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See what reviewers are saying

Rated 1 out of 5 stars

Decided against it as the fees were way to high to justify.... Requested to cancel my account. Be aware though, your deposit is actually non-refundable if you cancel - they say after 14 days from sign... See more

Company replied

Rated 5 out of 5 stars

Ripple's website information made it easy to invest in their wind farm. It's a type of investment I've been looking for, for a long time now. Much easier than getting solar panels. I'm looking for... See more

Company replied

Rated 5 out of 5 stars

Investing in Ripple to generate clean, cheap, home-grown electricity has been a joy from start to finish. A quick and simple process, with great communication from the team throughout. We're at a re... See more

Rated 2 out of 5 stars

I’ve bought into two Ripple projects to “hedge” any future increases in cost. The first is around 6 months late and delays poorly communicated (I found out from a BBC article reposted on Facebook... See more

Company replied

Company details

  1. Green Energy Supplier
  2. Energy Supplier
  3. Wind Farm

Written by the company

Own a share of a wind farm to power your home or business with your own source of low cost green electricity


Contact info

2.6

Poor

TrustScore 2.5 out of 5

710 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very disappointed with Ripple

Very disappointed with Ripple. The Kirk Hill Windfarm has seen numerous delays, and unlikely to produce a return on my investment until May 2024 at the earliest, when initially dates as early as November 2023 were mentioned. In the early stages of the development, Ripple were very keen, sending numerous emails, but the latest delay was not communicated by email.

February 22, 2024
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Hi Chris, sorry to hear you are unhappy with progress. We send out emails every month to all members. Any changes to construction timelines are always communicated via these emails. If you believe you are not receiving these please get in touch. You can also find the same updates on your Ripple Community forum, via the newsfeed on your dashboard and via our blog pages. Grid delays are a very well documented issue with all renewable energy projects. Everyone in the industry shares your frustration that renewable projects can't connect to the grid faster, but we do strongly believe our project team is delivering exceptional work on behalf of all members despite the challenges faced. We do stress during the share purchase period that the initial build timelines are estimates - and your monthly emails keep you up to date every step of the way.

Rated 5 out of 5 stars

Power to the people

Power to the people, for the people! Great to join a community of like minded people, whether their investment is small or big to cover 120% of their electricity consumption. Its a green way to go, as a London flat dweller, I had no roof to put up solar. By investing in boths Kirkhill Wind Farm and Derrill Solar Park, my home will be truely Zero Carbon in heating, cooking, hot water and sundry. Feeling good about that with all the bad news around about the future of the planet.

January 23, 2024
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Thanks for your review Nick. So important flat renters/owners are part of the renewable energy ownership revolution. Everyone, everywhere should have the chance to lower their carbon and their bills, even if they can't put solar on their roof.

Rated 5 out of 5 stars

A good investment in a caring company

We too invested when Ripple was just planning the first collective wind turbine in Wales - Graig Fatha. We found the information provided and process of investing to be open, honest and caring. If energy prices continue high and the turbine keeps turning, then this will be by far the best financial investment of my life.

January 25, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Thanks for this wonderful review. Without our earliest Graig Fatha owners, like you, this kind of genuine green energy ownership wouldn't be where it is today.

Rated 2 out of 5 stars

When I heard about Ripple I was…

When I heard about Ripple I was enthusiastic, spread the word, and several of us put down a deposit wanting to have a share in a windfarm. Having done so there have been no wind projects to join! Just solar farms which we are not impressed with, as however much reassurance is given they remove large areas of land, whereas had they been projects on warehouse rooves, or suspended over car parks they would be so much better. Search for rooftops-can-provide-over-half-our-solar-energy-targets-report-shows

So, there are loads of folk getting returns from wind farms, so come and join them. Trouble is I can't as only solar farms are boing offered. By the time a wind farm is offered, then built and eventually connected I shall be dead. So much for getting early access for £25. All it will have done is help the wrong sort of solar farms (in my opinion) be built.

January 23, 2024
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Hi Richard - thanks for your feedback. We have 2 wind farm projects with a combined total of over 6,000 members: Graig Fatha which has been generating for almost 2 years and Kirk Hill Wind Farm which is just a few months away from energisation now. We believe both wind and solar have important roles to play in energy ownership. It is very much our intention to launch new projects across both wind and solar in the near future. Ripple projects do not require a deposit in order to buy into them. A reservation allows you early access into future projects - but we've made this really flexible so if the next project isn't what you are looking for, we roll your reservation over into the next project.

