Ripple Energy Reviews 710

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Decided against it as the fees were way to high to justify.... Requested to cancel my account. Be aware though, your deposit is actually non-refundable if you cancel - they say after 14 days from sign... See more

Company replied

Rated 5 out of 5 stars

Ripple's website information made it easy to invest in their wind farm. It's a type of investment I've been looking for, for a long time now. Much easier than getting solar panels. I'm looking for... See more

Company replied

Rated 5 out of 5 stars

Investing in Ripple to generate clean, cheap, home-grown electricity has been a joy from start to finish. A quick and simple process, with great communication from the team throughout. We're at a re... See more

Rated 2 out of 5 stars

I’ve bought into two Ripple projects to “hedge” any future increases in cost. The first is around 6 months late and delays poorly communicated (I found out from a BBC article reposted on Facebook... See more

Company replied

Company details

  1. Green Energy Supplier
  2. Energy Supplier
  3. Wind Farm

Written by the company

Own a share of a wind farm to power your home or business with your own source of low cost green electricity


Contact info

2.6

Poor

TrustScore 2.5 out of 5

710 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I am really happy to have made this…

I am really happy to have made this investment. It might be helpful to have more define data on timelines for the wind farm to come on line and start to generate savings

June 17, 2022
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Reply from Ripple Energy

Hi Stuart! We're always looking at ways in which we can improve on the data set that we provide our members, so keep an eye out over the coming months for more updates! Thanks again

Rated 4 out of 5 stars

To early to tell

I am not sure how I am supposed to write a review when any benefit will not be known until at least 2023.
Yes I have been persuaded to invest and it sounds like a good plan. Communication has been fine and was impressed that CEO replied personally to a query I had at the beginning. Don't in any way regret my investment but it just far to early to do a meaningful review

June 17, 2022
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Reply from Ripple Energy

Hi Robin, thanks for your review! It means a lot that even at this early stage, and we hope that you continue to be happy with everything we do, we really appreciate it!

Rated 4 out of 5 stars

Evaluation of Benefit to Individual

Good clear and honest description of benefits. Clear I would ultimately have to move energy supplier , which is important to know given background on energy suppliers. As one looks to future consideration of more electricity use on eg car , cooking etc can make the purchase proposition needing some sensitivity review , or indeed future house change larger or smaller

June 17, 2022
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Reply from Ripple Energy

Hi Mac - thanks for the review! We're glad you found the process clear but if there is anything we can do to help, please let us know.

Rated 5 out of 5 stars

Still Early Days

I have just recently invested in one of the Ripple Energy wind farms. So far everything seems to have been transparent and fine. Really like the idea of renewable energy but I suppose the waiting for the wind farm construction is the thing that is the most annoying. After it is built and producing savings perhaps I will be better able to judge.

June 17, 2022
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Reply from Ripple Energy

Hi Colin, thanks for the lovely review! We're looking forward to Kirk Hill being built as well, it can't come soon enough!

Rated 5 out of 5 stars

Getting in.

Getting a share of Ripple Energy was quite straightforward. Looking forward to need of the build of the windfarm and, of course, getting electricity credits from the production.

June 17, 2022
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Reply from Ripple Energy

Hi Terry,
Thank you for the 5* review.
We are pleased to hear that the purchase process was straightforward and like yourself, we cannot wait to see Kirk Hill up and running in the future.
Many Thanks,
Louis

Rated 5 out of 5 stars

Excellent communications

Excellent communications before during and after purchase. Email and newsletter updates are ongoing.

June 17, 2022
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Reply from Ripple Energy

Hi William. Thanks for your review - there's plenty more to come over the coming months and we look forward to sharing it with you!

Rated 5 out of 5 stars

So far so good

Well, I got a serious reply to a serious question, I own Watts in the Kirk Hill wind farm, and the whole process was straightforward. This seems a good way to get your own renewable energy if you can wait a year or so to see a return - which is how most community energy schemes work.
However this review is timed way too early to judge anything else. See if you can find recent comments from Graig Fatha coop members.

