Short of being in person to try on the product, the measurement tool was an easy way to determine what size to buy. I’m a return customer and the prior size was no longer working. One of the bras fit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I find these bras to be well constructed, especially the lace ones. They last for years. Sizing among different styles is not consistant. It's usually the fiber filled bras that don't fit as well. We... See more
Not quite the same as an in-store purchase but as the nearest shop is 300 miles away I had to make do! The bra is very comfortable, fits well, so no complaints. Didn't appreciate it would be coming fr... See more
Always provides a great fit and support. I no longer experience the neck pain I had when wearing bras other than primadonna. The bras are well packaged and the box can be reused for returns. I appreci... See more
Company details
About Rigby & Peller
Written by the company
The most pleasurable way to find your perfect lingerie fit 🌟
👙 Premium quality brands
Carefully selected to offer an inspiring choice of shapes, sizes and styles for a variety of occasions presented in an experiential environment.
📏Expert fit & style advice
We focus on finding your perfect lingerie fit, also taking into consideration body shape, skin tone, style, personality & occasion, leveraging the latest fashion trends.
👩 Ultimate personal & customised service
We go above and beyond the call of duty to offer you the most enjoyable shopping experience seamlessly and effortlessly across online & brick and mortar stores.
👙 Premium quality brands
Carefully selected to offer an inspiring choice of shapes, sizes and styles for a variety of occasions presented in an experiential environment.
📏Expert fit & style advice
We focus on finding your perfect lingerie fit, also taking into consideration body shape, skin tone, style, personality & occasion, leveraging the latest fashion trends.
👩 Ultimate personal & customised service
We go above and beyond the call of duty to offer you the most enjoyable shopping experience seamlessly and effortlessly across online & brick and mortar stores.
Our craftmanship
Written by the company
- We're proud of our dedication to design and craftsmanship. Most bras we stock are made with at least 40 individual components - nearly three times the number typically used on the high-street. This ensures the most flattering fit and a piece of lingerie that’s made to last. It takes our carefully selected brand partners up to 18 months to create the perfect bra, many of them are hand finished. They really are meticulously designed to embrace your curves and accentuate your natural elegance.
Contact info
Lageweg 4, 9260, Wichelen, Belgium
- info@rigbyandpeller.com
- www.rigbyandpeller.com
4.5
Excellent
2K reviews
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Excellent bra
Excellent bra, well fitted by Victoria’s Little Bra Shop Dorking. Then a second bra same name, same size ordered online. Speedy delivery.
March 1, 2026
Lovely bras for the fuller figure
I have ordered several bras from Rigby and Peller as they fit beautifully and are of good quality. I need a 40F and the bras offer great support and shape. They are expensive but I can't find the same lovely designs and fit with cheaper options.
February 28, 2026
Great staff and great Lingerie
Great staff and great Lingerie. Think the quality has certainly dropped in the many years I have been wearing Primadonna Bras but overall great service.
February 9, 2026
Happy with services :)
Easy to order
Item boxed well
I kept the items but the return receipt was and looked easy to use if I was to return
Only thing is when it came through ups email didn’t say rigby & peller other than that everything was perfect
Easy payment
Item arrived it good time
February 24, 2026
Quality & fit excellent
Exactly as promised easy to choose correct size
So fit excellent well made good quality and above all
Comfortable and supportive
Arrived before promised date
January 30, 2026
Exceptional
The ladies are always very helpful nothing is to much trouble always good advice wouldn’t go anywhere else
February 16, 2026
Great product
Great product! But still late reply for our email from customer service. But acceptable so i voted 5*
February 9, 2026
May use AI-assist with repliesRead more
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Bra doesn't fit and the returns process…
Bra doesn't fit and the returns process is so convoluted!! I had really high hopes with this bra and it just didn't fit. I don't earn a lot and it was a real treat fro myself, so disappointed and now really worried I won't get my money back
February 12, 2026
Reply from Rigby & Peller
We are truly sorry to hear that the bra did not fit as you had hoped!
