Rite Aid Reviews 336

I was a customer of Hamden Ct Rite Aid all my life until they unfortunately closed this store 10/31/2023. Yesterday I went to the Milford CT Rite aid. My plan was to go to Rite aid first before going to the Walmart directly across the street. I was buying vitamins and also wanted to get my flu shot. The only customers in the store was a man waiting for a prescription, a woman checking out, and me. I approached the pharmacy and was told I needed to make an appointment, go online she said and make an appointment for next week. I left, went to my next stop Walmart, signs galore to get a flu shot Went to the pharmacy, asked may I get a flu shot? Personnel said absolutely. Done in less than 10 minutes, including the RSV vaccination.

I had a vaccination appointment and when I get to their location there was a sign that it was closed for the day. They didn't bother to let me know or cancel the appointment.

After an oral surgery. In great pain I had to wait a day until I was able to leave work to put in my prescription. The prescription had been in my pocket 24 hrs ,had gotten wet and was not crisp yet the item, the count and the doctors signature were clearly visible.
I was refused because of the condition of the prescription and treated like I was less than human at the pharmacy window. The pharmacist on duty would not even take the time to look atbit I was shut down and threatened by the ass at the window they would call police.
I left and got my prescription filled at the competition and wull never use rite aide again. They suvk and do does their customer service.

Horrible customer service pharmacy was out of meds and did not tell me transfer the rx to another store or do anything to assist in getting medication that was urgently needed following a procedure

1/2 star review- I have never struggled with a pharmacy nor been into such an unorganized Walgreens in my life. Told my prescription would be ready in 15 min. Ones I get every month and use my GoodRX for. Not today and NEVER again! I returned like I was told. Instead of paging me, they allowed me to wait longer only to tell me my insurance was not accepted there. Huh? I don’t use and have never used my insurance because I have a phobia when it comes to other pharmacies. I guess God wants me to overcome, I WILL NEVER SUPPORT WALGREENS again. Dirty shelves disrespecting employees. I may not like other pharmacies, I know they will be HAPPY to have my Money!!!!!!! Vegas is full of losers as is…

Been a long time customer, but moving all my business to another pharmacy. The Canonsburg PA pharmacy is ridiculous. Prescriptions sent from my doctor take DAYS to fill, and if you can get anyone to even answer the phone they just say they're busy and don't know when they'll get to it. Currently suffering from a major staph infection and unable to get the antibiotics that my doctor sent in two days ago. I've requested refills on medication and gotten a text 4 days later that they're out of stock. Medications that I need to survive. Apparently, it's not just this location either, based on the reviews here. Avoid if at all possible.

I really appreciate the Rite Aid at 33-01 30th Avenue in Astoria NYC. I am asking you to not close it. It is the only drug store in our area within walking distance for my husband and me. The staff is courteous and knowledgeable. We appreciate all of them. Thank you for having a Rite Aid at this location.

I have been a long standing customer of over 20 years with Rite Aid. However over the last few months our Rite Aid in Tallmadge, Ohio has turned into the worst pharmacy to deal with. I am recovering from surgery and can't drive at the moment and I needed to talk to the pharmacist about some reactions I was having. I called for 3 days several times a day and they wouldn't answer their phone. I had to call the assistant store manager and she had to go tell them to pick up their phone. When my husband stopped to pick up my prescriptions they weren't ready and said to come back in 2 hours. He went back in 2 hours and one was missing. He asked them to fill it. The pharmacy assistant said no we would have to come back the next day. The explanation given was that they wer closing. This was at 8 pm and the pharmacy is open until 9. She wouldn't give a reason or look into why it hadn't been filled. Then she started just making up excuses and telling him how she should be spoken to. He went in and the pharmacist unwilling explained the situation with a bunch of attitude. I called and left a message for the store manager because I really wanted to let her know what had happened. I am not someone who calls and complains but 3 days of not answering the phone then this is just ridiculous. I understand why the company is struggling with my experience as well as all the reviews I read on here. Rite Aid has gone downhill and I am definitely switching to another pharmacy.

The Rite Aid on Fischer Blvd in Toms River is awesome. They work very hard, but are always friendly and efficient. The pharmacy staff is great, never had a problem. I won’t go anywhere else. Thanks to you all!

