Found through a search engine. Incredibly responsive booking arrangements with Emaan. Nice car and great driver, Alex. Took us back after Twickenham which can be logistically complex, but all worked a... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Hugely polite and thoughtful driver. We have used Ridesmiths for circa 30 years and have always been very happy with their service levels, whether taking us to Gatwick or just into London or locally.... See more
Company replied
We have been using Ridesmith for years, both for business and leisure trips to the airport. I can highly recommend the firm ! The drivers are always punctual in picking up from home which is essential... See more
Company replied
Ridesmiths is reliable, punctual and always has the most friendly polite drivers. We have used the Ridesmiths taxi service for many years and have no complaints.
Company replied
Company details
Written by the company
Ridesmiths is a professional taxi and car service based in Twickenham, providing reliable, fairly-priced journeys for families, business travellers and local residents across Richmond, Teddington, Kingston, Kew, Esher and South West London. We specialise in fixed-price airport transfers to Heathrow, Gatwick, Stansted, Luton, London City and Farnborough, with meet and greet, real-time flight tracking and professional drivers on every booking. Early morning departures and late night arrivals covered 24/7. Our fleet includes standard saloons, MPVs, 8-seater vehicles, Mercedes E Class, S Class and V Class for every journey type — from local taxi rides and school runs to executive chauffeur travel and corporate transfers. Corporate accounts welcome with dedicated account manager, client booking portal and flexible weekly or monthly invoicing. Family and group transfers available in spacious MPVs, 8-seater vehicles and Mercedes V Class — suitable for all group sizes and luggage requirements. Child seats available on request. Fully TfL licensed. Trusted across TW1, TW7, TW8, TW9, TW11, TW12, TW16, KT1, SW14 and Surrey for over 11 years. Reliable, fairly priced and always on time. Book via our app, online or by phone — 24/7.
Contact info
30 Rugby Road, TW1 DG, Twickenham, United Kingdom
- 02088916464
- bookings@ridesmiths.com
- www.ridesmiths.com
Always a reliable experience
Always on time. Professional cars and pleasant drivers.
March 25, 2026
Unprompted review
We have used Ridesmiths for years
We have used Ridesmiths for years. They are always reliable, good quality vehicles and friendly staff. Highly recommend them.
James Cullen
March 4, 2026
Unprompted review
Reply from RIDESMITHS
Thank you James for your kind review and for choosing Ridesmiths over the years.
It means a great deal to us that you continue to trust our team for your journeys. Reliability, quality vehicles and friendly service are all things we work hard to maintain, so it’s lovely to hear that reflected in your experience.
We really appreciate your recommendation and look forward to seeing you next time you travel.
The drivers came exactly when they said…
The drivers came exactly when they said they would. They were friendly and helpful. Their vehicles were Immaculately clean. We engaged Ridesmiths because we have used them before and have always been satisfied by their service.
March 1, 2026
Unprompted review
Reply from RIDESMITHS
Thank you for your kind review. We’re really pleased to hear that everything ran smoothly and that the drivers, timing and vehicles all met expectations. Reliability and presentation are things we take great pride in, so it’s always encouraging to hear that reflected in your experience.
We’re also very grateful for your continued trust in Ridesmiths and are delighted to have been able to assist again.
We look forward to seeing you next time you travel.
Ridesmiths is a five star company
Ridesmiths is reliable, punctual and always has the most friendly polite drivers. We have used the Ridesmiths taxi service for many years and have no complaints.
February 26, 2026
Unprompted review
Reply from RIDESMITHS
Hi Jennifer, thank you for such a kind review and for using Ridesmiths over the years. We’re proud of our drivers and the consistency they deliver. Your support genuinely means a lot.
Ridesmiths is a first class firm
Ridesmiths is a first class firm, offering a consistently reliable service with an efficient back office team, good drivers and an excellent selection of vehicles. I have used Ridesmiths since it was first established and am grateful for the excellent service which is provided.
January 1, 2026
Unprompted review
Reply from RIDESMITHS
Hi Simon,
Thank you for taking the time to write such a considered review. Consistency, reliability and good people, both in the office and behind the wheel, are exactly what we aim to deliver every day, so it’s genuinely appreciated to hear that reflected back from someone who’s been with us since the early days.
We’re grateful for your continued support and look forward to looking after you for many years to come.
Highly recommended service
We have been using Ridesmith for years, both for business and leisure trips to the airport. I can highly recommend the firm ! The drivers are always punctual in picking up from home which is essential. They are also courteous, the cars are in good shape and very clean. We are very happy to have you nearby.
