Rise Works Reviews 6,236

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptionally fast and efficient payment processing, with many noting that funds are available within minutes. The service is frequently described as seamless, reliable, and professional, making it a top choice for hassle-free payouts. People also appreciate the intuitive user experience, straightforward onboarding, and the ease of setting up accounts and connecting bank accounts. However, some customers also noted issues with response times and customer service. A few people experienced significant delays in withdrawals, with funds getting stuck for extended periods and support providing generic or unhelpful responses. Some reviewers were not happy with the lack of transparency and communication from the support team regarding pending issues, including KYC verification problems and unexplained account closures.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting the speed and ease of transactions. Many... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, speed, and reliability of... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the ultra-fast and almost instant... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported issues such as a lack of... See more

Based on these reviews

Rated 5 out of 5 stars

It's the fastest company in the payments sector; the money arrives in their system within minutes and is immediately available for us to do whatever we want... Their competitor (Plane) takes about 5 d... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Everything with Rise has been seamless so far. Their transparency and fast payout process really set them apart from the competition. I’m very happy with my exp... See more

Company replied

Rated 5 out of 5 stars

I used Rise to receive my first payout from a prop trading firm, and the experience was seamless. The account setup and KYC verification process were straightforward and quick. The payment was proce... See more

Rated 5 out of 5 stars

My payment processing with Rise has been nothing short of incredible speed every single time. I've been with them for close to 5 months now and i've never had any issue with the service. Kudos to the... See more

Company replied


Company details

  1. Payroll Service
  2. Cryptocurrency Service
  3. Payment Service

About Rise Works

Written by the company

Web3-enabled payroll and compliance for global workforces. Rise makes it easy to hire, onboard, and pay international contractors in fiat and crypto across 190+ countries, compliantly.

With instant fiat<>crypto routing, flexible pay schedules, automated onboarding and compliance checks, as well as secure on-chain professional IDs, Rise is the smart way to streamline payments to global contractors and contributors.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

Seed phrase / security password forgotten

I had an issue with my account where I forgot both my recovery (seed) phrase and my security key, which meant I couldn’t access or withdraw my funds. On top of that, my ID had expired, so the whole situation was a bit stressful, especially since I had already received a payout.

I reached out to Rise support, and they guided me through the entire process. They had to reset my profile, verify my identity again, and then move my funds from the old account to the new one. It wasn’t instant, but they were responsive throughout and kept me updated.

The whole process took about a week, which honestly makes sense considering the security checks involved. In the end, my account was fully restored and my funds were successfully transferred.

I know there are mixed reviews out there, but based on my experience, everything was handled properly. Support was consistent and I didn’t feel left in the dark at any point.

Just a heads up to anyone using Rise — make sure you keep your recovery phrase and security key safe, because recovering access is definitely a process.

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Best service

Best service, They made me new account and transferred my funds, the process took long, But I'm happy.

April 13, 2026
Rated 5 out of 5 stars

Great experience with RISE

Great experience with RISE!
I received my payouts through them quickly and without any issues, which gave me a lot of confidence in their reliability. Everything worked smoothly and exactly as expected.

I didn’t need to contact support, but based on my experience, the service is efficient and trustworthy. Definitely recommend!

April 12, 2026
Rated 1 out of 5 stars

Dear Rise Pay Support Team,

Dear Rise Pay Support Team,

I am writing to formally raise a concern regarding the rejection of my onboarding request on your platform.

Over the past week, I have reached out to your support team multiple times. Each time, I have received the same response stating that my account cannot be created on Rise Pay, yet no clear or specific reason has been provided.

If there is an issue with my KYC documents, it is reasonable that I should be given the opportunity to review, correct, or re-submit the required information. Denying onboarding without a proper explanation or a chance to resolve the issue is both unfair and unprofessional.

As a result of this situation, one of my client payments is currently pending, which is directly impacting my work and causing financial inconvenience. The delay and lack of transparency are concerning.

I kindly request that you:

Clearly specify the exact issue with my KYC/documents, or
Allow me to re-submit my KYC details to complete the onboarding process.

If I do not receive a clear resolution or a justified explanation within the next 24–48 hours, I will have no choice but to escalate this matter further.

Please treat this matter with urgency.

Sincerely,
Xin

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

I had a smooth and positive experience…

I had a smooth and positive experience with Rise Works. Their platform is easy to use, payments are processed on time, and the overall user experience is professional. Customer support is responsive and helpful whenever needed. A reliable company with great service.

March 20, 2026
Rated 5 out of 5 stars

good and fast

April 13, 2026
Rise Works logo

Reply from Rise Works

Thank you for the kind words, Kunal!

For any questions or support in the future, please feel free to reach out to hello@riseworks.io.

Sincerely,
The Rise Team

Rated 5 out of 5 stars

From the charts to the bank🚀 Payout…

From the charts to the bank🚀 Payout received via Rise. Grateful for the progress and the process.

April 16, 2026
Rise Works logo

Reply from Rise Works

Thank you for the kind words, Tushar! We love hearing that our users are happy with the platform.

For any questions or support in the future, please feel free to reach out to hello@riseworks.io.

Sincerely,
The Rise Team

Rated 5 out of 5 stars

Best platform to receive fund from…

Best platform to receive fund from foreign country. Smooth fund receive and transfer to local currency.

April 13, 2026
Rise Works logo

Reply from Rise Works

Thank you for the kind words! We love hearing that our users are happy with the platform.

For any questions or support in the future, please feel free to reach out to hello@riseworks.io.

Sincerely,
The Rise Team

Rated 5 out of 5 stars

Very agile transfer!

April 16, 2026
Rise Works logo

Reply from Rise Works

Thank you for the kind words!

For any questions or support in the future, please feel free to reach out to hello@riseworks.io.

Sincerely,
The Rise Team

Rated 5 out of 5 stars

Withdraw funds to your Crypto wallet…

Withdraw funds to your Crypto wallet quickly, with continuous balance updates. Multiple withdrawal methods are supported.

April 13, 2026
Rise Works logo

Reply from Rise Works

Thank you for the kind words! We love hearing that our users are happy with the platform.

For any questions or support in the future, please feel free to reach out to hello@riseworks.io.

Sincerely,
The Rise Team

Rated 5 out of 5 stars

Great platform

Great platform, incoming paymants are available to withdraw within minutes and the withdrawal itself takes less than 1 hour/few minutes (for crypto)…

March 16, 2026
Rise Works logo

Reply from Rise Works

Thank you for the kind words, Kristián! We love hearing that our users are happy with the platform.

For any questions or support in the future, please feel free to reach out to hello@riseworks.io.

Sincerely,
The Rise Team

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