Rinascimento Reviews 

4,299
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Cool 👍 ,I liked the clothing I bought from your online shop , it's absolutely a vote from me because what I ordered it's what I received....not forgetting to mession about the shipment quite faster t... See more

Company replied

Rated 5 out of 5 stars

Not happy wit the online service. I ordered three articles: one of them (a shirt) was apparently used although the label was untouched. I would need to invest extra time for replacing the item since i... See more

Company replied

Rated 5 out of 5 stars

I ordered clothing on Tuesday night and got the shippment on Thursday. That would not be extraordinary if not the fact that its an Italian shop and I ordered it to Poland :) The clothing is of great q... See more

Company replied

Rated 2 out of 5 stars

NEVER AGAIN! Super quick delivery hence the 2 stars instead of one. Nobody in France accepts the onvioulsy mistaken return labels attached to their invoice. Customer support doesn't exist do I'm... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Dress Store
  4. Formal Wear Store

Written by the company

Rinascimento è un brand che realizza un total look per la donna femminile, glamour e up-to-date. Innovazione continua, stile italiano, proposte Made in Italy. Abiti eleganti, vestiti da cerimonia, completi formali e capispalla sartoriali pensati e realizzati per una donna contemporanea e glam allo stesso tempo. -------------------------------------------------------------------------------- Rinascimento is an Italian brand. Its Collections offer a glamourous, feminine and up-to-date women's total look. Innovation in the research and sophisticated style, designed and produced in Italy Elegant dresses, ideal for ceremonies, formal suits and tailored outerwear, conceived for a contemporary woman.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

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3.8

All reviews

(4,299)

1,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Not happy wit the online service.

Not happy wit the online service. I ordered three articles: one of them (a shirt) was apparently used although the label was untouched. I would need to invest extra time for replacing the item since it arrived without one of its buttons, also no extra button attached to the label, and it had a stain in the region where the button should have appeared.

May 19, 2025
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Reply from Rinascimento

Dear,
thank you for the positive evaluation.

We would like to give you more assistance, please write to us using the form you will find at this link:
https://support.rinascimento.com/hc/it/articles/10637647064849-Servizio-Clienti

We are waiting,

Rated 1 out of 5 stars

Item not received

Item not received

May 7, 2025
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Reply from Rinascimento

Dear Mrs Borg,,
we are very sorry to read a negative review.

We know that our Customer has already managed your request. 

Thanks to this review we will do our best to improve the service.

Team Rinascimento

Rated 1 out of 5 stars

The clothes are great but it’s the…

The clothes are great but it’s the second time that I don’t receive my parcel and that there are issues with my account.

May 5, 2025
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Reply from Rinascimento

Dear Mrs Nandra,
we are very sorry to read a negative review.

Our customer care has already provided assistance for your claim and the the refund was issued.
Team Rinascimento

Rated 1 out of 5 stars

Cheaper price on product

I recieved the jumpsuit. There was a label on with price 30€ lower then the price that i payed. Not done or do i get refund?

May 2, 2025
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Reply from Rinascimento

Dear Mrs. Ottevaere,
Thank you for the review.

Every country has a different price list. Depending on the tax system of your country and exportation costs, the price changes in every state. The correct price is the one on the website. As written in the "Shipping" section: the same product shown in different Countries may have different prices.

We remain available for any questions and/or further requests for assistance.
Team Rinascimento

Rated 4 out of 5 stars

It was good but the article was not as…

It was good but the article was not as i expected

April 30, 2025
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Reply from Rinascimento

Dear,
thank you for your evaluation.

We are sorry that the ordered item did not meet your expectations.
If you have any suggestions to give us please fill out the form at this link:
https://support.rinascimento.com/hc/it/requests/new
Your opinion is important to us!

We thank you for your evaluation and look forward to your next online purchase,
Rinascimento

Rated 1 out of 5 stars

I don't recieve any feedback to return…

I don't recieve any feedback to return an article from Belgium. I was a real fan of rinascimento but this is not ok.

April 29, 2025
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Reply from Rinascimento

Dear Mrs Desmedt,
we are very sorry to read a negative review.

We know that our Customer has already managed your request and that the return has been sent correctly.

Team Rinascimento

Rated 1 out of 5 stars

In my order the was one dress missed.

In my order the was one dress missed.

April 8, 2025
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Reply from Rinascimento

Dear Mrs Mahmoodzada,
we are very sorry to read a negative review.

We know that our Customer has already managed your request. 
Thanks to this review we will do our best to improve the service.

