Incredibly helpful advice from Kevin in York when I wanted to upgrade my Sonos arc to an arc ultra. He arranged both trade in and delivery in a very efficient and friendly manner. Highly recommended.... See more
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Incredibly helpful advice from Kevin in York when I wanted to upgrade my Sonos arc to an arc ultra. He arranged both trade in and delivery in a very efficient and friendly manner. Highly recommended.... See more
Company replied
Always has a special feel shopping at richer sounds. Staff were helpful and arranging delivery was good and delivered on time next day . Good experience.
Company replied
Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish we... See more
Company replied
We dealt with Kevin who spent a lot of time with us listening to our requirements and demonstrating the soundbar performance. There was no pressure and we went away to check what would fit. We returne... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, United Kingdom
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So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club

Reply from Richer Sounds - York
I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.

Reply from Richer Sounds - York
Very helpful,knowledgeable staff ,pleasure to deal with.

Reply from Richer Sounds - York
What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend

Reply from Richer Sounds - York
Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.

Reply from Richer Sounds - York
The Sales staff were very informative when advising on bluetooth Turntables and we were able to make a sound (get it!) decision when we purchased. Were absolutely delighted with the purchase.

Reply from Richer Sounds - York
Fast response, great advice with a great offer, delivered very quickly. Everything I could have wanted. Amazon can't do what Richer Sounds do.

Reply from Richer Sounds - York
Great products at very reasonable prices, thanks.

Reply from Richer Sounds - York
8excellent customer service, very Friendly, polite and very helpful, will definitely be going back to joe and his team at the York branch for more purchases. We have already recommended this branch to friends and family, the whole team were very professional and knowledgeable throughout

Reply from Richer Sounds - York
Latest purchase from here was as simple as all previous ones. Great Staff who try to give you best advice and assistance.
Bought a pair of Martin Logan speakers from York Richer Sounds. In branch experience was good. Order placement to delivery was very quick.Oh and the speakers have exceeded my expectations.

Reply from Richer Sounds - York
GOOD GUYS, patient when unsure what units to go for,no hard sell and worked really hard to get me sorted.
Will be going back to sort speaker upgrades.

Reply from Richer Sounds - York
I'd never buy hifi from anywhere else. Superb expert service. No pushy sales. Real passion and patience. They care for their staff and customers and it shows.

Reply from Richer Sounds - York
Absolutely great service from the York team and a special shout out to Kevin who helped sort out a delivery to my parents address. He went above and beyond. Called back when he said he would and just gave sound, helpful advice.
This is the second time we’ve used Richer Sounds but it won’t be the last.
Thanks

Reply from Richer Sounds - York
The team at York were brilliant in securing me a Loeve TV which fitted my existing (expensive and stylish) TV stand. Not only that but when the TV was delivered to the York store they put it on a trolley and delivered it personally and on foot to my flat 20minutes away. That goes ‘Above and beyond’ in my book. Thanks guys.

Reply from Richer Sounds - York
I visited Richer Sounds after recommendations of several friends. I took details of room size, current amplifier, distance I sit from speakers, and musical preferences. Senior Sales Advisor, Sean, was extremely knowledgeable, helpful, and I was given a demonstration in a 'listening room'. At no time did I feel under pressure to buy. The speakers were delivered to my door less than 24 hours after my visit. A very satisfying experience; a big thank you, and I won't hesitate to re-visit when I have further hi-fi requirements.

Reply from Richer Sounds - York
I went to the York shop, and spoke with the manager, Joe, and we made an appointment for later that day. When we arrived, Joe had some HiFi separates in my price range ready. We listened to the sound, and he brought in different speakers to produce the sound I wanted. He took all the time we needed, and then took my money and arranged delivery for the next day. The system is fully assembled and functioning, and it looks and sounds terrific - thank you very much!

Reply from Richer Sounds - York
We we were looking to upgrade an old defunct blu-ray surround sound system and didn’t know where to start. Kevin at Richer Sounds in York was brilliant gave us some really helpful advice and recommendations for a new system and setup the speakers in store so we could hear the quality. We are delighted with the new system - it sounds amazing so very happy with the service we received.

Reply from Richer Sounds - York
Really easy to order and pick up from store. Communication great both online and in store. Friendly staff in the York store.

Reply from Richer Sounds - York
Excellent service and advice in shop, followed by excellent and patient service on phone when we needed help.
Top marks all round.

Reply from Richer Sounds - York
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