Rise Works Reviews 

Love this company

I have been failing to login to my account for over 2 weeks now.Everytime i try logging in I'm just briefly logged in for a few seconds then I'm automatically logged out and sent back to the sign in page.I have tried sending emails and none of them have been attended to.May you kindly assist with this matter

Seamless payouts with Rise. Highly recommended

This company is a scam. They're working with certain firms to steal money thinking you're getting paid

I am connected with the recipe team from last 9 days but my problem is not solved yet, I am not receiving the verification code I request the team of Rice Pay in Place to solve my problem.

This company is a scam. Refused me an account for no reason at all and now I can't log into the platform. The person helping me was extremely rude. Don't bother using this SCAM BUSINESS.

Update: sent them my details when requested and nothing from them. No reply, no update. Responding on a public forum like they care but they don't. I've never ever been refused KYC with any company. Seriously, STAY AWAY FROM RISEWORKS. They are a shady business.

I am extremely disappointed with my experience with Rise so far.
My onboarding has now been stuck at the proof-of-address verification stage for two weeks. I submitted an official bank statement generated directly through my bank’s mobile banking app, containing my legal name and residential address. However, I was informed that the system was unable to extract the required information from the document.
I was told that my document would be manually reviewed. Despite waiting two weeks and contacting support multiple times, I still have no definitive resolution or meaningful update on my case.
At this point, I need one of two things: either my existing document should be manually reviewed and my verification completed, or I should be given a clear explanation of exactly what information is missing and what alternative document will be accepted.

I am posting this review because the normal support process has not resolved the issue, and I am requesting that this case be escalated directly to the appropriate KYC/Compliance team for immediate review.

I hope someone from Rise will take ownership of this case and provide a definitive resolution rather than another automated response.

This company is really bad, almost unethical. I recieved a $2700 payout from Tradeify. I withdrew to my business bank account, (took 3 days to arrive, advertised as "less than a day").

Then on my second payout request this week, the payout keeps getting returned, I have been given the run around for 4 days now, 3 different customer support reps, provided bank statements, redid my account data and have asked 5 times for a reason as to why I cannot withdraw to my bank account.

This is a common theme it seems like in this thread and this should be illegal, I'm not in the business of loaning my income to some web3 startup catering to companies that can't bank with traditional banks.

Now i'm on business day 4 of trying to withdraw my money and just now my request has been "escalated" after jumping through hoops for 4 days with customer service.

See their fluffy response below, this is the same stuff I have been dealing with all week.... all bark, no bite, no money.

Good wallet

It has been over 4 days and still my passkey is not approved despite doing re-KYC. I have sent an email to compliance team with address proof but still I haven't received a response.

Update - venugopalshetty9@gmail dot com

EDIT #2 - Day 9 - All documents received - Only thing left to do is complete KYC through Persona!!! Except, Persona, after "ERR_NETWORK" message yesterday, is today, not accepting the same ID it approved the day before. Payor has offered a competing payment processor, we will see if they can complete KYC before Rise.

EDIT: Emailed support at riseworks.io.. better email.. received a response. They asked for more (redundant) documents. Asked me to go to Persona again.. it glitched out again. Emailed all documents straight to support. Updates to follow. We are on business day 8 since first submission.

1 week + waiting on KYC for my business (as a contactor/payee).

The KYC company that does not understand corp law. Their software or AI system, is probably easy if you are an individual (Face+ID+supporting docs) If you are using an LLC, they are requiring a physical address and proof. I've bought and sold a ton of stuff, filed taxes for 10+ years, never needed a physical address.

Also, Risework's own listed physical addresses are coworking locations and UPS stores. Its hypocritical.

Furthermore, their software or vendor, Persona, (used for identifying corp owner's) glitched out, and Im unable to request a new link.

There is no option to request support. I emailed hello at riseworks.io, there has been no response.

Waiting for my payout for a week. Was told to email support by prop firm as it shows i am onboarding even though i have processed payouts from a week ago. Emailed customer service no response. Live chat no response.

I have had 3 payouts from Tradeify. I filled out my verification on the 17th August and I have been stuck on the same page stating that they are verifying my details. I have tried opening ticket after ticket and emailed many different customer support emails with no luck!!

Last time I use rise. I’ve processed payouts through them before, but all of sudden there’s this rsk business complicating everything. It was already sort of a hassle before but this is just overkill. Edit: Issue was resolved a lot quicker than the other reviews. It’s not a good look to have this many people experiencing the same issue over the past 2 months.

Wish to change from 1 to 5 has I would advise to do crypto withdraw has its instant.bank if ur uk bit long winded but overall have to give 5 due to customer service and platform is easy to use

they're the best

Every time you get in, fill the security pass, if you forget then wait for 4 days to get your money, make a kyc anytime you want to make somethin like is not your money. No possible way to find support with a real person. So i will define like the slowest and complicated platform i ever work with, well lets see if in a month i can enjoy my money! thanks for nothing!

1 star is generous in my opinion, ive now been waiting almost a month for my identity verification, having provided all the information they need my profile has been under review for 3.5 weeks.

Emails go unanswered, no help whatsoever, 10,000 usd being held hostage by this company, I have bills to pay but im getting nowhere with them.

I have been waiting a month for my ID verification to be resolved and I still have not received my payout. Every time I reach out it takes like three days to get a response and when I do it's completely useless, just the same automated bs over and over. They are not competent enough to even give you the time of day with a human response or a phone number to actually call and get things resolved. I emailed them countless times and every single response has been automated garbage. A financial platform holding your payout hostage while refusing to provide real human support is completely unacceptable. Don't waste your time with Rise if you expect basic communication or timely service. One star is genuinely too generous.