Rite aide north cedarcrest blvd. Is the BEST. Suzanne in the Pharmacy is just a Beautifull Person. She has always treated my family with Respect even in the worst times are family has been in, she brightens my day, and I leave the store feeling Good !

Store 2318 is amazing between the whole staff led by Hanna rami is amazing as well as deb and all staff members have been helping me for years thank you rite aid store 231& thanks guys Troy

I bought a pair of hearing aids at rite aid.com in 05/19/2023, returned them in by FEDX 06/23/23, paid thru Afterpay $847.97. It is now September 8th,2023 and I still have not received my refund after numerous calls to Rite Aid.com. They keep telling give them more time. The Larry I spoke to would not give me his supervisors name. That's a lot money and my husband still can't hear.

Have heard numerous complaints about this store. Long waiting times for scripts, giving people the wrong scripts, and Pharmacists don't know how to give shot right! People are thinking of switching the other pharmacy in town. People say there is always a problem every time they go in there. The reason I am complaining is because of my friend, who is just recovering from a bout of cancer. She was at her Drs office i Traverse City when they called in scripts for her. When she got to Rite Aid In East Jordan they still didn't have it ready! Now Traverse City is at least 50 miles away. They said they would be ready in 20 minutes! That is inexcusable!! She weak & exhausted & shouldn't have to wait that long. An hour & half to 2 hrs after they were called in??? It is appalling now bad your Pharmacy has gotten!!

I go to the Rite Aid pharmacy locally and the pharmacy techs there are very nice but the pharmacist is exceptional. He gets to know you and greets you by name and remembers your face when you go in to pick up your prescriptions. That speaks volumes! Bear Creek Village!

I called in my Prescription for my diabetic Metformin and my husband went to pick up the prescription on Tuesday, 4 days after I called it in and was told it was not authorized by my Doctor and they would call him and have it ready by Friday. My husband was not able to pick it up until Saturday and when he did they had filled my inhaler for a $50 copay after I had just picked my inhaler up two weeks prior to this. They did not have my Metformin ready!! They said they called my Doctor but evidently did not check to see if the Metformin Rx was filled. They instead just filled the Rx for what they say was a computer automatic refill for the inhaler - evidentally my Doctor was never called!! I was angry having to shell out another $50 copay for a RX that I would not need for a couple more weeks and still did not have my metformin! Of course my Doctor's office was closed today and it was impossible to get my Metformin filled today even though they told me to take it up with my Doctor if the refill was wrong. The head Pharmacist, Michael, implied I must be senile and maybe forgot how many doses I had used of my inhaler since I still had two weeks worth and by his account I should have been out. He said I picked up the Rx a month ago. Which I did not do since I still had two weeks puffs left in my inhaler. Anyway he is suppose to give me 8 pills emergency since my Doctor office was closed. He promised I could pick up the Metformin tomorrow on Sunday at any register. Hopefully this is true. Once they even gave me someone else's pills. Yes they are going to kill someone since they are so busy they are not following up or double checking with the client when they fill Rx's. Michael said they are too busy to do that. I have decided to dump them as my pharmacy of choice. They are incompetent!! Someone will die and then they will admit how bad their service is.

I have always had the best service at Rite-Aid in New Bedford, I hated the fact that when I moved I had to switch pharmacies, If I had my own transportation I NEVER would of went to Walgreens in Taunton, I never had a problem with my prescriptions there they would always call me even before I was ready to pick them up where as walgreens I have to beg for them, They are very rude and have no people skills at all, I could go on an on about how extremely nice all the workers are there but I'm off to fight walgreens for my medicines, If it was Rite-Aid I would of had them saturday

Tried ordering online. HORRIBLE!!! Screen jumps around, won't let you edit cart, decided to shop elsewhere. Never again!! Fix your site if you want people to shop there.

If rite aid closes for lunch between 1pm& 2 pm why is their computer system sending text messages and calling about picking up a prescription if they are closed at that time?

The pharmacy is excellent at Mt. Morris good place to go

Pharmacist attempted to keep me from getting my C2 medication Saturday by lying to my specialist but I am happy to report my new pharmacy received my new prescription after my side was told.only 1 day delayed. God fights my battles. Stay aware from this egomaniac pharmacist. Never dealt with any pharmacist like her in my life and I am old.