June 17, 2022
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Reply from Ripple Energy

Hi Malcolm, thanks for the kind review, I'm glad we managed to respond to your query and that you're happy with the way we responded. Thanks again!

Rated 5 out of 5 stars

Good comms

Good comms. Just need a turbine built now :)
A great way to invest in clean energy.

June 17, 2022
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Reply from Ripple Energy

Thanks Paul for leaving a review! We look forward to the Kirk Hill wind farm becoming operational so that members can start reaping the benefits of their green energy ownership.

Rated 4 out of 5 stars

Good company.

June 17, 2022
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Reply from Ripple Energy

Hi William,
Thank you for the review and kind words.
Many Thanks,
Louis

Rated 5 out of 5 stars

Very satisfied with the whole process so far.

Very satisfied with the background information, particularly coverage of posslble risks and clarity of terms and conditions, provided by Ripple for potential investors. The system for purchasing shares was clear and easy to navigate, and there have since been useful updates to follow this up.

June 17, 2022
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Reply from Ripple Energy

Thanks for the excellent review! We look forward to sharing some more exciting updates on the progress of the Kirk Hill wind farm soon. Thanks again for becoming a member.

Rated 5 out of 5 stars
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Reply from Ripple Energy

Thanks Malcolm for leaving a review! We're proud to make co-operative clean energy ownership easy, and we're grateful for all of our members for making it a reality!

Rated 5 out of 5 stars

Kept informed

June 17, 2022
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Reply from Ripple Energy

Thanks Robert for the excellent review. We look forward to sharing some more exciting updates soon!

Rated 3 out of 5 stars

Not simple or clear.

Normally, 'shareholders' will own those shares until they sell them, this 'ownership' lasts for 25 years with no clear understanding on selling or 'passing them on'. I still do not understand why , if I part own a generator, I have to pay 'market price' for my electric (ok, with a small discount and yes, grid costs)

June 17, 2022
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Reply from Ripple Energy

Hi John

I'm really sorry that you haven't found the process clear, and I'd love to be able to help with that.

At the moment the only way to pass your shares on is in the event of you passing away, you can do this by going to your online account, clicking on "My Details", and scrolling to the bottom, where you can name a beneficiary in the event of you passing away. You are also able to withdraw the shares after the first two years - You get back the residual value of your shares, minus an admin fee.

Please feel free to drop us an email or go to our website where you can webchat with one of the team, we'd be really happy to help clarify things if you have any further questions. Thank you for being a member!

Pete
Team Ripple

Rated 5 out of 5 stars

Help fund green energy

I'm very happy with my interactions with Ripple Energy so far. I love the idea of helping the green energy revolution by part funding and owning a part of a wind farm. I'm looking forward to when it goes live in 2023 and awaiting to see what new projects they have on the horizion

June 17, 2022
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Reply from Ripple Energy

Thanks Andrew for leaving an excellent review! We're grateful for all of our members for helping us towards a greener future and we can't wait for our Kirk Hill members to start reaping the benefits from their green energy ownership!

Rated 5 out of 5 stars

Worthwhile; Great communication.

Great, keeps you up to date and a great return for something worthwhile and entrepreneurial - well done Ripple! Fantastic PR with their facebook and emails and everything else.

June 17, 2022
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Reply from Ripple Energy

Thanks Joshua for leaving an excellent review. We're always happy to provide frequent updates through our social media platforms and regular members updates. We look forward to sharing some more exciting updates soon.

Rated 5 out of 5 stars

What a great organisation

What a great organisation. Clear communications, easy to use technology, a brilliant vision for the future... whilst saving money and the planet. Thank you Ripple.

June 17, 2022
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Reply from Ripple Energy

Thank you Simon for leaving a review! We look forward to sharing some more exciting updates soon and for members to start reaping the benefits of their green energy ownership. Thanks again for becoming a member.

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