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.

40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements

I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products

I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.

Brilliant service. Excellent price.

Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date

Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.

Very helpful and friendly

VERY, VERY helpful and friendly staff, with a great telephone manner, and they did exactly what they promised. And I ordered during the afternoon, and delivery came the next morning. I was so pleased guys and girls, thankyou.

Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.

Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.

Good product, well priced.
Sorted out a query with minimal fuss.

Prompt click and collect. Polite staff.

Heather was extremely helpful and efficient when I called to see when my Sonos Sub Mini was going to arrive for collection. She was not in the store when I collected the Sub Mini, and the other members of staff present were also really helpful and efficient.