At the moment, we are not yet offering a domestic UK returns service. However, this is something we are actively working towards and hoping to improve in the near future to make the process easier for our UK customers.
In the meantime, please follow the return instructions listed on our website to send the item back to us. As soon as your return is received and processed at our warehouse, we will issue your full refund in accordance with our return policy.
If you need any assistance with your return or have questions about the steps, please do not hesitate to contact our customer service team at info@rigbyandpeller.com.
Best wishes,
Rigby & Peller team
Perfect fit as always X
February 9, 2026
Trust
I have ordered several items from this company. I have/had an amazing experience with this company and their product. Customer service is top notch. You can order with confidence and trust. Their products and service exceed my expectations. I highly recommend them and trust them.
February 2, 2026
Quality
Very easy website. Have bought before always good quality and last. Never puts the in washing machine or use softener so keep good shape. Delivery with in a few days.
February 3, 2026
Amazing service & product
As I don’t live in London I only visit the store once a year and appreciate the time and effort the bra fitters spend in ensuring the customer is completely happy. After ordering sport bras online from other retailers and having to return as the fit was poor I thought I would order online from Rigby & Peller. The service was slick and I was wearing my sports bra to a HIIT class five days from ordering. Yes, it was more expensive than the returned bras but the fit is amazingly comfortable and it is exceptionally well made and keeps everything in place. I would recommend Rigby & Peller to anyone who wants superb service and quality products.
February 2, 2026
I love the items I have received over…
I love the items I have received over the years however sending things back is torture!!!
I have sent my bikini bottoms back and had to fill in three forms, take a picture of paper work which I did and then received an email from ups saying photograph could not be opened and would I send another one. I have done this and not received an email back. I hope I will get my refund.
February 2, 2026
Reply from Rigby & Peller
Thank you for your for your feedback and for your loyalty over the years.
At the current time, we do not yet offer a domestic return flow for our UK customers. All returns must travel back internationally to Belgium, which is why customs documentation and pro forma invoices are required.
That said, we can confirm that we received your return yesterday, February 11th. Please allow 3–5 business days for your refund to be processed.
We are also very pleased to share that in the very near future we will be introducing a domestic return solution for our UK customers. Once implemented, returns will no longer require customs paperwork or pro forma invoices, which will make the process much simpler.
Thank you for your understanding!
Best wishes,
Rigby & Peller team
The Up's delivery was constantly…
The Up's delivery was constantly delayed and only arrived today! each day they said it would be the next day, this went on for over 1 week
January 31, 2026
Reply from Rigby & Peller
Thank you for your feedback, and we are sorry for the frustration caused by the delivery delay. As our customer service team explained in our communication with you, the delay was due to a Eurotunnel traffic disruption, which was unfortunately outside of both our control and the carrier’s.
Your order was delivered within 6 business days, which is only two days longer than the carrier’s average delivery time frame of 4 business days. We completely understand how delivery changes can be frustrating, and we appreciate your patience while the situation was resolved.
If there is anything else we can assist you with, please feel free to reach out to our customer service team via info@rigbyandpeller.com.
Best wishes,
Rigby & Peller team
Bought two bras same size 34B
Bought two bras same size 34B. One fitted (Mari Jo Jane). The second was too small. Both same plunge style
January 31, 2026
Reply from Rigby & Peller
Thank you for taking the time to share your experience. While both bras are the same size and plunge style, fit can occasionally vary between colours. With darker shades, such as black, the fabric can feel slightly firmer or tighter due to the colouring process, which can reduce stretch in some materials.
We are sorry this affected the fit for you. Once the bra is returned to our warehouse, we will ensure your refund is processed as quickly as possible. If you would like help selecting an alternative style or colour, our customer service team would be happy to assist. You can contact us at info@rigbyandpeller.com.
Best wishes,
Rigby & Peller team
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