Rated 1 out of 5 stars

Flawed model for power generation

Since the cost of energy to domestic consumers is largely due to non-generating costs (tax, grid, etc.) this is like getting someone to grow your crops abroad and having to pay them for delivery to the UK. I toyed with the idea of investing in a Ripple project when they were still able to develop onshore wind capacity. Such projects don't help the fact that the grid lacks capacity for dealing with surges of production (wind turned off to turn gas turbines on!) but the crop analogy is with something you can't grow yourself and which doesn't take up much land. Now, presumably Ripple have had to diversify into solar because of Government-enabled nimbyism. But solar projects do make land unproductive and - by the crop analogy - many people can "grow" it themselves and save on delivery costs! A genuinely "green" initiative would be to reduce the cost of getting solar installed on the myriad roofs that are otherwise going unused. The payback time for such installations is far lower than Ripple's estimate, they're not uglifying parts of the countryside, and they make a public statement that you recognise the importance of renewables.

In response to the point made below Ripple continue to misrepresent the relative cost/benefits of domestic solar. On their website, for example, they maintain that “Ripple's cost for the same generation amount 2,700kWh is approximately £2,492, making Ripple 62% cheaper than rooftop solar.” As ever the devil is in the wording: “cost for generation” is not cost to consumer because it doesn’t include grid costs etc. I pointed this out to Ripple a year or so ago but they continue to use this figure. To continue with my analogy, it’s a company telling you they can grow crops cheaper for you than you can grow them yourself but not telling you that you’ll be charged for delivery!

December 21, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

The Ripple model allows customers to significantly reduce their energy bills, protecting themselves against high energy prices. Ripple members with an operating project are saving almost £1,000 this year alone and are set to continue saving for decades to come. Roof top solar is a brilliant solution for those who don’t intend to ever move or can afford the high up front costs. Ripple however is 60% cheaper up front and flexible if you move, or even if you live in a flat or rent. If you don’t own your own roof it doesn’t matter how cheap rooftop solar may become. You’re not able to participate in the benefit. We believe that’s not fair. Everyone everywhere deserves to own their own source of cheaper, green power. We’re not the only solution out there for lowering energy costs but for those who can’t participate in roof top solar, or want a solution that’s more flexible or affordable, we’re a great solution. Wind and solar are the UK’s cheapest sources of energy and both have a very important role to play in how quickly we decarbonise our energy systems. Therefore it’s important we allow our members to own both.

Rated 1 out of 5 stars

Abysmal communication

What went wrong?
In may 22 I paid my £25 reservation fee and received regular emails until 15/11/22 (titled, "3 things before project 3). Since then NOTHING. Not even the announcement of project 3, and no email invitation to buy the shares that I had reserved. So I missed that opportunity, thank you so much!
Since then, more NOTHING. By chance I checked your website today and lo and behold Project 4 reservations were closed in nov, and share buying notifications were due out early Dec, so no doubt I have missed them as well, all because of your non existent communications.
Your customer service and my experience of your company could not possibly be worse. Since this issue has been since Nov 22 I cannot date it.

December 9, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Sorry to hear you are having problems receiving emails from us. We send out emails every month to members and those on the reservation list with updates on current and future projects. The latest communication was sent out on just 2 days before this review. We also add those updates to your Ripple dashboard newsfeed and on our Ripple community which you can also access via your dashboard. If there is a problem receiving emails from us we’re happy to look into this for you. Simply email us at support@rippleenergy.com and we can help resolve any issues.

Rated 5 out of 5 stars

Joining Ripple

We joined Ripple when it was just an idea - that of a community owned energy provider. This seemed to be a better solution than leaving all the job to the big corporations. You need to be patient as setting up a new site takes time and unforeseen delays are bound to occur.
Once the site really gets going the our account has run like clockwork. Once Ripple had renegotiated the production payments in line with escalating energy prices the returns are very good. Our monthly payment to our energy provider have been set at £1 for some time now thanks to Ripple basically paying the bill.

December 9, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Thank you Richard. It’s a pleasure to have such positive feedback from members.

Rated 5 out of 5 stars

Great investment project

Great investment project - love the regular updates and seeing the progress!

August 1, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Thanks so much for taking the time to leave your review. We’re so pleased you’re enjoying being part of this unique community of green energy owners.

Rated 2 out of 5 stars

Very poor comunication

My partner invested in Derill Water Solar Park with Ripple and the communication has been awful, I don't think we have received communication as to what is happening for over two months. The "community forum" boards are left totally unanswered by Ripple and it does make you totally question the company

December 7, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Hi Paul. Sorry you feel communication could be better. We communicate with members every single month via email (unless that member has unsubscribed) across every project. The next monthly update is actually due within the next week. We also post news to our community forum and answer specific questions there too. We also have a news feed on members dashboards and a timeline too so you can track your project’s progress. If you feel you've not been receiving email updates do get in touch so we can investigate.