February 23, 2026
Unprompted review
Reply from RIDESMITHS
Hi Kathrin, thank you so much. Your continued trust over the years truly means a great deal to us, and it’s always a pleasure supporting both your business and leisure trips. We really appreciate your continued support. Thank you
Reply from RIDESMITHS
Thanks for the review, reliability is exactly what we aim for. Glad everything went smoothly.
Excellent service back and forth to…
Excellent service back and forth to Twickenham on a busy match day.
February 21, 2026
Unprompted review
Reply from RIDESMITHS
Thanks so much. Twickenham Rugby days can be busy, but we always plan well in advance to keep everything running smoothly. Glad you had a good trip.
The driver was a gentleman
The driver was a gentleman. We had a fun chat on the way to the airport. He was the same person who took me this time last year. Very kind.
February 20, 2026
Unprompted review
Reply from RIDESMITHS
Thank you for the kind review.
We’re delighted to hear your driver made the journey enjoyable and looked after you so well. We hope to see you again soon.
So very reliable
Easily found my driver who was most courteous and allowed me to rest after my long flight. Big thank you. Ridesmiths is always so reliable. I am so grateful.
February 10, 2026
Unprompted review
Reply from RIDESMITHS
Thank you for such a lovely review.
We’re glad your driver made things easy and comfortable after your flight. Your trust in Ridesmiths means a lot to us, many thanks.
Highly recommended
Excellent cars and very professional and punctual services
February 8, 2026
Unprompted review
Reply from RIDESMITHS
Thanks so much for the great feedback!
We’re glad you were happy with the cars and service, and we look forward to seeing you again.
Excellent Service
Arrived on time for pick up and smooth travel to my destination
January 9, 2026
Unprompted review
Reply from RIDESMITHS
Thanks so much for the great feedback.
We’re really pleased everything was on time and the journey was smooth.
Reliable and quality service
Reliable and quality service
Communication also excellent
December 19, 2025
Unprompted review
Reply from RIDESMITHS
Thanks so much, we really appreciate hearing that.
First class service
First class service. First time user but couldn’t fault anything.
December 9, 2025
Unprompted review
Reply from RIDESMITHS
Thanks so much for your feedback, Kirk.
We’re really pleased your first experience was a positive one and that everything met your expectations. We hope to see you again.
Good service
Sabrina as helpful and understanding as usual . Driver on time and helpful. Much appreciated
November 29, 2025
Unprompted review
Reply from RIDESMITHS
Thank you. We’re glad everything went smoothly and that the team were helpful.
Pradesh arrived in good time and delivered us on time at term 5. Good drive and plrasant driver.…
Pradesh arrived in good time and delivered on time
November 6, 2025
Unprompted review
Found through a search engine
Found through a search engine. Incredibly responsive booking arrangements with Emaan. Nice car and great driver, Alex. Took us back after Twickenham which can be logistically complex, but all worked a treat. Thanks guys. I will be booking regularly. Well done
November 1, 2025
Unprompted review
Reply from RIDESMITHS
Thank you so much. We’re glad Emaan and Alex made everything run smoothly, and it’s been great to look after you again since. Your continued support really means a lot to us.
Ridesmiths is my go to local company…
Ridesmiths is my go to local company for any rides in and ou of London and to and from the airports. Always punctual and great service. The office and the drivers are friendly and welcoming and always looking to give you the best service.
October 27, 2025
Unprompted review
Reply from RIDESMITHS
Thank you so much for the kind words. The whole team really does put in 100%, so it’s genuinely lovely to hear this. We really appreciate your support.
Hugely polite and thoughtful driver
Hugely polite and thoughtful driver. We have used Ridesmiths for circa 30 years and have always been very happy with their service levels, whether taking us to Gatwick or just into London or locally. Well done, all the Ridesmiths team!
October 24, 2025
Unprompted review
Reply from RIDESMITHS
Hi Sue, thank you so much. It’s been a real pleasure looking after your travel over the years, and we’re very grateful for your continued trust. The whole Ridesmiths team really appreciates it.
Excellent service
I used Ridesmiths for 2 seperate trips yesterday and I was so impressed with the customer service, value for money and quality of the executive cars. The drivers were very professional and gave door to door service. Highly recommend
October 25, 2025
Unprompted review
Reply from RIDESMITHS
Thank you so much for your review and recommendation Angela. Really pleased to hear both trips went smoothly for you and that our drivers looked after you well. We appreciate you taking the time to share your experience and look forward to seeing you again.
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