Team Rinascimento

Rated 5 out of 5 stars

Extensive descriptions of items

Extensive descriptions of items. Quick delivery.

March 21, 2025
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Reply from Rinascimento

Buongiorno,
grazie per la valutazione.

Siamo felici che la spedizione sia avvenuta in tempi brevi e che i capi acquistati abbiano incontrato i tuoi gusti.

Ti ringraziamo per la valutazione e ti aspettiamo per un prossima esperienza di shopping online,
Rinascimento

Rated 2 out of 5 stars

No answer from customer service…

No answer from customer service regarding return

March 17, 2025
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Reply from Rinascimento

Dear Mrs Javobs,
we are very sorry to read a negative review.

Our customer care has already provided the information about the return policy as written in our website in the link below https://support.rinascimento.com/hc/fr/articles/4407942177809-Retours-et-Remboursements

We look forward to your next purchase,
Team Rinascimento

Rated 1 out of 5 stars

Unfortunately my order was not excepted…

Unfortunately my order was not excepted by DHL and returned to Rinascimento
But my money didn’t return yet

March 14, 2025
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Reply from Rinascimento

Dear Mrs Marinoff Althaus,
we are very sorry to read a negative review.

Our customer care has already taken care of your request.

We remain available for any questions and/or further requests for assistance.

Best regards,

Rated 5 out of 5 stars

Top!

Easy to order, very faster deliverd.

March 10, 2025
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Reply from Rinascimento

Good morning,

we are happy that the delivery was prompt and that the items purchased met your taste.

We thank you for the review and look forward to your next online shopping experience,

Rated 5 out of 5 stars

Super super

February 27, 2025
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Reply from Rinascimento

Gentile Alison,

siamo felici che l’esperienza di acquisto online sia stata positiva e soddisfacente.

Ti aspettiamo ancora per scoprire i nuovi arrivi,
Rinascimento

Rated 1 out of 5 stars

I received the wrong delivery and sent…

I received the wrong delivery and sent already two mails without reply and I expected my clothes for a party in about one week now.
Can you please check and reply

February 25, 2025
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Reply from Rinascimento

Dear Nathalie,
thank you for your review.

Our customer care has already provided the information about your request.
For any further information or assistance needed, please contact us within the following online form https://support.rinascimento.com/hc/fr/articles/10637647064849-Service-Client 

Team Rinascimento

Rated 5 out of 5 stars
Rinascimento logo

Reply from Rinascimento

Good morning,

we are happy that the delivery was prompt and that the items purchased met your taste.

We thank you for the review and look forward to your next online shopping experience,

Rated 5 out of 5 stars

Amazing experience

Very fast shipping, careful packing, great quality!

January 30, 2025
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Reply from Rinascimento

Dear Bianca,
thank you for your evaluation.

We are happy that we were able to deliver your order in a short time and that the items purchased met your taste.

We look forward to surprising you again with our collection,

Rated 5 out of 5 stars

Okok

Ok ok ok ok ok

January 17, 2025
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Reply from Rinascimento

Gentile Piero,
grazie per la valutazione.
Siamo lieti che tu sia rimasto soddisfatto dell'esperienza di acquisto online.

Ti aspettiamo per meravigliarti e stupirti ad un prossimo shopping online,

Rated 5 out of 5 stars

Cool 👍 ,I liked the clothing I bought…

Cool 👍 ,I liked the clothing I bought from your online shop , it's absolutely a vote from me because what I ordered it's what I received....not forgetting to mession about the shipment quite faster that I expected,I wish all the boutiques could adapt to the same(some). thanks

January 15, 2025
Rinascimento logo

Reply from Rinascimento

Good morning,
thank you for your evaluation.
We are happy that the items purchased in our online shop met your expectations.

We look forward to your next purchase,

Rinascimento Team

Rated 1 out of 5 stars

I ordered two dresses only one regunded

I ordered two dresses, but I had to return them because it was the wrong size.
They only refunded one dress and I try to reach customer service allready 4 times sine several weeks... i m really disappointed since I love the brand. I will not order again

December 13, 2024
Unprompted review
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Reply from Rinascimento

Dear Stien,

thank you for your rewiev.

we're so sorry to hear about your disappoint, we are getting a lot of requests, for this reason our response times are longer. Our Customer care are doing everything possible to replay quikly. 

Best regards

Rated 5 out of 5 stars

Beautiful clothing

Good quality, original designs and excellent fast service. Good communication about delivery progress.

November 21, 2024
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Reply from Rinascimento

Good morning,
thank you very much for the positive evaluation, we are very pleased.

Please come back soon for new inspirations,

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