Rigby & Peller Reviews 1,791

Speedy delivery, good quality product and fit.

Excellent choice of products. Delivered and packaged with care . The bra is of very high quality and absolutely beautiful.

Absolutely love the swimsuit, great quality, comfortable and very stylish. Very easy to order from Rigby and Peller

Easy and fast service. Reliable bras

Buying a bra from Rigby & Peller is not unlike buying an appliance from Bosch: you get a high quality item, promptly despatched, and are kept informed of delivery progress. And in each case, both product and service are reliably excellent; not cheap, but well worth the extra.
R&P's sizing is reliable too. Once you've figured out which size you take using their nifty calculator, you can be absolutely certain that any bra you buy from them in that size will be a perfect fit. After years of trying on high-street bras that vary wildly in size, shape, and fit from one style to the next, this is SUCH a relief.
Finally, the returns policy is great. Easy to follow, and free.

Good selection of Prima Donna.

This is my perfect bikini . The style and fit is fantastic. This is my second one in this style and I love this new print as much as my first one. Epic print !

Ease of ordering. Quick delivery.
Good fit.

perfect... my thanks to the oncologist for recommending me to visit you.

Easy to order on the website when you know your size, fast delivery with good communication. It is a great product, comfortable and pretty. I have worn bras from Marie Joe for a few years now and Rigby and Peller have always stocked them.

You had still got a record of my last bra purchase several years ago and were very speedily able to send me two new ones by post. Excellent service!! Thank you very much. Carolyn

Just like your stuff and fairly easy to order

I measured correctly and ordered my size based on that and they were too small. I have in previous years ordered from you due to the quality of prima donna and I’m awaiting my return to be delivered and then I will re-order the next size up.

Delivery ruined experience. UPS didn’t deliver to address assume they just couldn’t be bothered as all previous orders were successful delivered. Cost me time and money to collect parcel.

They have been very helpful in sorting my correct size

I purchased three Revolution bras from Rigby & Peller in May 2022, paying over £100 each. Two have lasted well, but one developed damage around the wire despite being washed exactly as instructed — always on a hand‑wash setting and placed inside a protective net bag.

When I contacted customer service, I was told the damage was “due to being washed in the machine”, which felt unfair given that I followed their care guidance. I also explained, as I did back in 2023, that I cannot easily travel to the store due to long‑term difficulties following a brain haemorrhage. This was not acknowledged at any stage.

I sent the bra in for inspection. Their alterations team confirmed it cannot be repaired, yet customer service still refused to replace it, insisting it was caused by aftercare and outside their 6‑month policy. In the end, I had to stitch and repair the bra myself just to be able to wear it again.

For a brand charging over £100 per bra, I expected far better durability and a more supportive response. Instead, I’ve been left feeling blamed rather than helped. Very disappointing experience.

went to the harrogate store always very helpful

On Friday April 10th, 2026 I attended the St John's Wood shop. The service provided by ALL three ladies was absolutely excellent. Krzysztofa, Chloe and Sabrea were first class in providing a professional and comfortable service to ensure my visit was met with the highest standard. I look forward to my next visit when I introduce my daughter to the ambiance of R&P.
Thank you very much.
Elaine

It took weeks for 2 pairs of pants to arrive
A second order of My matching bra and more pants r still missing