Rated 1 out of 5 stars

Do not believe the hype

Just been informed Kirk Hill delayed again, 99% likely to miss the April deadline for generating electricity. Very poor project management & blaming every stakeholder for the delays apart from themselves.
Think twice before handing your money over.

November 17, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Sorry to hear you are unhappy Keith. Before members sign their share offer we do insist that they carefully read the share offer, and part of that is an explanation that the initial build timelines are estimates. During the build process members receive monthly email updates with progress to keep them informed. Our current members with an operating wind farm are receiving over £900 this year in build savings which proves the Ripple model works in lowering customers bills. In the case of Kirk Hill Wind Farm as we explained to members via email this week, there are lots of factors that can impact when a wind farm can be energised and connected to the grid. Over the last few weeks the grid connection works have faced a number of delays, in part due to a supply chain problem with a bit of highly specialised cable. SP Energy Networks and their contractors are also exceptionally busy connecting other wind and solar sites at present. This has limited their ability to accelerate the connection works to make up time.

Rated 5 out of 5 stars

Curious

Hi I've been reading about how your company works so I was wondering whether British gas is one of your partners as I'm with British gas if so would I be able to stay with them and still invest in your company.
Regards Pete

November 15, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Hi Pete, thanks for your question. We are talking to many well known suppliers right now about coming on board. We aren't able to say publicly which ones for confidentiality reasons. You need to be with one of our supplier partners just before your project is operational though, rather than straight away. Sign up to our emails on our website for the latest news to hear when we launch new supply partners.

Rated 5 out of 5 stars

Pioneer & Early Adopter

Been in from the start, delighted to see how things have grown. My share from Graig Fatha has financed the running of my EV for 12 months now. Good for the Earth, good for the Soul! Excellent customer support from Ripple.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

A good investment for the soul as well as the planet

Investing in Ripple to generate clean, cheap, home-grown electricity has been a joy from start to finish. A quick and simple process, with great communication from the team throughout. We're at a really exciting stage with the turbines being constructed at Kirk Hill. Love the regular, wind-swept video updates from Jamie on site. They clearly picked a windy spot!
The saving will start to kick-in from early 2024 and continue for decades even if we move. So cheaper, more convenient, and longer-lasting benefits than installing your own solar panels.
So all good - very proud to be part of the Ripple club.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

It makes sense and makes me happy!

Ripple have enabled me have my own wind turbines and solar panels. No need for a garden or a roof. No costly installation or maintenance at my home. All servicing, maintenance and insurance etc. included !
A brilliant idea being facilitated by a brilliant company.

My energy is transferable if I move home and its transferable to my family when I die.

Its great knowing all the electric coming to me is green and mostly produced by my ( cooperatively owned) equipment.
My energy account is like a virtual battery too!

Well worth a little patience for the projects to be built.

Thanks to all the staff at Ripple Energy... Live long and prosper!

September 28, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

This review is why we do what we do! Thanks so much for taking the time to write it.

Rated 5 out of 5 stars

Invested in two projects so far

Invested in one wind and one solar project. Easy to understand and a good ethical investment for long term sustainable energy.

Quicker ways to invest and make money but few that support a green future in the same way. Will invest in future projects offered.

September 26, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

We're lucky to have great members like you spreading the word. Thanks for your review. It genuinely helps us to grow, which means we fill projects faster!

Rated 5 out of 5 stars

Brilliant

Brilliant idea, making rapid progress to already making back my investment into the Craig fatha project, years before I expected to even though this was not the reason for getting involved. Brilliant way to take an active step to reducing our emissions whilst moving between properties.

August 19, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Thanks for taking us on on your green energy journey Daniel. Always makes us proud to read these reviews from Graig Fatha members.

Rated 5 out of 5 stars

More than happy

As a passionate supporter of renewable energy, i was delighted when I first heard about Ripple Energy. So i became a co-owner of the Graig Fatha wind turbine for part of my electricity supply, and have completed it with shares in the next two projects.
I compliment Ripple on this brilliant idea, their professional help and communication skills. I really hope that the idea spreads and spreads, because it makes it possible for everyone to participate in the benefits of transitioning to a greener and cheaper energy supply, regardless of whether they own or rent.
And the cost savings i am currently making from my Graig Fatha wind turbine have been phenomenal due to the current energy costs, proving that the Ripple concept works.

July 12, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Thanks for this amazing review Karin. It's you and your fellow Ripple members that are making it all happen. We're proud to have you with us.

Rated 1 out of 5 stars

No one answers

July 11, 2023
Unprompted review
Ripple Energy logo

Reply from Ripple Energy

Maria sorry to hear you are having problems. Our contact details are info@rippleenergy.com

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