Terrible service – Avoid this shop!I ordered an impact drill back in June, and today is August 22nd, but the product has still not been delivered. Communication from the company has been poor and spor... See more
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Took days for a item to be sent. Was advertised overnight delivery from Auckland to Auckland but it took 4 days, they tried to say it was on the way but the tracking showed it hadnt even been picked u... See more
Excellent service, quick free delivery (almost next day), best market price even cheaper that the first bed same model and brand that I bought 5 years ago from another store. I love ottoman birlea bed... See more
Would give no stars if I could! Shocking customer service! Dining table arrived, half missing and badly damaged! Arranged pick up, & told would receive refund! Have tried to call numerous times (premi... See more
Company details
Written by the company
Right Deals UK - New owner 2024! We believe that every home deserves the highest quality of furniture. Our options include furnishings for bedrooms, offices, gardens, hallways, kitchens, dining and living areas plus storage facilities.
Contact info
Empire Business Park, Suite 214, Empire Way, BB12 6HH, Burnley, United Kingdom
- aftersales@gpmfurniture.co.uk
- www.rightdealsuk.co.uk
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good communication
good communication, speedy & efficient delivery and a fantastic product :-)

Reply from Right Deals
Pleased with the desk and so is my…
Pleased with the desk and so is my daughter it looks lovely in her new bedroom

Reply from Right Deals
Very nice desk ,very Kwik service &…
Very nice desk ,very Kwik service & tracking true it..thanks

Reply from Right Deals
AVOID!!! EXTREMELY APPALLING AND FRUSTRATING EXPERIENCE
This is my first time leaving a negative review anywhere simply because I'm shockingly disappointed by the EXTREMELY APPALLING AND FRUSTRATING EXPERIENCE!!! SELLER DOESN'T CARE AND KEPT LYING. Asked for return and refund after only half of the packages arrived, however, 15 DAYS after the promised delivery, no one tried to collect, and hence no refund. DEFINITELY AVOID DEALING WITH SUCH AN INCAPABLE TIME WASTER WITH BAD ATTITUDES. CASE ESCALATED TO EBAY AS SELLER DOESN'T CARE.
Will definitely use this company again
Will definitely use this company again! Great customer service, brilliant products at a fab price! Happy customer :)

Reply from Right Deals
Brilliant after care service
Brilliant after care service. Part of the table accidentally got broken, and although it was over a year since purchasing it, they happily sent me new parts. Fantastic customer service, oh and by the way, the table is lush too!!

Reply from Right Deals
I'd never heard of this company before…
I'd never heard of this company before and the bed was £30 cheaper than anywhere else.
All sorts of alarm bells were going off in my head telling me not to get scammed.
Well, the bed arrived a couple of days after the due date but we're in the middle of a pandemic so it's to be expected, no parts missing and it looked exactly like the description.
Couldn't have asked for more and will be ordering from them again.

Reply from Right Deals
Great service
The bed was delivered on time. I did have a little problem with it but as soon as I contacted the supplier they resolved the problem very quickly. I cannot fault them or there customer service.. I would definitely use this company again

Reply from Right Deals
I ordered some garden furniture and…
I ordered some garden furniture and after a delay in delivery, due to the product being damaged, I then unfortunately received the wrong colour. However, the communication received from Amber in response to my emailing about the issue was excellent. I was offered lots of options including full refund or replacement of the item, but in the end decided to keep the incorrect colour at a reduced price. Would have preferred the correct item in the first place, but can’t fault the after sales assistance I received.

Reply from Right Deals
Definitely the Right Deal!
I’m was very pleased with my purchase from this company. I had no major issues from purchasing to delivery. Delivery was on time and well packaged. I will definitely be using this company again in the future.

Reply from Right Deals
Very happy with this company
Very happy with this company, great deal , bought a fantastic wardrobe and matching drawers . Right deals were very helpful when a couple of parts had arrived damaged and replaced them straight away, no fuss. Great value and great items . Wry please and will use again in the future

Reply from Right Deals
Ordered a bed and arrived within a few…
Ordered a bed and arrived within a few days, delivery was spot on especially seen as it was free. Quality is great for the price too. I know were to come next time I need something

Reply from Right Deals
Really easy to order delivered swiftly…
Really easy to order delivered swiftly and brilliant product communication from the customer service department was fantastic 👏

Reply from Right Deals
Ordered a TV stand and it arrived…
Ordered a TV stand and it arrived today. Brilliant product, easy to put together and looks amazing. Need more furniture having just moved home and will definitely be using this company again. Brilliant

Reply from Right Deals
super happy customer
Very happy with my purchase arrived earlier then expected also free delivery so even happier, item seems 2 be great ,easy instructions and much cheaper then anywhere else, definitely would use again

Reply from Right Deals
Brilliant bed easy to put together …
Brilliant bed easy to put together storage space is amazing would recommend this bed for the price alone

Reply from Right Deals
Be very careful - my advice.... AVOID
Item didn’t arrive within timeframe specified at time of order. Called to chase for an update, and was told that only 1 of the 2 parcels had arrived at the distribution centre, and that they wouldn’t deliver until they’d received both.
I called and spoke with a lady and said I’d like a refund - she said one moment and then hung up on me. I called straight back three times and was hung up on each time without speaking to someone.
Worryingly - and probably a warning sight - I tried the number that the company request you use to resolve before opening a PayPal case - the number doesn’t exist. I have opened a PayPal case to get a refund, as they clearly aren’t going to refund me!
Save your time and money and use a reputable dealer elsewhere!! If you do use them make sure you use PayPal or a credit card to give you protection. I’m so glad I didn’t use my debit card as I’d worry I’d never see my money again!

Reply from Right Deals
refunded for damages order
got an email today saying Order was damaged in transit so offered a refund which would hit my bank in 2-5 days. checked my bank and refund was already in. Very fast refund and very good communication from seller

Reply from Right Deals
Wall mounted TV unit
Ordered a TV unit last week said it would be delivered on 1/02/21. Item never arrived on expected delivery date. Rang the company they explained they would chase up courier to see why no tracking was in place and ring me to let me know the outcome. Rang today 02/02/21 asked to speak to someone about my order, I was told the item was lost in delivery then when I asked for a replacement to be sent via fast track delivery the woman on the phone says its currently not in stock and the item was damaged so when I questioned her as to wether it was lost or damaged she couldn't tell me which funnily enough. I told the company I wanted a replacement sorted soon but that wasn't as possible as they didn't know when the item was back in stock. Now I've came home from work tonight and happened to notice the product is displaying online as in stock and suitable for 48 hour delivery. I'm absolutely disgusted in this company they're an absolute joke and no communication whatsoever. Stay clear folks save yourself the hassle.

Reply from Right Deals
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